Prescott plumbing

Skip E.

Yesterday evening just before going to bed my hot water heater began leaking. I googled emergency plumbing company's near Prescott. I called four all listed as 24 hour emergency service. No one answered at any of them telling me to leave a message. I then called Prescott Plumbing and within 5 minutes Charlie called me back. He had me send him pictures of the problem and talked me through getting the leaked stopped for the night. The next morning he called and arrived promptly at 9 am and fixed my problem, which was not easy by the way. Charlie never tried to up sell me anything as a matter of fact stated there was no reason to buy newer parts as what I had was still perfectly fine. So after the emergency call the night before and a two hour fix job his rates were extremely fair. I would highly recommend him! Oh and by the way only one other company called me back the next day.... Thank you Charlie. Great job!

Barbara E.

He did a job on Feb. replaced pipes Etc. In Aug a piece he replaced broke & I list tons on water again $613 worth. He finally sent his Dons to repair part. It started to rain so they left & left hoke open. I called later to get it finished. He said he was busy, get to when he could. Called 3 mire times. Finally he said he have to charge me sgsin to close hoie. I'm an elderly widow & finally have had to cover it W/cover & put rocks around to hood it down. In the time it was open, it filked back up W/dirt, rain & weeds. It's still open to that day. That lady job was in mid Aug. I'm so disgusted I may have to pay someone to fill it up. Plus he left my concrete containers out that go in hole around pipe. Very poor job. For sure.

Barry C.

we had them come to our home to clear a drain on dec 23 cost $160.00

the next day the line backed up again.
so i asked Charlie to come back and he said it would be 6 days until he could come back out as he had gone out of town for the holidays. (understood)
when he returned he never called on wed as promised to see what happened.
so i contacted him.
less than a pleasant experience when i asked for a partial refund for a job not done correctly.

as i was not able to wait 6 days or more i had to hire another drain service Rick @ R and R sewer and drain to come out and do the job properly. costing me another $200.00 as it was on Christmas eve.
the drain has been clear since with no issues.

the end result after mentioning this review to the owner . was that i did get the 100 dollar refund in cash the rest of this review is what it is .
a job done correctly the first time would have been worth the price .

Tony M.

I highly recommend Prescott Plumbing. Ben came out to fix a leak within 2 hours of my request and did a great job. Professional, great attitude and skilled workmanship. They will be my first call next time for certain.
*****

Jet A.

Prescott Plumbing came out to attempt to fix a stopped up toilet and failed, yet charged $155 regardless. They used an augur for a full 5 minutes, declared it was cleared and left. 3 days later, the toilet backed up again. They did not send the bill for a full couple of weeks so I suspected perhaps they were not going to charge since they were called and told the problem had not been alleviated but oh no..... I tried to reason with them on the phone but they were stubborn and unkind. Do not hire them. They have no work ethic. They told me they were giving us a great deal and also lied saying they snaked the drain twice which they had not done. We hired another company and resolved the issue and in a very kindly manner.