Prompt Plumbing Services

Gaby P.

Great service! Had problems scheduling appointment time at first, but Richard was incredibly nice and after we got past our misunderstanding he sent someone over within 30 minutes and our leaking sink was fixed! Great customer service and a happy customer.

Issak S.

This is the absolute worst plumbing service I have ever dealt with. I called in the morning and they said they would have someone over between 1 and 3pm the same day. It's 3pm and I give them a call and ask if they're still coming, and they said they were behind schedule because something went wrong at another house, so they promised a plumber would be there before 5pm. By the time 5:30 comes around I call four times, leave a voicemail, and get my call denied the fifth time I call them. I never hear from them, not even an explanation. This is the most unprofessional plumbing service I have ever dealt with, and the worst part about it is I called off work to address this issue. Do NOT deal with this company.

Ryan F.

I manage a few properties in San Francisco and have done quite a bit of plumbing work with Prompt. They are true to their name and have a great response time. Every project I have hired them for has been a breeze and they do quality work. I highly recommend Prompt Services for any plumbing issues. Thank you Prompt Services and Richard!

Glenn H.

The water heater died on my family right before Thanksgiving. Doug and Prompt Plumbing were highly recommended by a friend. They delivered quick and great service. They were on-time and fit us in that day despite having a busy schedule. Doug came to the house himself and ensured the work was done correctly. Best of all, they were much cheaper than the other two companies I called. They will be my go-to-plumbing service in the future.

Charles C.

Provided excellent service with high quality parts. Very reasonable prices , went above and beyond the call to get the job done right. Would recommend for all of your plumbing jobs.

Audrey C.

Sewage pipe nit unconnected! When I called he asked why I waited so long then says I never finished paying him, therefore job wasn't done right - Bank shows I did pay. Shame shame on you Pablo - taking advantage of little old ladies!

Hannah W.

We had a toilet overflow issue and our property management company contracts with Prompt Plumbing. Matthew came over the day after our service request and was friendly, professional, and effective. Definitely recommend!

Lilly B.

While their name is a fantastic description of their services, it still does not do them justice. I work in Property Management and work directly with them on a daily basis. They are friendly, professional, efficient, talented, and PROMPT! I have never worked with a more reliable team and can always trust things will get done right the first time. I HIGHLY recommend their services. You will not find a better team of plumbers.

julio d.

These guys know what they are doing. They were able to fix a leaky kitchen faucet that I've been dealing with for the past month or so. Not only did they fix the problem they also gave me a few preventative tips. I hope I don't have to deal with any more plumbing issues but if I do I'll make sure to call these guys.

Ashley F.

Thank you so much Doug!!!! He has saved me multiple times and I am so thankful!!! He always returns my phone calls and he's sooo nice and helpful! Thank you again for all you help :)