Prestige Water Group

Sarah C.

Terrible customer service! They have yet to return our phone calls/messages. We finally got through once but he actually hung up on us.

Asima J.

My elderly parents hired Leo to install a water softener and ensure it was compliant for receiving a town permit. He offered to submit the paperwork to the town. When my 83 year old father asked him to provide a receipt after submitting the check and paperwork, Leo proceeded to verbally berate my parents, using a series of expletives. He left angry, and then proceeded to call them while driving, multiple times, to continue yelling at them. This was completely unacceptable behavior for any professional, especially with senior citizens who felt physically and verbally threatened by him. In the end they have to find a new plumber as they are too frightened to fight back to get his signoff.

Ben F.

Having just finished a whole house water filtration project with Prestige Water, I couldn't wait to share our positive experience.

Even before hiring Prestige, we were very impressed by their polite and professional attitude, quick response time, and quality of customer service.

Unlike any other contractor we've worked with, Prestige utilizes online/text message software to send invoices, confirmations, and even arrival time alerts. This was very helpful as we've been juggling between our work and family schedules.

As this installation was done during COVID 19, we were more than thrilled to see Leo and his team really take their safety precautions seriously. Not only did their masks remain on throughout the project, but they even wore two layers of masks to make us feel more comfortable.

In addition to the whole house filtration, we also had two reverse osmosis systems installed to filter our drinking water. Since we live in an area with severely hard water, we're really looking forward to enjoying these improvements!

Besides the quality work, Leo took the time to explain each of the systems, their emergency shut off locations, and the frequency in which we needed to replenish or swap out the pieces.

I would highly recommend Leo and Prestige Water to any and all in need of water filtration or plumbing services.