Provident Plumbing

M H.

I contracted to have a portion of my sewer pipe replaced, about 45 feet. The ground was dug up down to the old sewer pipe. When digging reached the """"L"""" shape in the pipe the digging stopped. Then the plumber started to try an """"up sale"""" me a sewer pump. He stated that the new inclination was going to be very high, 18"""", I told him to finish removing the old pipe and lay the new pipe. He started laying the new pipe in the trench on top of the old pipe. As the new pipe was laid dirt was put over the old pipe. This procedure was indeed going to create an """"18"""" incline. Again for four more attempts the plumber tried to sale me this pump. I repeated over and over, """"Clean out the trench of dirt and old pipe then lay the new pipe in a clean trench. He kept adding dirt and trying to sale me a pump. He went to lunch, took 1 hour. Upon his return, the first words out of his mouth was, """"Well have you thought it over and decided about the pump?"""" I thought to myself,""""(Is this man dense or what?""""). Again for the sixth time I told him to """"Clean out the trench of dirt and old pipe then lay the new pipe in a clean trench."""" At this point he stated, """" I cannot no longer do this job until you buy a sewer pump"""" I told him to get his boss here now. Then he and his associate went and sat in their truck for over two hours. (To me it looked like they went on strike.) After 45 minutes of waiting I asked how much longer until the boss will arrive. I was told about 8 minutes. At the 1 hour mark of waiting I was done with this company. I called the Sheriff and asked that a Deputy be sent to my home. I explained to the Desk Sergeant my situation and I wanted this company off my property """"quick and fast"""" peacefully. The Deputy arrived before the boss did and everything went very peacefully and civilized. The plumbing company quickly cleaned up their property and prepared to leave. I paid them for work they had accomplished then they were gone. Now I have an open trench with an old sewer pipe leaking sewage into my yard. I have to finish what the plumber started. I called the landscaping company that takes care of my yard. Good news for me, he has experience in this area. It took him six hours to finish the job as I had kept asking and the inclination was LESS THAN A QUARTER (1/4) INCH not the estimated 18 inches. IF YOU USE THIS COMPANY THEN YOU DESERVE THE SERVICE YOU GET. I have over 40 pictures to support my review.

Eric C.

If you want a plumber who does not do what they were contracted to do then lies about it later hire these guys. They were shady from the start. Should have known not to trust them. Good luck.