Pro Drain & Rooter Service

Cathey W.

Chris and Christopher ""the Chris Connection"" were out today to replace my shower
plumbing. The job was done quickly and expertly! They even took the time to go over
what they had done and any other potential issues that might come up in the future.
Both guys were friendly and really knew what they were doing!! I would definitely call
them in the future for any plumbing needs! Thanks Chris and Christopher!

Keelee M.

Eric came today and was super quick, polite and efficient! The drain that has been making me crazy if fixed! Thank you guys!

Ed F.

The appointment was for Monday morning. The Tech arrived early and got started. The toilet would clog, fill up, then drain slowly. He was finished within 10 minutes. Now the toilet clogs, fills up, drains slowly and leaks. For about 5 minutes after the tank fills I can hear water running down the drain. If I new what he did I would undo it. I'd give them a second chance.

Joseph B.

Had a small clog in our kitchen sink and Chris Terrones came out and fixed it in less than 30 minutes. He was professional, polite and very efficient. Would recommend ProDrain and Chris for any clogged drain.

Camille B.

WOULD NOT RECOMMEND DOING BUSINESS WITH THIS COMPANY. About two weeks ago we had a gentleman come to fix some plumbing issues in one of our property's crawl spaces only to have him come into the office a couple of hours later to inform us that he could not do anything without extra men and would have to re-schedule. The next appointment time came and they not only showed up late, but took three hours on our clock just to come back into the office and inform us that there was ""raw sewage"" in the crawl space as well as an ant hill and would have to re-schedule for a time after we had these situations addressed. When asked why this was not brought to our attention during the consultation, they responded by saying they didn't think the ""raw sewage"" would be a problem and the ants were the deal breaker. They referred me to a restoration company for the ""raw sewage issue"" which we quickly scheduled a consultation with. After the appointment it was confirmed that the ""raw sewage"" was in fact standing water from the rainy season we had. I spoke with the manager two days after the event to discuss payment, in which I was told I would be paying in full for their time even though no work was done. When we also brought up that the gentleman from the restoration company had been by and confirmed that the puddle was simply standing water, the manager refused to take our word for it and said that he stood by whatever his guys had said regardless of the facts. This used to be an upstanding company and I am extremely disappointed in the underhanded way they conducted business with us and the $700 bill we will be receiving with no work to show for it. Will not be working with this company any longer.

Cal D.

AWESOME SERVICE! I thought I was doing my wife a favor by cleaning out the refrigerator and ended up with a blocked sink Kitchen sink. I tried everything to unclog it- plungers, baking soda and vinegar, chemicals, you name it. Nothing worked.

Some friends recommended A plumber, but they didn't do drains. What they did say was ""people like Roto-Rooter and Pro Drain do stuff like that"".

Looked on line and saw ProDrain had a high rating on Yelp, so we made the call. Boy, am I happy we did. They were responsive and let us know our options, overtime tonight (after 5) for a fee or tomorrow at some time. We went for the overtime call.

The technician, Chris Terrones was fantastic and professional. He gave me a courtesy call when he was on his way, was careful with his equipment in my home and got the job done quickly and efficiently! He gave me a few tips on how to prevent this going forward and was on his way. I could not have asked for a better experience.

I highly recommend Chris and the people at ProDrain!

Lynn S.

Pro Drain would be the first people I call in the future. My experience with them was excellent.

I had a blocked sewer. My sewer system is complex - a pump with a 360 ft. 2-inch PVC line. All the Pro Drain folks I had contact with were friendly and professional. Mario did the actual work. He knew what he was doing, had the right equipment, and got my problem solved quickly. The price they charged me was very reasonable.

Becky R.

They were very responsive and came out the next day after I called. We had a storm drain that was clogged and the technician Chris Terrones was very professional and explained what the problems were with my drain and what would be my best options.
Great Service.

Lauren H.

Living in our newly bought home for one week and our drain clogs! We have a double sink with garbage disposal on one side. After using the disposal, both sinks immediately filled with water. We let it drain and removed the trap ourselves, but there was no clog there. Chris Terrones was so great, coming to our home around 6 pm - on over time hours - since we could not take off work during the day. He fixed our clog quickly, gave us some helpful hints to keep the drain clear, and everything has worked perfectly since.

Kim M.

I needed a plumber to drain and move my hot water heater, disconnect a sink and clear a floor drain so I could have other work done on my house. Scheduling was easy because I made the appointment well in advance. Christopher and his apprentice Chris called when they were on their way and showed up on time. They were pleasant, professional and beyond competent. Both separately noticed some funky plumbing coming down from my kitchen. They also noticed another funky situation with the sink they were disconnecting -- both funky situations had to do with a P trap which I know nothing about. They did their work efficiently and were on their way.

They were scheduled to come back a few days later to get the hot water heater hooked up again after my project was done. Turns out my project got aborted, so I called to see if someone could come back sooner. Turns out Christopher finished a job early and saved me from extra days of cold showers. In addition, Christopher noticed the contractors I had worked with got debris and cement in the floor drain he had just unclogged the day before. So he chiseled out the cement and removed the debris and got that drain going again. He also fixed the two funky P trap issues I had going on, and helped me test a downspout outside. He gave me some practical and much needed advice about how I could fix my storm drain, and all around was great to work with. The world needs more Christopher's Chris's and Companies like ProDrain.