Pro Drain & Rooter Service

Kerri L.

This is a review for one of those less-than-glamorous housing problems - clogged drains! Eeeeyuck-even thinking about it, but seriously it's also less than glamorous to have water backed up anywhere in the apartment or house.

One of my residents' bathtub is clogged and backed up which is also playing hell with her washing machine use. Called ProDrain this morning and spoke with Lisa, a member of their office staff who does the scheduling. Delightful person who got me hooked up with an appointment in record time. She even let me call back with the PO number because I had forgotten to write it up until the second she asked.

My past experiences with ProDrain have been stellar, so I know they will take care of business for me and my resident and get it right. As my fellow Yelper, Rose E., will tell you it's a feeling beyond relief when you have the pros from ProDrain come out and get the job done. Their prices are reasonable, their techs are neat and clean and on top of their games, and their trucks are well maintained.

Call ProDrain and breathe a sigh of relief because the ""eeeyuck"" of your drain problem will soon be over and you'll be back to not thinking about drain problems at all in short order.

Ann E.

I am pleased to say that Prodrain and Rooter service went beyond the call of duty to take care of the job at hand. Deanne was especially helpful on the phone and Brian was a master plumber. You really get the feeling of working with people who care. It's a family run business and it shows. I felt very special and that doesn't happen too often in this day and age. Thank you so much for a job well done.

Aubrey M.

Our kitchen sink was clogged to the point draino and a hand held snake couldn't bust through. We called a couple of other places and no one could get a plumber to us until two days out, which is completely unacceptable when u have a toddler. Dan came out and had our clogged sink fixed in less than 5 min. He was completely professional and extremely nice. Thank you guys again!

Jeff S.

Good friendly service guy that came out, unclogged our kitchen drain fairly quick. Price was exactly as stated!

Nicholas D.

I had a difficult interaction with ProDrain. I approached them with a bathroom remodel and asked for a bid. ProDrain requested that I email a project summary and parts list. I did this but after a week still had no response of any kind. I called to follow-up and was told that the plumbing manager would get back to me that day to discuss the project. I was never contacted.
While I cannot speak to the technical skills of ProDrain, the lack of professionalism with regard to communication and follow-through makes me believe that they would not meet my standards in any aspect.

Edna C.

Brian is hands down the BEST plumber. He cane out to our rental home on two occasions and did a stellar job. I would give him 10 stars if I could. He is professional, intelligent, efficient, courteous, etc. The total package. I will never call anyone but him for my plumbing needs.

Jake B.

Brian came and fixed our aging toilet, yay dry floor! Fast, friendly, fair, professional. :-)

Brenda C.

We had a very badly plugged sewer line. Thanks to Tyler, who came the same day and after almost 3 hours of hard work, got our drains working again. He was very professional and I will highly recommend this company. When they say they'll clean your drains and not your wallet, they mean it. Thank you Tyler, I'm a happy wife again.

Phil C.

For some reason of which I do not understand my previous review was ""filtered"" out. I can only say that this company did an awful job replumbing my house and lied to me several times.

Julian H.

I had (or should I say a sink in my bathroom had) a pretty bad blockage. I tried to snake it myself but was unsuccessful. Called in ProDrain and Rooter expecting them to need to do something fancy to unblock it. Turns out there is a knack to using a snake and the plumber (Rob/Ron?) sure had it. He was in and out in less than half an hour and I was out of pocket less than $100, not including a snake I bought from HD - which I suppose will allow me to get some more practice next time there is a blockage, so I was happy. Cheers ProDrain!