Premium Plumbing and Septic

Andrew T.

The company had a quick response time. They were friendly and very knowledgeable and took the time to explain everything. Got everything fixed and running the same day. I would recommend this company to anyone in need of plumbing/septic service.

Lisa H.

So So So thankful to Premium Plumbing for fixing a TERRIBLE clog in my home. They were fast, efficient, professional, and nice enough to answers my all of my questions. Thanks so much to Zach and Chris!!!!

Jane W.

Great Professional Service. They showed up when they said they would be here, was honest about what was wrong but didn't try to sell you service that you didn't need. I highly recommend their company!

Voloria P.

Do not hire Premium Plumbing & Septic. They came out to just fix a leak and Roman stated that we had a leak that had created a pull of water under the tiles. He stated that he can do the work as it is covered under the insurance. He came out took the bathroom apart destroyed our walls and floors in other areas in the process. After he destroyed our bathroom, I found out from the insurance company he started the work without approval. I also found out from the insurance company, that he did not give them the reason why he had to destroy our shower and tub doing the removal process. He didn't submit the photos to the insurance adjuster as requested, showing the damage to the tub or shower so our insurance could cover the cost. The insurance company would not cover the replacement cost of our tub or shower due to Roman not following the correct process. Roman's crew damages our hardwood floor inside our bedroom and part of the hardwood floor on the stairs. His employee stood on top of our dryer causing dents on the top of dryer. We asked him to pay for the replacement of our tub and shower and repair the damage his crew did to our property. He refused, and he has stopped responding to our request for him to correct his wrong doing. I believe he is worked a get rich scam by telling us they need to do a full mitigation of our bathroom. If he is allowed to do a full mitigation he would make more money then he would if he just did a repair. If Premium Plumbing & Septic shows up to take care of your water leak, please get a second opinion before allowing them to do a full mitigation of your bathroom. He also turned around and recommends us a company to restore our bathroom. ???? We will be filing a small claim against this company for the damages and property loss.

Derek R.

3/18/21 Craig and James from Premium Plumbing paid a service call to my home today. I had a plugged roof vent that OTHER PLUMING COMPANIES could not and would not fix. Two other (big) local plumbing companies plain out told me to """"live with it"""". Craig and James immediately recommended that they put a camera down the vent. I was impressed. Finally I got someone who was a """"problem solver"""" AND they had the right tools for the job. It was not an easy job because they needed to do it from my roof, and in an area that was hard to get to. I was impressed with their diagnostic camera system, which gave us a very clear picture of the pipe . . . . . . all the way down inside it . . . . which was about 20 feet. Craig and James quickly and professionally found the problem, and fixed it to my total satisfaction.

Shital P.

They came out to just fix a leak and Roman stated that we had a leak that had created a pull of water under the tiles. He stated that he can do the work as it is covered under the insurance. He came out took the bathroom apart destroyed our walls and floors in other areas in the process but the biggest problem is now we have been asking for the estimate before he turns it to the insurance and he won't give it to us neither is he returning phone calls or text. The company seem to be unaware how to handle the situation and now we are stuck with no bathroom as the insurance company is waiting on their report to give us the approval to get the bathroom done. Never use them as they will leave you stranded. Update: Roman just called me a few minutes ago and is upset about the review and status we owe $9800, need to pay in 3 days or there will be late fees, told me to F myself and hang up. Now he is calling me crazy. So unprofessional

John R.

Saves me every time I have a plumbing emergency. Also helped with a super intense basement leak. Love these guys and will always recommend!

Christopher C.

I used these guys for a plumbing issue in my home. They were very professional and made sure I understood the repair that took place before leaving! Thank you so much!

CandlerArts C.

These guys came out and fixed the leak under my sink. They did a great job... They were extremely nice and very professional. I would definitely recommend them to anyone needing plumbing services of any type.

Samantha T.

A friend of mine used them for grading her back yard, they took forever to complete the work and the yard is no better off then before water pools doesn't drain and the yard stays wet and muddy up to a week after a rainfall