Pride Plumbing Services

★★★★☆ 4.0 / 5 (91)
Emergency Call


: 2425 Brighton Henrietta Town Line Rd Ste B, Rochester, NY 14623
: (585) 271-7150
: http://www.prideplumbingofrochester.com

Company Overview

At Pride Plumbing of Rochester, we are equipped to manage all your plumbing tasks. Our skilled plumbers deliver a broad spectrum of services, including installing and repairing water heaters, setting up bathroom fixtures, working on gas lines, servicing sewers and drains, installing sump pumps, and providing water filtration solutions. In addition, we provide preventative services such as video camera inspections, especially beneficial for clients susceptible to flooding or those buying or selling properties. Same-day plumbing services are available in Rochester, Pittsford, and surrounding regions. Call us now to arrange your service. Our team at Pride Plumbing always shows up on time, offers transparent pricing before commencing work, and finishes tasks swiftly and effectively. Since our establishment in 2007, we have gained the trust of numerous homeowners in the community. We provide financing through GreenSky, and you can download plumbing coupons from our website.

Pride Plumbing holds all necessary plumbing licenses and ensures our training is current to guarantee you receive top-notch service. We are dedicated to using American-made products whenever feasible. All our staff undergo background checks and drug testing.

Thanks to our ""By The Book"" pricing model, you will know the price before we start your residential or commercial repair. Our pricing system offers peace of mind, removing any surprises in your repair costs. No unexpected costs ... guaranteed!

We are proud of our ""rolling warehouse"" on wheels. All our vehicles are equipped with thousands of parts, so our plumbers seldom need to leave your home, saving you time and money. We specialize in preserving your plumbing fixtures, including Kohler toilets, Delta faucets, Moen tub and shower valves, kitchen sinks, and water heaters (including tankless varieties).

Your satisfaction is our priority at Pride Plumbing of Rochester. You can expect high-quality service and products because we are committed to providing you with the best plumbing experience. Our goal is simple: to provide the best plumbing value to each customer until they are completely satisfied. We value your time, so we work quickly and efficiently. Pride Plumbing stands by three core principles: always be on time, offer competitive pricing and excellent service, and combine the latest technology with experienced plumbers! We honor our guarantees. If we fail to arrive on time, you will receive $50 off your final service cost. If we are unable to finish the job on the day it is scheduled, you will receive $50 off the final service price. This guarantee is valid only for single-day jobs and does not cover projects that need multiple days to complete. We will outline the expected timeframe for the job before we begin any work.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair
  • Water purification system cleaning and maintenance
  • Water purification system installation
  • Water purification system repair
  • Salt delivery

Business Location & Hours



Mon:7:00 AM - 4:30 PM
Tue:7:00 AM - 4:30 PM
Wed:7:00 AM - 4:30 PM
Thu:7:00 AM - 4:30 PM
Fri:7:00 AM - 4:30 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

Sierra S.
★★★★★

On time, friendly, fast, and helped fixed my tub drainage issue. This was an on call service and I believe valuable for that type of service. They also offer coupons and guarantees about punctuality.

Mark L.
★★★★★

Our water heater died and Pride was able to come right away. Brandon explained the service, quoted prices and scheduled us for a next day installation of a new tankless water heater. Keith and Bryce couldn't have been nicer and more professional. They were courteous with our dog, clean, and best of all, explained the features of the new unit. As a Pride Plumbing repeat customer, we received a discount and Keith even helped with the home improvement tax credit paperwork.
I'd also like to add that Keith recommended a water cleaning and restoration company that I hadn't heard of that will come dry out our basement.
All in all we're very satisfied!

Ana C.
★★★★★

All of my experiences with Pride plumbing have been efficient and professional. Justin did a great job today, providing routine maintenance to our water heater and I appreciated the way he explained what and why did each thing!

Pete D.
★★☆☆☆

Well... I have an update. 2 days after the technician visited, the original issue (dishwasher water buildup) presented itself. Thus the problem wasn't resolved. Steep price I paid, and the issue wasn't resolved.

Danielle S.
★★★★★

I had a great experience with Pride Plumbing. I spoke to Jamie, who helped me get an appointment and explained their system for providing quotes. A service person gets sent out to quote your issue, then if you want to move forward, they likely have parts available and can do the requested work at that time instead of having to make another appointment. There is a service fee of $49 for them to come out, so I imagine this is charged to you if you decide not to get any work done. Seems fair as they are still driving to your house and looking in your pipes.

Steve called me the day of my appointment to let me know he was on his way. As promised, he showed me several options and pricing for the work I was interested in (tub re-caulking and a leaky faucet repair). He completed the work in a few hours after I gave him the go-ahead, was professional and courteous, and didn't leave any messes behind. I had been putting off this tub repair for several months, and now it looks great.

Every homeowner knows that hiring repair companies can be a crap shoot, but I would definitely use Pride Plumbing again.

Robert R.
★★★★★

I scheduled a yearly cleaning for my tankless hot water heater and to report a small leak. The technicians quickly found and repaired the leak and took care of the cleaning quickly and efficiently. Every time I've had them come for something they've done a great job.

Barb H.
★★★★★

Very professional, responsive and capable.
Thorough explanations of work needed.
Cleaned up after themselves.
Very satisfied!

Karen R.
★★★★★

I called Pride Plumbing when I found a serious leak in my basement. Turns out it wasn't an emergency after all so I'm glad I waited the couple of days for someone to be available. Hiring a plumber can be daunting AND expensive. I wouldn't say Pride Plumbing is cheap but their people are professionals and take the time to explain everything and provide options. I purchased their service agreement which includes a home inspection and we uncovered some issues doing that. Now I have time to plan the fix rather than waiting until something breaks.

Marilyn P.
★★★★★

Long time pipe leak in basement was fixed quickly and cleanly. Receptionist on phone made a quick appointment and alerted me to coupons available. David and Bryce were competent, polite and helpful. From initial phone call to completion was 3 hours!

Sophia Z.
★★★★★

We came back from vacation to find a leak in our hot water tank (and a basement full of water!). Pride Plumbing was there the next morning and handled everything professionally. Brandin had the hot water tank replaced and the entire situation under control in a few hours. Ideally for this type of project I would have liked to have time to ""shop around,"" but seeing as this was a bit of an emergency replacement job, I couldn't do that this time. Brandin made me feel like I was getting a good product, Pride's prices seemed fair, and he was not pushy at all for me to make a decision on the spot which I highly appreciated in an already stressful situation. I'm glad I called Pride!

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