Premier Plumbing

Clarissa H.

I usually love leaving great reviews, however, I have nothing good to say about this company. They have such a lack of communication. When you call the office the receptionist, Ashley, has no idea what's going on and says she has to call the technicians to find out. When told we'd receive a call back, I never get one. If you were looking for a company that has great communication and provides great work please don't waste your time with this one. Call somebody else.

""Mmhm""

Socheviny P.

It was a couple of days after my dad had passed and they came in quickly to resolve my plumbing issues and made recommendations. The customer service who answered my call was polite and professional. Would recommend them for future references to family and friends!

Diana B.

Everything is great but I am not sure if $867 is going rate to install kitchen sink. I supplied replacement sink and faucet

Cathy L.

I have only been in my new home since October and I still have a warranty on everything so after three other people tried to figure out why I had no hot water even though my tankless hot water system was working just fine Terry from Premier Plumbing came to the rescue and it was such a simple fix. It turns out the valve to let hot or cold water come out of the shower was installed backwards! I can finally take a nice relaxing shower thanks to Terry.
I would recommend Premier Plumbing to anyone with their plumbing issues.
They are quick to respond, friendly and good at what they do.

Angie T.

Had a water leak under the cement in a garage of a rental house. Premier Plumbing came out the same day I called. From the initial phone call with Abby to the technician Jim we had a great experience. Very pleased with their professionalism and they will be the first call I make for all future plumbing needs.

Kou V.

Bad place to call, I am living with no hot water since Sunday. Call the the number on the water heater and they said it's a recall, send me some numbers to make an appointment. I called premier plumbing and they said the only time that is open is Friday. Today they called and said their guy called out and need re-schedule for some other time. Like for real! I am living without hot water in this cold weather. This company wants to charge me overtime to get someone out here to fix. I called out today at work just to be home are you guys going paid me my 8 hours? I called CK Purcell Plumbing, they said they will be out here in 2-3 hours to get it fixed. If anyone need a fast and quick fixed call CK Purcell Plumbing!

Dena B.

Hands down the best service with so much knowledge. I will only use this company !!
Don't waste your time calling any other company!

Rudy D.

Found a gas leak on a riser in my backyard installed by another contractor. Turned to Yelp looking for highly rated plumbers. Found that the top rated plumbers couldn't be out until next week or later. In fact, received a text from Clovis Plumbing referring me to this company. Called them and was able to get service the next day. Robert arrived a few minutes before the scheduled appointment time, discovered and repaired the leak within 10 minutes by tightening the ""hand tightened"" nut installed by others! Not sure about the pricing as I have never required the service of a plumber, but was charged $170. Robert was very professional and appreciate getting this issue resolved.

Janet S.

Great service, & prompt! Got the job done quickly! Pretty average prices. Not on the low side or too pricey.

Marina L.

Grant it there was a miscommunication between the mobile home park management and this company regarding who would be responsible for this charge, (The mobile home management determined I was responsible ) The manager of the mobile home park gave me the business phone number and I attempted to call multiple times to get a price quote. (For repairing the shut off valve on the main water line going into the home). 3 attempts and no answer and no machine to leave a message.
Fast forward to the day of the service, I had to be at work so I asked a friend to stay over to oversee the project. When the plumber arrived my friend asked him for the quote and was told he had to go through the park management. The plumber then attempted to freeze the line however the proper equipment was not on the truck and the technician could not get the equipment he had to work, so after a few attempts he stated he could not do the job. Finally the park maintenance person decided to turn off the water to the park and the technician then took 8 minutes to change the part and check for leaking. (I still had no idea how much this would cost). When my friend asked for the broken part the technician would not give it to him. When my friend asked why he could not give him the part if I was paying for it, he said he could not.
I notified the park manager that I still had no idea how much this job cost and I had the park manager call the business. She was told that the invoice was ""being prepared"" and that it would be prepared the evening the job was completed. The manager asked whoever she spoke to, to please call me because I was not provided with a quote prior to the job being done and still had no idea of the cost.
Two days later and I still did not have any idea how much this repair cost. This created so much stress because a job had been done while I had no idea if it was costing me $100 or $1000.
Finally this morning I was able to speak to someone and received an invoice for $375 for this ten minute job. When I balked at the price, I was assured this was a great deal because I had received a ""managers special pricing"" I was also told that this job was not paid by the hour but was ""by the job"" so my other confusion is that if this is ""by the job"" why would it take over 2 days to write up an invoice? More than this however my disappointment is in the lack of communication when I attempted to call several times before the job was started. If I had this quote believe me I would not have used this company.
My two stars were actually for the plumber because he did a great job and quickly took care of and repaired the small issue once the water was turned off by the park maintenance person.