Priority One Air Conditioning Plumbing & Heating
Company Overview
We are a trusted expert of AC and plumbing solutions, delivering fixes, replacements, setups, and service in the Coachella Valley from 1998.
Beginning in 1998, our focus has been on offering high-quality care to our loyal customers.
The owner, Roy oversees Priority One Air Conditioning and Heating based in Palm Desert, CA. Roy provides services to communities like Indio, La Quinta, Bermuda Dunes, Indian Wells, Palm Desert, Rancho Mirage, Thousand Palms, Cathedral City, Palm Springs, and Desert Hot Springs.
Business Services
- HVAC installation or replacement
- HVAC system repair
- HVAC system maintenance
- Plumbing inspection
- Plumbing installation or replacement
- Toilet installation
- Water heater installation
Business Location & Hours
Mon: | 8:00 AM - 5:00 PM |
Tue: | 8:00 AM - 5:00 PM |
Wed: | 8:00 AM - 5:00 PM |
Thu: | 8:00 AM - 5:00 PM |
Fri: | 8:00 AM - 5:00 PM |
Sat: | Closed |
Sun: | Closed |
Recommended Customer Reviews

Day or night priority one is there to help with the BEST rates and with the most knowledgeable and helpful technicians I have ever had the pleasure of having at my home ! Easy Five stars would strongly recommend to anybody !

These guys are the best. Our technician was SO polite and knowledgeable. He encouraged us to ask questions - and showed US in's and out's of our new home's furnace, air conditioning and evaporative cooler. I can't recommend them highly enough, and now are on a 2x per year maintenance plan with them to keep my air conditioner and furnace purring like a kitten!

We had to get our HVAC system looked at and found out it needed to be replaced entirely due to shotty workmanship from a previous contractor. Roy was awesome when he first came out to just do an inspection. He came in a timely manner and gave a fair and reasonable quote for what was required at our place. We needed it installed quickly and efficiently. Roy came out on Tuesday to give the quote and inspection and they were able to install the whole system and unit on Friday. Four guys came and did the job. They were all respectful and knowledgable. We would highly recommend them for any work they do.

These guys are great! We've had a toilet that had been slow flushing and clogging for several months and Robert was able to take care of everything in about two hours. He replaced several parts on the toilet first and ended up needing to take the toilet off and found a massive root ball in the pipes underneath. He was professional, friendly, and got the job done at a reasonable cost. Robert knew about different kinds of toilets and had all the parts in his truck for the job. Highly recommended for plumbing problems.

I am so happy with Roy and his company! Excellent work, on time, very professional, neat and clean. Extremely reasonable price! Roy personally called me and really took care of me!!! I would definitely recommend his company and use him again!! Thank you Roy !

We had our HVAC inspected by Jhontan and were very pleased with his professional, prompt and polite service. He explained the issues and solutions and really wanted to make things work as well as possible for us. Thanks.

This was the best plumbing experience I've ever had.
As anyone who's needed multiple plumbing fixes at one time could attest to, some plumbers tend to take shortcuts and not necessarily completely address all of your plumbing needs. That was not the case with this plumber. Robert was excellent. He listened to my concerns, made suggestions and charged exactly what I was told the repairs should cost. He also told me the company also has an electrician who will be coming out soon to try to fix a whole different set of issues in the house.
Priority One will now be my go-to for ALL of my plumbing, A/C & heating AND electrical. I am so glad the 5 star reviews were truthful.

Robert was absolutely amazing . I have never had a good experience with a plumber. This guy went above and beyond! Super quick service !
Robert did a Great job , great price and had amazing customer service . Thank you!!

I'm new to desert living and a new home owner with a 20 year old air conditioner. Jose came out to service my condenser and was very helpful and patient when instructing as to what to do. Both Jose and the person I talked to on the phone were very customer centered. And the price was very fair. We will certainly use Priority One again.

My ac went out on a 115 degree saturday, roy the owner stepped in to help his team, and had me back on the cool side in an hour! Great guy, great service, i reccomend these guys top of the heap!!!