Providence Water Heaters

D K.

I replaced our 30 year old tanked water heater with a new instant water heater. Unfortunately the unit was functioning intermittently. As it was within 1 year manufacturer's warranty, I reached out to the plumber who installed it. The original plumber who installed my instant water heater got bought out by another outfit and they said they wouldn't work on the unit. Bummer.

I reached out to Providence Water Heaters as they were listed as one of the manufacturer's certified installer in our area. Anthony communicated with me promptly and stated that they can send out a tech to review the condition to see whether a warranty would cover it. I sent him some installed pictures and serial numbers. Based on this, he thought that it was a known issue which will most likely get covered. He did also point out a couple of issues by the previous installer and provided a quote. I declined and he was very professional in accepting the decision and allowing the warranty repair to proceed without any added work.

Additionally the tech discovered another issue that was generating excessive noise. They followed up with another warranty call and returned to replace the defective part once it was available.

I really appreciate the honesty, and the professionalism. Thank you.

Wayne G.

We had Providence install a Navien tankless heater last April and have been very happy with it.
Anthony and his team were quick to remove the old 50 gallon heater and get the new tankless heater installed, up and running.
We recently had some additional work for them and they were quick, responsive and a great price too.
When searching for contractors price is great but for me customer service is very important.
Providence was great on all accounts!
I can't recommend them more.

Steve C.

Anthony and his crew at Providence Water Heaters installed a tankless water heater for me about 6 months ago, to replace our old hot water tank that was inefficient and leaking. They showed up on time, worked through an issue that came up, and had the tankless unit up and running by the afternoon. They did an excellent A+ installation using high quality copper connectors designed to last and it looks very nice and tidy. The plumbing is setup for easy maintenance connections.

They returned a couple of times to add an accessory and adjust the drain connection. I had already paid for the job, and they still returned in a timely manner, arrived on-time, and completed the work in less than an hour, and it was good work. They also made minimal cuts into the drywall, which were easy to patch. This is EXCELLENT Customer Service.

The overall job was very well done and Anthony is great at communicating and customer service. I highly recommend them.

Timothy S.

Don't even go anywhere else when it comes to water heaters. If you do, your stupid. I had my family staying with me and our water heater decided to give out at 5pm. I called Anthony and he personally came out the very next day with a brand new water heater. He only uses the best water heaters on the market so I knew I could trust him. He is a man of quality and will get the job done right every time, regardless of the complexity. Highly recommend this company, but more importantly Anthony, the owner.

George S.

Called with help with troubleshooting my tankless water heater. Prompt courteous professional response. Highly recommend their services if you need water heater services.

Jane S.

I highly recommend Anthony, Cisco and Andrew at Providence Water Heaters. They were able to squeeze us into their schedule, installing a new water heater on short notice with professional, prompt, quality work! They were knowledgable and helpful. Their price point was reasonable. When the need arises again, they will be our first call.

Mike Y.

Anthony from Providence Water Heaters was outstanding. He was able to schedule an appointment for servicing my tankless water heater on very short notice, impressively answering my call on a Sunday. While onsite, Anthony was fast, efficient, and professional. Also, he's a very nice and diplomatic guy. Anthony is a good listener and was especially attentive to answering all my questions and providing valuable insight on servicing the unit. I will definitely be a return Providence customer when my tankless water heater needs future servicing or repair. Bravo!

H C.

Providence Water Heaters are awesome! They answer their phones, show up on time and give great prices and go the extra mile to help their customers!

Andrew I.

Great experience with Providence. They did a significant job for us: relocating a tankless heater that another contractor had incompetently installed, and replacing a lot of underfloor piping. Anthony was very responsive and knows his stuff. When we noticed a couple of minor glitches after the job, he was quick to fix them. Strongly recommend.

Michelle F.

Great service to replace our water heater. I especially appreciated the timely and easy communication with Anthony via text. Excellent job and very competitive price. Highly recommend.