Pro-Connect Plumbing & Rooter

Ms J.

Just had a wonderful, no stress experience with Carlos from Pro-Connect as our plumber. He fixed the problem, was kind courteous and informative. Definitely knows his stuff, but also didn't talk down to me about not having the same knowledge. I will only use this company going forward!

Katherine D.

Excellent work, service, and prompt response. Great company and staff outstanding.

Work was completed in just a day.

Patt G.

I had Robert out yesterday . He was professional, courteous, knowledgeable and did an excellent job.

This was a repair through our home warranty . I have not always been happy with the contractors sent out . No complaint this time !

I have already scheduled additional work with him .
I feel I have finally found a plumber I can trust !

Buck S.

FHNw sent them out. when not covered by insurance rip off pricing estimates ! $1200 for two ( basic ) faucets and drain . these people think they the only plumber in town ? No integrity

Jason I.

Robert and his team were truly incredible. Their knowledge and honesty in what they do is second to none. They were professional and punctual and will be highly recommended my family and friends. Thank you, Robert.

Net U.

I called AHS and they initially want to send a plumbing company in Mission Viejo that I had a bad experience with. They recommended Pro-Connect Plumbing. Robert and team came the next day (not a week from my call!) and took care of the leak immediately. So grateful to them for the very quick response. They're very honest and answered all my questions. Thank you!

Andonios S.

Robert and the team were super helpful in working with us and our home warranty company to fix our water heater. There was a lot of back and forth because multiple companies were involved (home warranty, plumbing, plus the manufacturer), but they stuck with us and fought to get our water heater fixed fast. Great consistent communication and friendly service.

Brandon H.

Robert at Pro-connect Plumbing worked on our water heater issue we had last weeks and he's done an amazing job fixing it! Robert is a professional plumber with good attitude. He's gone above and beyond completing the job. I highly recommend Robert for anyone who has plumbing problems.

Brandon

Robert S.

I know everyone is frustrated with American Home Shield (AHS) for the contractors they send out. I am too. I know AHS uses a lot of shady contractors that scam and lie but please know your contract before you call for service. I think a lot of negative reviews (not all) are because the customer doesn't understand what's covered and what's not.

I called AHS this morning for a plumber and they wanted to send a contractor that had MANY complaints with the BBB. I told them I wanted someone else because of this, they told me Pro-Connect was available and I told them I would give them a try. I'm glad I did!

Carlos came out a couple hours after I made the appointment. He was great. Super kind and honest. He looked it over and then decided he prefered his supervisor take a look at the problem. In comes Robert about an hour later. Again, another good guy that was honest. I even told him my frustration with AHS and he gave me some solid advice.

If you get Pro-Connect thru AHS, you can trust them. These guys will go the extra and let you know honestly what is covered and what isn't. Both my toilets are fixed!

Thank you Carlos!
Thank you Robert!

You both were awesome!

Sarah L.

Robert came to fix a couple of our angle stops and he was amazing!! He truly went above and beyond! He was kind, knowledgeable, thorough, and guided me through the process of fixing the stops. He answered all of my many questions and was so great to work with. He knew what he was doing and was able to fix them quickly. I'm so thankful that we came across Robert and the company! We will definitely call him for all of our future plumbing issues. Highly recommend!!