Professional Plumbing Services

albert s.

Fill valve had to be replaced. Their plumber came and was very unprofessional in demeanor and look. He tried to oversell by stating that the whole toilet need to be removed and it will take about 3 hours just to replace a fill valve. At $ 122 an hour, he said it would cost about $400. I told him thats too much and he took his time to leave. I called another plumbing company, CJ plumbing and they were very professional and knowledgable and honest. It took them only 10 minutes to replace the valve and even checked other parts too. Professional plumbing services was dishonest, wanted to charge whopping $400, 3 hours work for 10 mi utes job. Not professional at all.

Larry J.

Prompt, professional service. Had my 50-gallon hot water heater replaced. They returned the following business day to fine tune the service.

K R.

We used Professional Plumbing Services for a bathroom renovation in our old (1930s) home. Louis was professional, communicative, and easy to work with. The job had several facets - demolition, tiling, installation of new sink and cabinets, etc. As the contractor, Louis was impressive about following through and following up throughout this 6-week project. He was always reachable and polite and respectful in all interactions. His team (plumbers, tiler, etc) was also solid; we appreciated their good work and care for all aspects of the project. We'd recommend PPS for plumbing work and/or renovations.

Chelsea C.

We needed some immediate help after a handyman completely botched a solder job which caused some major leaks. Louis answered the call and squeezed us into his tight schedule. Louis saved us! He was super kind, professional, and did a fantastic job in a short amount of time. I would recommend Professional Plumbing Services, and I would highly recommend Louis.

James W.

Louis of PPS quote on the tub to shower conversion, was competitive, and the end result was a quality job. However, his adherence to a work schedule and timeliness was unacceptable, at almost 4 weeks. Some scheduled work days, no one from PPS showed up, and one time, the door to the unit was left wide open. As this is for a rental unit, the tenant was significantly inconvenienced. Not impressed with PPS vision of customer satisfaction James W. Honolulu, HI

Drew W.

A good plumber is worth his weight in gold. Dervin at PPS is in that elite group. Responsible, knowledgeable and fair. They called when he was running a few minutes late, but again solved all our problems quickly and throughly. Mahalo!

Bea S.

Very professional and very happy with the end results. And on ""budget"" with no change orders.

Toddi N.

I have a rental unit that needed an upgrade to the master bedroom and bathroom. Louis the owner was very concerned with making sure he understood my vision for the project before ANYTHING was done. He made sure to address all my needs and as many of the wants that we could fit into the budget. He gave me a timeline of six weeks and did it 5 1/2. See, the tricky part of my project is that the tenants were still in the unit. PPS did an awesome job of making sure things went right and when it didn't they were quick to fix it. We were very close to staying on budget, but as you know with most renovation projects it's really difficult to know what you are up against and what changes will cost until the project is in full swing. But, the overall experience was great! Tenants were happy and they were ecstatic when they got a brand new Master Suite in exchange for the 5 1/2 weeks of discomfort and misplacement. My tenant described this new space as her ""dream bathroom"". Now, I'm going to have PPS do its magic on my own master bathroom. Very profession, affordable, quality work, easy to work with and they have great ideas to help you to solidify your vision.

Eliza B.

PPS has been serving all of our plumbing needs for more than 8 years. They have installed new toilets and faucets, upgraded our condo plumbing and have responded immediately when there was a plumbing emergency. Just this week they rerouted a workman to fix a small issue that I couldn't deal with. I recommend the company highly for responsiveness, efficiency and expertise.

Kenji Y.

terrible service! i was ready to pay cash and i was asking is if they could come the same day as when the water was shut off but nooooo! they have to come to make an estimate and then come back a different day to do the job. all so they can double charge for the visits. all i had was a leaky faucet, not a big job at all. i couldnt believe it. i don't think i was asking too much. just someone who could do the job the same day when the water was shut off and i was ready to pay cash. terrible...