Pure Plumbing Service

Jimmy H.

My sprinklers and hose spouts had low water pressure. Mark came out and adjusted the pressure regulator valve. He mentioned that it was on its last leg and might need to be replaced. He said if it needed to be replaced, he would credit the amount he charged for adjusting it. He checked the pressure and said it was back up. However, the water pressure was still weak. So I called him the next day and he came the next morning and replaced it. Now I have full pressure and as a bonus, my indoor water pressure also increased. I never realized how much I missed a good shower. Mark was prompt, knowledgeable, and courteous. He also wore a mask and respected the COVID-19 situation. I recommend Mark for your plumbing services.

Charlie H.

I came home to a $700 water bill yesterday. I called the city and they said they couldn't get anyone by until next week. I called 2 other plumbers and they said they couldn't help until the city turned off our water because that would be tampering with city property. Mark responded to my request 1st thing this morning, made an appointment for noon and showed up almost 30 minutes early. He fixed the problem quickly and charged a very reasonable rate.

Jay S.

Talked me through a solution on the phone to my problem with a tankless water heater. He *wasn't* the plumber who installed the system. Could have easily just told me that I had to pay him for a visit to the house but instead was patient and walked me through a checklist that got us to the solution.

Christine O.

Today if the fourth time I have used Pure Plumbing Service. Each and every time they have done a wonderful job. The staff is very professional,
polite and flexible. I would recommend Pure Plumbing to anyone if you
have a job that you want done right.

Noemi B.

My kitchen faucet was broken and flooded my kitchen and part of my living room!

I received a quick response to my quote request and was able to schedule and appointment for the next day.

The work was done quickly and the area was left clean. Highly recommended!

Barbara H.

Mark was on time and checked out our hot water heater, providing information, possible life of water heater and an estimate to replace. Mark was honest, courteous and reasonably priced. We will be using Mark for any plumbing issues/projects.

Laura N.

We couldn't speak more highly of Mark. He services all our commercial buildings in the Austin area. Yesterday we had a plumbing issue that escalated quickly and Mark was extremely diligent in uncovering the underlying issue. He's patient, professional, on point, responsive, and an over all kind human! So nice doing business with this man. He is very experienced and has always been a huge help to our company!

Jasmine L.

When our garbage disposal gave up the ghost and water was pouring out onto our floor, I called several plumbers. Mark not only picked up the phone when I called, but was able to make an appointment the next day. He called before he came, was prompt, very calming, patient, polite, and reasonably priced. He also repaired a defective outside faucet that another plumber installed. Would use him again!

Melissa N.

Mark was my hero yesterday. I would give him a hundred stars if I could. We had a blockage in our sewer line and water was coming up from our toilet and spilling into our bathroom and surrounding rooms. I was in a full-fledge panic and started calling emergency plumbing services. No one was answering; some of the voicemails said they were busy for the next two weeks. Suddenly I remembered to call Mark, who I've used for a few issues previously. He answered, said he could be there in the afternoon, and showed up less than an hour later. He found the problem and fixed it, all for a very reasonable price. He then called a water removal service for me and got them to come quickly. To boot, he is kind, calm, reassuring and caring. I would recommend him in a heartbeat.

Jon C.

Mark came by a couple times to fix various issues with an old house I was getting ready for sale. He was always flexible and prompt to head over. He's as capable as he is friendly, and now my goto plumbing guy from now own based on my exp. I'll recommend him to anyone who needs a plumber.

He's also very reasonable with his estimates and cost. A++