Putman & Sons's Plumbing

Michelle K.

This was by far one of the best service experiences that I have ever had. They were on time, extremely professional and knowledgeable. The guys were great and had no problem answering all of my questions and addressing all my concerns. Their pricing was great. I recommend this company to anyone who is looking to get the job done right the first time.

Fred M.

Major backup in my kitchen sink. The plumber came in was not very interested in what I had to say about how the sink had been acting off and on for a while. Just saw the standing water, said he had seen hundreds before and snaked it out. A few weeks later we had the exact same problem. The company refused to do anything about it saying that it was probably a 'new' problem. I just found out while discussing my issue with my neighbor that he had a similar experience with this company. Had to pay them for coming out but threw them out and hired someone else when the guy demonstrated that he had no idea what he was doing. Bad diagnostic company that does not stand behind their work. Will never call them again.

Dave H.

We had been having a problem with our kitchen drain in our 20 year old condo. We called Putman & Son's and they came out right away. The work that he did was great, but more importantly it was honest. No try to upsell on stuff we didn't need and also gave us an great warrantee. He found the problem right away and was able to fix it in time for me to make it to class, the real important thing ;). I had used them for commercial work in the past and found that the attention given to a residential client was just as outstanding as with a commercial. Kuddo's to Putman & Son's!

michele b.

We called Putman and Sons a couple months ago when our sewer drain was clogged. They put a camera in the line and discovered that the cast iron main sewer line, under our family room was corroded and needed to be replaced. Our family room is on a slab and all the flooring had to come out to make repairs. Everything in the room had to be removed and our new wood floor had to be ripped out. We weren't very happy about the process, but felt 100% comfortable with their work and their level of professionalism. We will be remodeling our master bathroom soon, and will definitely be calling them to do the work.
Sincerely,
Mike and Michele C

Mark L.

Have you ever attempted an innocent DIY project and everything just goes awry? Like, your project wasn't really even plumbing-related but just close enough in proximity that problems started happening? Welcome to my Thursday night. I exacerbated a tiny drip in my master bathroom toilet into a small stream, flooding the bathroom, and sending water through the ceiling (inadvertently setting off smoke detectors!). Thankfully, I was able to contain the flood and shut the water off, but I knew I was out of my element.

Having mitigated the emergency, I quickly scheduled my appointment with Putman & Sons for the following Monday. To my surprise, Jeff arrived a half-hour early after I received both a text and call from the main office, and a call from Jeff himself. This was easily the most communicative a contractor has ever been with me.

Jeff was polite and professional, quickly laying out his strategy for solving the problem while I hammered him with every plumbing question on my mind (not just toilet-related). In about an hour, he had fixed the original leak, resealed the toilet, and satisfied my plumbing curiosities. In total, the cost was ~$200, which was perfectly reasonable, in my opinion, especially considering I think the whole ordeal took closer to an hour and 15 minutes.

Thanks for a great experience!

Emily L.

Let me paint a picture for you -- last night, I go downstairs to change the cat litter and MY ENTIRE CEILING IS WET AND DRIPPING. I have no clue what to do, and I also have no one to call. I finally found the water supply valve (in a crawl space full of spiders! AHHH!). Then, in the middle of the night, I let my elderly dog out to pee and she gets SPRAYED BY A SKUNK. I have to turn the water back on to bathe her. Leak starts again x5. Turn the water off again, go back to sleep. Get up for my NEW job, and call 5 plumbers on lunch. No one calls me back. I leave at 3:45pm knowing this is an emergency, but apparently no plumbers answer their phones or messages.

So what happens next? A DARN MIRACLE! Putman & Sons CAME THROUGH LIKE CHAMPS. 20 minutes after I called, I was clearing the flooded area out and they pulled into my driveway. It should have been an after-hours call, but I swear Heather was put on this earth to solve flooding issues, including tears.

JOHN was AMAZING. He TROUBLESHOOTED, DISCOVERED, and RESOLVED the issue. I was so impressed with his professionalism and dedication to detail. John told me Putman & Sons services Meijer stores and dentist offices -- places where the job needs to be DONE RIGHT, THE FIRST TIME.

I'm going to need a complete tear down and rebuild of at least one wall, and carpet replacement. I had a HUGE plumbing issue that escalated FAST and NO ONE called me back -- except Putman & Sons, who got a professional plumber into my house within a 1/2 hour.

I will forever and ever recommend this company. I've already lined up a couple projects for them around my house, including PREVENTATIVE work. If you need plumbing EXPERTS, with PROMPT SERVICE, these are the people to call!

P C.

I worked with these guys during a remodel and they are now my go-to plumbers! They were very friendly, professional, and responsive to our calls (both the technicians and the receptionists). Also felt they were reasonably priced too. I honestly would recommend them to anyone in the area!!

Mike V.

AVOID THIS PLACE - came to put in a line for an iced maker - couldn't pin them down on price - said probably around $300. Kept finding things they had to do to ""help me out"". Would have cost $1000 for a simple job that should have should have cost $200. Gave them their blackmail of $150 for service call and said ""get lost""

Brad S.

Excellent. Very professional, quality service. On time.

I was having a leak for one of the pipes upstairs in the bathroom that was draining into the ceiling downstairs. Putman & Son's Plumbing found it really fast and fixed it right away. They called when they were coming. I didn't have any problems. The price was very reasonable. The plumber was very professional and very respectful and clean cut... Great quality work.

Thanks again Mark!!

mo b.

Putman and Sons Plumbing is my first review after relocating to Michigan and they absolutely deserve five stars. It can be pretty daunting when you're new to a place and need a skilled trade. Really it's a flier. Well, in this case my uncertainty was quickly allayed by this exceptionally friendly, conscientious, honest and knowledgeable outfit. They were able to squeeze me in on short notice and completed the work efficiently for what I considered a more than fair price. There's no doubt that I've found my go-to plumber in our new home. Thank you!