Pro Quality Plumbing

Griffin H.

Excellent customer service! He came over as soon as possible and was able to give me an honest assessment. The work was done well and quickly. He gave me a competitive quote and stuck to it even after having to do something extra. I would recommend Pro Quality Plumbing to anyone.

Thomas H.

Total rip off!! they don't provide an upfront estimate, but send over a plumber for free. Estimate was about $450 per hour for labor only. Not worthwhile considering.

Alberto T.

Great service
Really skilled workers
Clear communication with detailed explanations of what the job requires and what the issues are

Sherri S.

Highly recommend this company! Frank responded quickly to my plumbing issue and gave me several options at a great price. Highly satisfied with our new plumbing. Very professional team! If I ever need any work done in the future, I will be contacting this company again. You will be in great hands if you go with Frank and his team.

Mike P.

I can't recommend this company highly enough. Alfredo was truly a pleasure to work with. He and his partner did an excellent job and were consummate professionals. They also beat a competitive offer while providing honest, transparent, and friendly service. Don't waste your time with other plumbing companies. Just go straight to Pro Quality Plumbing, where they live up to the company's name.

Jake D.

Installed pressure regulator. Great service and team. Affordable pricing compared to competitors and they installed quickly. Highly recommend!

Jon J.

Showed up 20 minutes after I frantically called about the main water line gushing out into the street. Alfredo explained exactly what they'd do to fix it, and he and his crew arrived first thing the following morning and took care of it. Couldn't have asked for a better experience. Hard working, friendly and super responsive to my call. Huge shoutout to Alfredo and the boys. If you need a plumbing problem solved quickly and correctly, I'd definitely recommend this place.

Alison L.

My property manager called Pro Quality Plumbing for a leak in the sink from a valve that popped off. I called at 6:30pm and he arrived at 8:00pm. He didn't really look at anything, but told me the leak was coming from upstairs, which was absurd, there were no leaks upstairs, that he would have to turn off the water and would be back first thing in the morning. That 10 min visit to turn off the water was $350.00. After cancelling my work in the morning, I learned that someone would be out between 3:00-5:00 pm - Frank's apprentice came out and the problem was quickly and easily fixed, another $350.00. I'm renting so it wasn't my money, but I did cut my work day and was sorely mislead about the nature of the problem and time frame (first thing in the morning isn't between 3-5pm). Safe yourself time and call someone that values their business.

Melissa D.

I requested service and they let me know that they would be charging 3x the normal amount due to the time of day (6PM on a Saturday). I assumed that I'd be looking around $600 as I knew what the issue was but wasn't confident in my ability to fix it as I had never done it before.
Issue: shower cartridge needed to be replaced

The woman who answered the phone was VERY helpful, and I know she does not set the prices so I gave 2 extra stars for her.

She let me know the quote for a shower cartridge to be replaced if they did NOT need to break down any drywall was $1350 at their emergency rate.

I went to Home Depot and paid $39.75 for the new cartridge and a new handle (might as well if I already have it disassembled).

I understand charging a higher rate for an emergency, and due the time of day. But $1350??? For a $23 part??? In this economy?!? Bless whoever the delusional person is setting these prices.

It took 2 hours from diagnosis, to picking up and eating wingstop, to going to Home Depot and getting the parts, driving home, feeding my dogs, watching a 15 min youtube video. About 3 minutes to do the actual work. When people are in a tough position, please do not take advantage of them. I thought i would be without running water for 72 hours if I didn't pay $1350. Companies with honest prices will build lifelong clientele. Unfortunately you've lost me and anyone I know.

People, do your research. Save a buck. Or $1310.

UPDATE: I think it's wild that rather than staying quiet or apologizing for having a different set of pricing than I expected the response was ""we aren't working for free at midnight"". No one asked you to. Also $450 for a cartridge replacement is absurd. Lowering my rating to one stars as I don't think that the response from the ownership was reasonable considering I wrote that I expected to pay around $600. No one is asking you to work for free. No one is even asking you to work for less than your worth. I think the lesson here is that when you (even at normal pricing) are charging 12-15x the price of the repair itself for profit, NOT at midnight, you should consider what cost analysis you're making up for. It's a dishonest business practice and I hope people understand that I'm not asking for free work, I am asking for reasonably priced work. Honestly priced work. Work priced not just because you can, but because it's the right price to simultaneously make a profit while providing a service.

As I said, it took me 3 minutes to complete the actual repair. I am NOT a plumber. $450 being your normal price for that work is just not for me. If you can fool other people into that price, im glad that can afford to be taken advantage of. I can't.

Allison H.

I called Pro Quality for a second opinion after being quoted $11,000 (yes, eleven THOUSAND dollars) to ""fix"" an issue with our drain. Frank and his team were prompt, very knowledgeable and trustworthy (I didn't feel like I was getting taken for a ride). They were able to quickly solve our problem for $650. I am so glad I was referred to them and will be calling them first for any future plumbing issues!!!