Prompt Plumbing Services

Jack L.

John was super friendly and helpful. He was right on time and he made sure he kept the workspace clean. He listened carefully as I explained the situation in my very non-plumbing language and he solved the problem quickly and easily. He also asked if we had any other plumbing-related issues before he left. Friendly, professional, efficient. Couldn't have asked for anything more. Thanks John!

Meg B.

Prompt Plumbing sent John to fix my heater. He arrived on time. He was friendly and professional. And he respected that I was on a Zoom call and made every effort to make as little noise as possible. He fixed my issue in a short period of time, and then explained exactly what the problem was and how he fixed it. Great experience! I'd use this company again for sure.

Jake F.

I have managed 3 separate 40+ unit, large residential buildings throughout the last 6 years. Each of these buildings had its own set of issues. After dealing with prompt plumbing once I knew they were solid.
Clear communication, scheduling availability, professionalism, knowledgeable and honest.
Pablo even answered his phone while on vacation to assist with an emergency I had.
These guys are definitely my preferred vendors when it comes to all plumbing related issues!
They have literally saved my butt more times then I care to count.
When you have a plumbing emergency you can't wait around. You need professionals right now.
Call prompt plumbing.
Huge thanks to Pablo and Doug!!

Daniel E.

I had what turned out to be a minor plumbing problem. The Prompt Plumbing truck turned up only a few minutes late, but once they got in they very quickly and accurately determined the problem and fixed it.

John was efficient, professional, and friendly. I want to make a note of how well he did his job. Thanks, John!

If I ever need a plumber again, I will call Prompt Plumbing.

Victoria C.

Prompt Plumbing is FANTASTIC! Darlene was quick to dispatch my issues and John was so friendly and knowledgeable of the issues I was having. He followed COVID guidelines - wearing booties and a mask. He was so quick to address and fix the issue thoroughly and even took the time to explain to me what the issue was in words that I could understand. As a building manager and tenant in my own building, I can't tell you enough how much it means to me to have people like John and Darlene help when you have an issue. I highly recommend Prompt Plumbing, John and Darlene for all your plumbing needs! Thank you so much!

Philip T.

Fernando is the best! I was taking cold showers for days until Fernando showed up. He had to shut off the water to my building to switch out a cartridge behind the tile of my shower. He even had the courtesy to knock on every door in the building to let them know. He told us it would be shut off for about an hour but it was closer to 20 minutes. I'm so happy Prompt Plumbing sent out someone who sincerely cared.

Michael C.

Fernando came and fixed our leaking bathroom sink and was so respectful and nice! Not to mention he did great work and was finished with the job in no time!

Danielle C.

Great experience with John today! He came out to look into our kitchen sink which was not putting out the same water pressure as it had previously been. He knew the fix right away (faucet aerator) and was able to fix immediately. While he was here I also asked about an issue with our bathtub faucet and even though it wasn't the thing he came to look at he took the time to look at it with me and come up with next steps to resolve! Overall great service. Extremely friendly, professional and efficient! Was also great about Covid precautions! Can't wait until he's back to fix the tub!

Josh R.

I have now twice used the services of Prompt Plumbing and left thoroughly satisfied. John, who we had service our apartment on both occasions, could not have had superior customer service skills or technical skills, as our problems were fixed and he was easy to work with and incredibly pleasant with my family. If every time you needed someone to help you out with a problem in your home, you could have someone like John, tackling problems in your home as they arise would not feel so daunting. Thank you!

Kim T.

John and Manuel initially came to fix my wall heater, and they left fixing so much more. They ended up fixing my bathroom sink drainage, and made sure everything else plumbing related were in good shape before they left.

John and Manuel were friendly, professional, and got the job done! Lastly, I really appreciated that they wore masks, gloves, and had shoe coverings on prior to entering to ensure safety and cleanliness. This gave me reassurance especially during these COVID times.