Providence Water Heaters

Sherry A.

Honesty and ethics are a huge factor for me in choosing whom to do business with. Anthony more than passed the test today.

When the pilot went out on my eleven year old water heater and I was unable to relight it, I began looking for someone to come and repair it. I was pretty sure what the problem was, and that it required a simple part replacement. I had two people refuse to replace the part because the water heater was over 10 years old, but they were more than happy to sell me a new water heater for around $2,000. I said no thanks, refused to pay them $75 for refusing to do a simple repair, and kept looking.

Then I called Providence Water Heaters, got voicemail, and left a message. Ten or so minutes later Anthony returned my call, confirmed that it surely did need that part replaced, asked how old the heater was, and whether it was leaking (no, it wasn't), said he'd be here around 5:00, and his fee would be $250. A little after 5:00 he showed up, then 10-15 minutes and $250 later I had a working water heater. He said that the water heater appears to be in good condition, and recommended I start budgeting for a new one. Fair enough.

A professional who knows what he is doing, AND is honest and ethical will always have my business, and will always be the one I recommend with all my heart.

Antonio M.

Installed tankless water heater and hydronic heating system. Excellent, fast, professional.

BakeR A.

I highly recommend Providence Water Heaters! Long story short: my water heater tank was leaking, needed to be replaced, but was in a super inaccessible area (climb over a 3.5 ft. concrete wall in the basement, squeeze through a tiny square hole in the structural support beams, duck under the HVAC system, and there is the water tank, stuck in the corner). I had multiple companies come out to do assessments, give estimates, etc., and I am really happy I found and chose Providence. Anthony was very calm and respectful, was able to provide an accurate estimate from photos I sent, and stood by the estimate provided with no surprise or additional costs. He is super knowledgeable about the products and I felt very comfortable with him. He installed a Navien Tankless water heater and was even able/willing to cut up the old tank so we could remove it! He pretty much had to do all this while sitting on the ledge, since there is not even enough head space to stand up. NOT easy! Anyways, I am very impressed with the high level of workmanship and customer service. They arrived on time, got right to work, left the area looking cleaner than it was when they arrived, and took time to explain all the components of the heater to me. If you are looking for a drama-free, most-excellent water heater installation experience, call Providence. You will not be disappointed. Thank you, Anthony and Jeremy! Much appreciated!

Pamela F.

Very professional, worked quickly and did an outstanding job. Highly recommend Providence Water Heaters. I was at work during install and they kept me informed throughout the job if I had any questions. These guys are solid and do have great workmanship. See phots, very clean job.

Alexander D.

Anthony and his partner just installed a new water heater in our condo in Walnut Creek. They did a fast and very professional job with it. We had four contractors in front of them and each informed us how hard it will be to do the job. Some even came to get started but finally quitted. No so with the Providence guys. Minimum questions, everything to the point, quick price negotiations (gave us extremely competitive rates!!), 3 hours work and voila - the new heater is there and lsirs nice and tidy heating the water.
Thank you guys!!

Scott K.

My wife learned of Anthony at Providence Water Heaters thru friends who had glowing reviews.

That earlier morning our tank water heater had failed and we didn't know how we would be accommodated thru a plumbing company. I called to three providers where Anthony received me by phone. His estimate was a great value and he made his schedule open that same afternoon. Anthony exceeded expectations on his arrival, attention to detail, and clean up. He answered all questions openly. We are delighted, and after a 35 mile bike ride thoroughly enjoyed a long hot shower :)

We highly recommend this company.

Jason T.

Anthony, the owner and a new dad, come out to my place ~2 hours after the call due to a leakage emergency. Really appreciate the professionalism and patience with my questions. He is truly amazing!!

Betty L.

Water heater went out at our condo on a Saturday. We found Providence Water Heaters on Yelp and called them because of their good reviews. Anthony personally answered the phone, got the information he needed from us and by 8am Monday morning we had a new water heater installed and working great! Competitive pricing and excellent customer service! Thank you Anthony!

Jose M.

I had to replace my tankless water heater. A friend of mine recommended me Providence plumbing. I quickly reached out to them for a quote. Anthony quickly responded with a quote. His quote was better then few others. He prioritized the installation of my tankless water heater besides being very busy. Anthony was very efficient in the installation of this. He did an outstanding and job! We are so happy with our new tankless water heater. I highly recommend Providence plumbing.

Jason M.

Super friendly, quick service with professional install. Install happened same day and I was offered options on manufacturer and warranty and pricing compared well against multiple other suppliers. This is a professional, friendly and clean operation.