Premium Plumbing & Drain

Roxanne M.

So good! I submitted a request for service to our Home Warranty and they connected us to Premium Plumbing. We had a leak in the garage and couldn't tell where it was coming from. I got a call from their office the following morning and their tech, Edgar, was here within an hour to evaluate the situation. He was very thorough with his inspection and testing. He needed to cut into the drywall in order to see the pipe he suspected was leaking and asked for approval before doing so. He confirmed the leak, went to pick up the parts he needed and fixed the leak right then. We really didn't expect to have someone come look so soon, let alone to solve the problem right away. Lucky for us, Premium Plumbing was very quick to respond so our home didn't end up with any major damage from the leak. They were amazing to work with, very professional and did a great job. Would highly recommend them to anyone with plumbing needs! Thank you Edgar for being so awesome!

Erica D.

You guys sent someone who showed up in their own personal vehicle. Did not inspect where water was leaking, did not turn on water period. Walked in the bathroom and basically walked out. He stated he was going to get parts called me after n said my home warranty didn't cover and asked for money. Interesting fact cause the other plumber (my home warranty) sent out got the job done, which happened to be covered. You guys suck and are unprofessional PERIOD! Like I said, the guy you sent out was lazy. POINT BLANK PERIOD!

Alex P.

Anthony was excellent and he was fast and efficient! Would really recommend this company!

Mony S.

I had put out a Yelp project request for the repairs I needed done on my house. Scott replied immediately and sent out a technician (Anthony) the same day. He was reliable, informative and courteous with his work. I appreciate the information that he provided with his initial quote and the suggestions he had. At the end of the day, my issues were resolved in a timely manner and the work was completed within budget. Thank you for working so hard to help your community!

Nicholas A.

My water heater went out, and my home warranty company initially set me up with another company that told me they couldn't do the job and had to switch it to another company. Their second choice was Premium Plumbing & Drain, and I am very satisfied with both of the technicians that came out to service my house. They were very professional and prompt, and now I have a brand new shiny hot water heater. Shout out to both techs, Anthony and Anthony! (they are both named Anthony lol). If I ever need plumbing work done, I will definitely use Premium Plumbing & Drain again, thanks guys!

Stephanie O.

Garbage disposal started leaking on a Sunday so I put it out there to yelp. premium plumbing offered me the same disposal with the same level of power as the one I already had instead of suggesting a lower level. I had a very small window the next day and they were able to accommodate and did so on time. I even threw in that when i was shutting off my kitchen valve, that too leaked, which was new info given. Anthony was very nice and did a great job. Thank you so much.

Joman J.

One of the worse companies in business, instead fixing the issue just watching and leaving not good enough in plumming stay away from them and they want your money with no work done.

A T.

Similar to other one star review, I received a big estimate bill stating that can go up in the $2k range (need to cut a hole on the stucco and fix the drain line, and that I should contact insurance company for possible coverage etc. I quickly got a second shop to help fix the problem with a much reasonable cost. I would caution people to get a second opinion if they can.

Nic R.

We had a plumbing issue on OCTOBER 2022. There was a slow leak in our upstairs shower so we called our home insurance company and they sent out PREMIUM PLUMBING to our house. The plumber checked out the issue and said it was an easy fix. He made a big hole behind the shower to access the pipes and next thing you know our ceiling downstairs is leaking from the vent. Our bathroom was flooded including part of our bedroom that was carpeted. Our ceiling and wall downstairs had big water stains and everything needed to be dried and repaired. I called Safeco insurance to get the repair done and even though we hd a deductible of $5000, we had them come in and do the repair because we had no choice. All PREMIUM PLUMBING did to help was bring in 2 fans to help dry the carpets. The manager that I talked to said that their insurance would take care of everything. Now, it's APRIL 2022, 6 months after and the issue still hasn't been resolved. Safeco insurance has been in contact with Their insurance company but they have yet to reimburse us for the damages. It's their plumbers fault that our house was damaged so it's only right that they pay for the repairs.

Nitasha A.

If you get assigned to them through your warranty company then be prepared to be f-ed over. I don't think you will get their time of day after they get their diagnosis fee. You will never see or hear from them again unless you are paying out of pocket.

Also, cancel your warranty. It's an elaborate scam.