Pro Rooter & Septic

Sheri B.

Ryan gave the best service ever to my Salon. He went above and beyond putting in long hours to complete the job. He's very knowledgeable and even knows the history of the years certain plumbing was used and gives excellent guidance in whether its worthwile replacing expensive parts. He's very professional, kind, considerate and trustworthy.

Neil G.

Excellent customer service. Technician James removed and installed a new garbage disposal professionally. Will absolutely call again. Thanks

Jessica D.

Was taken advantage of as a woman. Was told my husband was fully aware of the additional charges as the bill was presented after the job was done . It was double what we were quoted. 20 minutes 750 dollars, charged 600 yesterday. $200 of that was because they had to drive the truck out instead of a work vehicle, even though it didn't need to be dumped as IT WAS DUMPED YESTERDAY. Somehow that's our fault. I feel deceived. I'm in a club of 56 homes in the area and I will be sure that none of them use this company. Integrity matters. Plus like a dirty mechanic, increasing the bill on a woman knowing my husband couldn't be reached today.

RJ D.

The driver is nice and knowledgeable. But all kinds of greedy. They charge to drive their trucks. That's crazy !!!! I have had my septic pumped and acid treatment done three times in 15 years. Last time was 2 years ago. It cost half what I had to pay pro septic, and last time I had to replace a lid on the tank. Still cost half as much.

Pumping is pumping. Save yourself a bunch of money and use someone else. These guys are unbelievable expensive. No one I know will EVER use these guys, unless they have unlimited funds. I don't. So I'm going elsewhere. and so should you.

Bk R.

Be Wary of the Dishonest Business

This company was dishonest and charged an elderly man $500.00 for looking at his home's septic tank. Pro Rooter and Septic did not clean their septic tank as promised and still insisted on a $500.00 payment while leaving the home in a non-working condition! Shame on them!

Lucy Moore B.

I over paid to have my sink looked at. The guy came and acted annoyed that he had to be here. When i would ask questions he would just stare at me blankly and give one word answers. At the end he said there was more that needed to be done then just went silent. I said, ok, well, can you do it and he would just stare. Weird as hell. Finally after re asking the question he said he'd have to come back. I called to reschedule 3 times and on the third phone call he said he ""wasn't interested in doing it"". WTF how do these people have such good reviews?????? I seriously think they ask family to write reviews for them cause there is no way in hell...

Savannah S.

I had a house full of family and friends over for Thanksgiving when my toilet overflowed and wouldn't flush. Pro Rooter & Septic sent a very friendly plumber who had me us up and running quickly. They charged a reasonable amount for holiday hours too. I'd highly recommend!

Joey M.

I never thought I'd review a plumbing company until recently when we really needed one. I'm in town visiting my girlfriend who lives in Visalia, and we came home to a major disaster with water everywhere. I called 3 companies I found locally on google and Pro Rooter and Septic offered us the best best price and quickest response. Scott was at my girlfriend's house in less than an hour and problem solved. It was evident he knew what he was doing when he took the time to explain the foreign language to us on what was happening. I would highly recommend this company based off of their integrity and honesty alone.

Ismael S.

Worst plumbing experience I've ever had! Called them out to fix a problem with our toilets backing up. Darren comes out and informs us that our septic tank is full and it needs to be pumped and serviced because it's been over 10 years. Understandable that it was going to be pricey to be done. So, they pump it and use some acid wash (double) and 1400 later, our toilets are still backed up. They didn't fix the initial problem we called them for. I call to have them return and fix the problem and they want to charge me now to snake the pipes, when they should have done it the first time. I complained but still they wouldn't admit wrong doing. 10 hours later, we have to run to the nearest target to use the restrooms until we can get another plumber out to fix the problem. Skip them at all cost. They will run up the price on you and not fix the main problem they were called out to do. All I wanted was the job done correctly the first time. They've lost thousands of dollars in future business from us, all because they wouldn't come out, 10 hours later, and fix the problem we initially came out to fix for free. It's about principles and customer service, not the money.

Hoyle L.

Called today and they came almost immediately. Very professional, friendly, and family run business. Excellent workmanship.