Priority One Air Conditioning Plumbing & Heating

★★★★★ 4.8 / 5 (421)
Emergency Call


: 41995 Boardwalk Ste D, Palm Desert, CA 92211
: (760) 773-0811
: https://www.priorityonepd.com

Company Overview

We are a trusted source of heating and drainage services, delivering fixes, replacements, setups, and care across the surrounding region since 1998.
Since 1998, we have prioritized offering top-notch support to our appreciated customers.
The owner, Roy leads Priority One Air Conditioning and Heating based in Palm Desert, CA. Roy attends to communities like Indio, La Quinta, Bermuda Dunes, Indian Wells, Palm Desert, Rancho Mirage, Thousand Palms, Cathedral City, Palm Springs, and Desert Hot Springs.

Business Services

  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Plumbing inspection
  • Plumbing installation or replacement
  • Toilet installation
  • Water heater installation

Business Location & Hours



Mon:8:00 AM - 5:00 PM
Tue:8:00 AM - 5:00 PM
Wed:8:00 AM - 5:00 PM
Thu:8:00 AM - 5:00 PM
Fri:8:00 AM - 5:00 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

Sean H.
★★★★★

It's very refreshing when a company answers the phone, in person... schedules appointments in a timely fashion... and arrives when they say they are going to arrive (in my case, early). Priority one definitely exceeded my expectations. I'd like to give a special thanks to Adrian, our service technician. He had a kind and respectful way about him (a rarity in this day and age).

Indian Wells

Chillyana H.
★★★★★

Great customer service. We were out of town and needed emergency service for a leak, an outdoor water pipe burst. They came out fixed the problem, cleaned the mess (dug up dirt and rocks) and put everything back as normal. So nice to feel at ease with this emergency while out of state on vacation. I would definitely highly recommend to anyone with plumbing issues to call them.

Irene H.
★★★★★

I was provided a quick response and pricing on a weekend. Robert came and fixed a job that was poorly done by a previous plumber/company we used in an emergency. He not only provided reasonable rates but gave me helpful information on the warranty I had in place for my kitchen faucet also promising to come back if there were my issues with his work. He made having to call a plumber effortless and pain free for this busy mom! Thanks again!

David D.
★★★★★

Robert did a great job replacing the shower fixtures in our home. He is very knowledgeable and really knows his stuff. This is second time we used this company. The first time is when they replaced our worn out air conditioner. We had them replace our heater and water heater at same time. They arrived early with a team of 5 men and worked nonstop until 6 that night, doing a great job rebuilding the base. I highly recommend this company.

Anil P.
★★★★★

Fantastic communication.

Gave us a quote for one project.

And did a nice job on an urgent repair of our air conditioning system, when we needed help in the last second.

Pia C.
★★★★★

This was my first time using Priority One AC & Heating. They answered the phone immediately (not always the case in CV) and were able to send a service tech to my house within a couple of hours. The service man showed up during the time window I was given and was able to resolve our problem very quickly. Everyone I dealt with was professional and courteous. We are very pleased with the service and highly recommend this company for your plumbing needs.

Tyler K.
★★★★★

We have never had such great friendly service before in general, Jhonatan was extremely helpful, knowledgeable, and expedient with his service. We came down on our honeymoon and he saved our honeymoon our condo was 98 degrees and we couldn't get the air conditioning to work. Thank you Jhonatan for your wonderful, friendly service! Not only did you save our sanity, but you saved our marriage!

Ronna G.
★★★★★

Roy is amazing! Air wouldn't turn on for us, Saturday at 6:00pm. Read the reviews and called for service. Was talking to the technician in 5 minutes. Roy contacted us since he's closest and came right over. He found the issue and fixed everything. He stayed with us for a while to make certain things were working. Can't put in words how great and honest he is. Price was right and the air is running! One happy customer!

Martha B.
★★★★★

Our A/C stopped working last night and I messaged through Yelp Priority One Air Conditioning and Heating at 3:30am and the owner Roy responded within minutes of my message and told me he would have someone at my home between 10 & 11am. Jhonatan showed up at 10:30am. Jhonatan was great, his on time, profesional, honest and gets the job done. I have A/C again, wooohoo!

I highly recommend Priority One Air Conditioning and Heating!

Ken H.
★★★★★

Excellent experience. Never had our AC's serviced and Adrian came out and spent hours servicing my two units. He was incredibly polite, was constantly working and only suggested minor repairs. I thought the bill was reasonable. I will absolutely only use Priority One in the future and will recommend to all my friends!

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