Priority Pumping

Ellen G.

I would give them zero stars but that is not available. This company came to my home with the wrong equipment, performed no work and then sent me an invoice for $300 dollars. They had a truck which they said weighed 100,000 pounds loaded and would most likely cause serious damage to my driveway if they attempted to drive down it. And in addition, they did not have a hose of sufficient length to perform the work. Considering they had been at my house several days earlier, their failure to bring the proper vehicle, tools and equipment is astonishing. I would not recommend them to fix a leaky faucet, let alone to drain and inspect my septic tank, which they claim to be their business. I would like to note that my initial interaction with the office staff was very pleasant and they seemed very helpful. However, when I tried to call them after they failed to perform the work they would not return any of my calls.

Steph V.

I have been using Priority Pumping at my home in Surprise since I moved in. I never had a septic system before and Priority did the initial inspection prior to my home purchase. That very first year I had them install risers at the same appointment that I had them pump the septic tank. Money well spent and I'm glad I am able to make it easier for the guys when I call them every year. They are always friendly; both the office staff as well as the technicians are professional, friendly, and great people to work with!

I have been using Priority Pumping for about 5 years now and every year I have them pump my septic and they are just wonderful! I refer them to everyone who asks who to use for septic pumping as well as septic inspections. I don't see myself calling anyone else!!

Thomas F.

Priority Pumping is amazing! The entire Team and experience is top-notch. They are very responsive and the customer service is always terrific. Very honest, friendly and helpful. Their crews show up on-time and work efficiently. They are the best of the best! Highly recommended!

Jake W.

Had a great experience with this company. I work for a GC in the valley that deals with large rebuilds and restoration projects. We had a project in Apache Junction that required a septic inspection, a tank replacement, and permitting. I called TKS Contracting to find out what we needed to get this done. Tanya the owner was very helpful and knowledgeable in providing this info. Her field manager Ryan was also very knowledgeable and helpful when we met him onsite. Straight shooters, and got the job done efficiently and on time. I strongly recommend TKS Contracting for any septic related issues, and have definitely added them to our preferred vendor/contractor list.

Diana S.

Initially they were great. They came up emptied our tank explained the problem and said call them and they would put in the new leach bed. We called and set up a meeting they never showed. Didn't even answer our calls after that. I despise poor communication and lack of attention. There are too many other businesses in the valley that will be more than willing to have my business.

Daniel M.

I had them come out to hydro jet my sewer line. $300 sounded like a good deal.
They cleaned the line and all was good for two weeks. It backed up again and they came out to clean it out again. No such luck. They gave me a bid to remove and replace the line. The bid was off. They never talked to the city because the quote wasn't to code. Got two more bids for the same work. Both told me that they used the wrong equipment to clean the line to start and the city would not allow their work. Got the job done after their screw up with a 1 year warranty.
Nice guys but they don't know what they are doing !
Shop around, ask questions...and avoid this company.
By the way. Asked them to refund and fix the problem.....no response.