Pro-Tech Air Conditioning & Plumbing Service

Kenneth S.

Prompt, professional, courteous, and quality work! Highly recommend. Technician Alexis was fantastic and the home office great to work with!

Terri S.

Great service on AC! Was able to schedule within days and appreciate the flexibility of available time slots. Nicholas was courteous, friendly, and fast! He also identified an issue with my garage freezer I was unaware of. Highly recommend Pro-Tech!

Cliff I.

Mike did a great job servicing our units. It was just our yearly maintenance but he was thorough and very professional!!!

Amanda M.

I use Protec for everything these days. I started using them when my water heater needed a repair, and then for my air conditioner checkups and repairs and now for my plumbing issues. I am part of Protec's comfort club, which gives me ten percent off of their other services when I need something done. This has been beneficial. I joined the comfort club when I started using them for my air conditioner check ups. They have been very helpful and in fact, through them, I had a new air conditioner installed. My two units are still working and the new unit has an exceptional warranty. Protec is good about making their appointments on time. They give you a three hour window and typically a heads up when they're on their way. They work late too, which is nice cuz things like broken water heaters and non functioning AC units are kind of an emergency. I do recommend them. All the technicians have been wonderful. The AC guys got a dead squirrel out of my attic. The plumbers came for a second visit when they found out my issue was not 100% solved and they did not charge an assessment fee for the second visit. I only had one guy track some mud into my house while he was working on things. Aside from that, their office is very helpful and gets back to you almost immediately. I had one issue over Memorial Day when they didn't call me back. Apparently they were on the phone for two days straight with other customers calling in and did not have a chance to check their voice mail. So if you don't hear back within two hours, call again. I've had a lot more luck with their online contact system via email. They are very good about emailing, calling and texting. I have electronic copies of all my bills. They also keep records at the office. I found Protec in a file folder from the prior owner of this home- he bought the water heater from them. And they have regarded me as the initial owner despite the handoff. I had no issues with them servicing their product even though I'm the second owner. What a great company.

Desiree P.

Always courteous and provide great service. We have been very happy customers for over a decade! They continue to earn a five star rating with us.

Dena A.

We are new to the area and just purchased a home. As luck would have it, we had a toilet that overflowed upstairs and ended up having water come downstairs as well. It was a mess! I researched plumbing companies and went with Pro Tech based on the reviews I read. Christopher Ashcraft arrived to our house exactly when we expected and found the problem right away. He was professional and thorough and we won't hesitate to call again when we have other plumbing issues arise.

Casey S.

We needed assistance installing a new faucet, sink and hooking up a disposal. Our guy was early and did a great job hooking everything up. We use Pro-Tech for AC and will start calling them for plumbing.

Jeremy M.

Professional, Timely, and Reasonable price. New AHU, Copper, & Condenser. Used scale to weigh in refrigerant the way it is supposed to be done . Also performed some minor duct work . Will use again

Sherry M.

I am always happy with nick's service. He is professional and polite, traits that are hard to come by in these times. He is always on time and takes care of everything quickly and with care. He knows his job and I can always depend on him. He has been the person who has serviced my AC and my daughter's AC for many, many years and I hope he will remain at the pro - tech company for many more years. I look forward to his service because I know it will be complete. Thank you for having such a great employee.

James C.

Gerry, the attending tech, was extremely good. He quickly diagnosed the problem, made a recommendation for an additional repair and was done within two hours