Premier Pros

Michele S.

We were very pleased with the response time and the communication provided by technician Johnathan. We had two leaks at our rental home and both times he was out and able to handle the job. My parents home ended up having a leak from the toilet and then another in the wall. Again Johnathan to the rescue. He was great in keeping us informed on what was going on and options on the repair.

Charlotte S.

I will definitely keep Premier plumbing as my number 1 place to call for all my plumbing needs! Austin Cantu was very professional, polite and courteous and also very reasonable prices!!

Alexis F.

I have never had to wait to have my plumbing issues fixed! This company is quick, reliable, fair and affordable! I've been working with them for years and they will always be my go to! Austin has been the one in and out of my home throughout the years and my family is so comfortable with him. I highly recommend Premier Plumbing Services!

Ray C.

I would highly recommend them. My hot water heater started leaking and they came right out and told me what was wrong. Because I am retired military they offered a discount on the final price. My insurance paid for the new water heater and I paid for parts and labor. Because I had an unexpected expense they installed the water heater and allowed me to pay for it the following week. They were patient, understanding,friendly, and professional. Shout out to John and his co=worker for giving my family and myself hot water. Lol. I will give them a call the next time I have a plumbing issue.

Chelsea S.

The initial visit was free of charge & he was able to fix it right away for a great price. Least expensive of all the quotes I received and also the first to respond. He was at my house two hours after I made the initial request. Thank you!

Josh M.

I have finally found my regular plumber. After multiple visits from other plumbers that just did a band aid fix that didn't address the actual source of the problem, Austin came out and immediately started asking questions to fully understand what was going on.

I could tell he really knows his stuff and would be able to diagnose and fix the issue the right way.

The quote I received was what I think is a fair price, and I have every confidence that his work will be top notch.

Stop searching for plumbers and give these guys a call!

Desiree F.

The website for this company says, "100% satisfaction guarantee" and " We treat you like family." I guess they haven't cascaded that information down to Austin, the plumber. He was rude from the very beginning, he was meant to assess my water heater at a rental property. Turns out the water was just turned off to the unit. I needed some kind of documentation to present there was no issues found for the water heater. He said, "All I can do is write up an invoice and charge you $89 for that documentation." I told him I didn't understand what the fee was for since an invoice is usally for service done, which he didn't do anything. He got short tempered and said, "Look, I don't have to do any of this. We can go our separate ways and call it a day." I said, no I need that invoice so do what you have to do so I can have that documentation. He asked for my card number over the phone. I asked if there was a more secure way of getting him that information (website or something else) as I just didn't feel comfortable handing out my card info to a stranger over the phone whom I already wasn't having a great relationship with. He didn't like that comment, and decided to hang up on me. Very unprofessional!!! Basically, if you go with Premier Plumbing and the plumber is Austin, cancel the services before he arrives. Sorry Premier Plumbing for the bad review, but your plumbers are an extension of your type of customer service.

Kevin S.

Was not affordable. The work was good my issue was very minor and the technician was good.

I needed two copper pressure fittings, one shutoff valve, and 8 inches of pex plumbing, about $40 in parts and 15-20 mins of work accomplished in an easy to access area with no obstacles. Got quoted at $350 not including the $65 service call I paid prior to them coming ($415). After pleading with the technician he applied the $65 service call fee to the $350 quote.

I was in a bind having no running water in my house for about a week (sudden winter pandemic) so my options were limited and I needed water, so I paid hoping I could work this out further, however they are now not returning my calls....

So if your like me and you value your hard earned money be sure to shop around before settling on Premier plumbing.

Alex J.

Water in one tub was not coming out hot. Austin came out the next day. Turns out it was just a quick fix to the faucet. The diagnosis and service was free! He also checked our water heater and other fixtures. Explained in a way I can understand and was very knowledgeable and professional. Will certainly call again. Thank you!

Jorge M.

These guys are amazing. Austin came out and quoted the price and wouldn't close my file until he came out and personally inspected the work. He was a pro and very respectful.

They replaced the ancient plumbing in my 100 year old house and did an excellent job. Everyone I worked with was very nice and professional. There was a minor issue with the power being cut to the area of the house they were working on. However they went out of their way to make sure it was fixed and left everything just as when they had arrived.

Seriously, these guys were awesome. They went above and beyond and I'll definitely be using them for any future plumbing fixes.