Premier Plumbing

Fabian L.

Premier Plumbing - Tank Less system install. Mike the owner, spent time to prior to the install to walk the project and provided a very competitive rate for the install and removal of a 75 gallon
Hot Water Heater.

Very professional, arrive on time and did not waste any time in getting the installed completed. Removed all the component associated with the old hot water heater. Installed gate valves on the water lines and the gas line, ran the test for gas leaks plus cleaned up the area, took the debris with him. In addition, address an mis installed drain for our kitchen sink. Mike left to pick up supplies and completed the repair of the kitchen sink. Top shelf service!!

Jeff K.

Premier Plumbing was assigned by American Home Shield to check out an issue on the 20 year old water heater at my Reno rental. The appointment was made the next business day and Premier was on time as scheduled. The WH needed to be replaced and Premier got the job done in a very efficient manner given that it had to be approved by AHS. The communication with Premier throughout was excellent. Leona in the front office was terrific to work with.

Josh S.

DO NOT USE THIS COMPANY. I hate that I have to write this review because I've had Mike or his guys come out for at least 4 separate projects and have referred him to coworkers and friends, and up until this most recent project, I had nothing but positive things to say. That being said, I will never use Premier Plumbing again... I had them come out on a Friday to replace a shower/tub mixer valve, and the guy that came out used Sharkbites to connect the valve to the pipes. I didn't think I needed to tell a ""professional"" how to do their job, but after the slightest bit of research and calling a few other plumbers (who all laughed when I said there was sharkbites installed on a 2nd story bathroom with no access to check for leaks), I realized that this is absolutely not how it should have been installed since sharkbites will leak, just a matter of when, not if. So i scheduled another visit for the following Friday for them to come back out and do this correctly for an additional $100 on top of what I already paid. Fine, I don't care, it's worth it to get it done right. After I don't hear anything Friday, I call again asking if they are still coming out, and was told that my job didn't make the schedule and they ask if they can come out the next day instead. Fine, miscommunication happens, no biggie. The next day, after the time passes when they were supposed to come out, I call again and was told ""they can't get ahold of the technician and aren't sure if they can still make it"".... It's been 24 hours since we scheduled the appointment. There's no excuse for this to happen back to back days. If I just blindly trusted that they did the job correctly, I would have been stuck paying thousands of dollars to fix the water damage this would have caused a few years down the road.

Kiara R.

As the majority of these comments state, this company has terrible customer service, and is nearly impossible communicate with. They have missed their service window with us twice now, with no call or explanation. Both times my husband had taken time off of work to meet with them, too, which just makes it that much more disrespectful. He tried calling after the 2 hour window had lapsed and got an automated response saying to text, but as many others have said, they don't respond to those messages either. It is surprising they have been able to stay in business when things are run this way. Absolutely do NOT recommend using Premier Plumbing.

Keith L.

I called Premier Plumbing on 10/5 and Mike answered the phone. He was very nice and polite. I told Mike about the shower issue I had; it kept dripping water constantly for over 24 hours. I was very impressed that he came over and fixed it the next day. I was very impressed. The price was very reasonable. Thank you!

Kitty M.

We had a major block in our kitchen sink. They fit us in, were prompt, fixed the issue and done! Excellent experience and reasonable price! Will definitely go to them for future plumbing needs!

Linda W.

We had Kind of a urgent need and Mike took care of it very quickly and reasonably priced too.

Johnny A.

Had my water heater go out and called premier plumbing. Mike came out and was very quick to get to my house and installed a great tankless water heater. I would recommend premier to everyone I know. They did a awesome job and had hot water that same day.