Proven Plumbing & Air
Company Overview
I wasn’t hit with hidden fees. The testimonials and endorsements from my neighbors are entirely accurate about Proven Plumbing. Blake, the technician who visited my residence, fixed my broken copper water heater line in just a few minutes. I wholeheartedly recommend them due to their outstanding communication. Prompt, and they didn’t gouge me! Kudos to the business!
Proven Plumbing LLC, located in Cedar Park, Texas, has been proudly serving the Austin region since 2017. Specializing in a variety of services including water softeners, water heaters, residential repairs, home remodeling, and drain cleaning, the company has earned a solid reputation for excellence in the community. It primarily operates from its main office on Brushy Creek Rd.
Being a family-owned operation, Proven Plumbing is proud to be locally operated and to offer customized solutions to its clients. The focus on quality service and skilled professionals has garnered a loyal clientele. As of 2023, Proven Plumbing has assisted over 23,000 happy homeowners throughout North Austin, Round Rock, Georgetown, Cedar Park, and nearby areas, making significant contributions to the plumbing industry in our region.
Proven Plumbing, under the leadership of master plumber Louie Natale, is proud to be a responsible participant in the plumbing industry in Austin. Our goal is to offer remarkable services that satisfy our customers and inspire them to share our name with their friends. We focus on harnessing technology and clear communication, ensuring our team possesses superior plumbing skills, and maintaining tidy, well-organized service trucks to assist you.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- HVAC installation or replacement
- HVAC system repair
- HVAC system maintenance
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | Open 24 hours |
Tue: | Open 24 hours |
Wed: | Open 24 hours |
Thu: | Open 24 hours |
Fri: | Open 24 hours |
Sat: | Open 24 hours |
Sun: | Open 24 hours |
Recommended Customer Reviews

Called and spoke to the scheduler around 10:30 in the morning. Crew came out a few hours later to diagnose the problem. The plumbers were friendly and responsive. While I did not need a repair, I do appreciate that they were prompt and courteous.

Quick response. On time. Good price and fixed right. Would hire again.

We needed our pressure valve replaced. The staff was knowledgeable, friendly, and quick. We will definitely be reaching out if we have any plumbing needs in the future.

Proven continues to impress. Our issue was not a simple one to find and Proven has been persistent in finding a solution without even one extra penny over what is absolutely needed to fix the issue. They have done some great legwork with the manufacturer and had who I think is the owner personally come out to take a look and explain the situation. They could have said "just go tankless" and at this point we would have... but instead they sorted a warranty replacement and are giving us a good price for the install due to the challenges we've had getting our unit to work. I will never call anyone else for any sort of plumbing. Knowledgeable, fair, timely, friendly, and very protective of the cost and scope creep that I wouldn't know any better about.

No nonsense around needing to do a home visit to provide a basic quote or try and absurdly upsell at all.

After being derailed by Covid "stay at home", snow storm, ice storm, finally seeing family--we'd collected a list of jobs we needed done. Since multiple people on NextDoor recommended Proven Plumbing we called, and Jacob came out and gave us detailed estimates. Peter was quick to respond when we emailed questions and when ready to schedule Jacob. First job we had 3 sink faucets and under sink shut offs replaced once we purchased what we wanted. Second was to replace the water heater which we were very happy that Proven could supply. We have a couple more jobs, one soon and one someday, and we'll be happy to work around Jacob's schedule not just ours. We definitely recommend Proven.

Fabulous experience! One of our sinks was clogged due to the hvac line having been cleaned out. I reached out to Proven and they were able to send someone out same day. Blake got it fixed up and even shared how we can prevent this from happening in the future. Great experience!

Great experience. Cody came out and diagnosed my boiler and got it running. Provided me with my options depending on if the issue comes back/continues. Kind, concise, and awesome. Thanks!

If you need a plumber, do yourself a favor and call Proven Plumbing today. They are responsive, professional and when they leave all your plumbing problems will be gone! Two leaking toilets, broken pvc pipe and and an outdoor faucet replaced for me. I immediately referred a friend and they had the same experience I did. Five stars all the way around!

Asked for Proven to come out again for water hammering problem. Again, very quick to schedule, I had to cancel once and they were very understanding. The quoting process was simple, fast, and most importantly Cody was able to explain the problem to us in plain English and answer our (potentially silly) questions with patience.
The company has a really great logistics system going and everything was done online with email trails (they are also great at documenting what was done, which seems like a no brainer but surprisingly very few companies do this) . All the people I speak to from scheduler to technician are professional and just nice (also not sure why that's so hard to find).
Highly recommend!