Premier Plumbing

Kou V.

Bad place to call, I am living with no hot water since Sunday. Call the the number on the water heater and they said it's a recall, send me some numbers to make an appointment. I called premier plumbing and they said the only time that is open is Friday. Today they called and said their guy called out and need re-schedule for some other time. Like for real! I am living without hot water in this cold weather. This company wants to charge me overtime to get someone out here to fix. I called out today at work just to be home are you guys going paid me my 8 hours? I called CK Purcell Plumbing, they said they will be out here in 2-3 hours to get it fixed. If anyone need a fast and quick fixed call CK Purcell Plumbing!

Dena B.

Hands down the best service with so much knowledge. I will only use this company !!
Don't waste your time calling any other company!

Rudy D.

Found a gas leak on a riser in my backyard installed by another contractor. Turned to Yelp looking for highly rated plumbers. Found that the top rated plumbers couldn't be out until next week or later. In fact, received a text from Clovis Plumbing referring me to this company. Called them and was able to get service the next day. Robert arrived a few minutes before the scheduled appointment time, discovered and repaired the leak within 10 minutes by tightening the ""hand tightened"" nut installed by others! Not sure about the pricing as I have never required the service of a plumber, but was charged $170. Robert was very professional and appreciate getting this issue resolved.

Janet S.

Great service, & prompt! Got the job done quickly! Pretty average prices. Not on the low side or too pricey.

Marina L.

Grant it there was a miscommunication between the mobile home park management and this company regarding who would be responsible for this charge, (The mobile home management determined I was responsible ) The manager of the mobile home park gave me the business phone number and I attempted to call multiple times to get a price quote. (For repairing the shut off valve on the main water line going into the home). 3 attempts and no answer and no machine to leave a message.
Fast forward to the day of the service, I had to be at work so I asked a friend to stay over to oversee the project. When the plumber arrived my friend asked him for the quote and was told he had to go through the park management. The plumber then attempted to freeze the line however the proper equipment was not on the truck and the technician could not get the equipment he had to work, so after a few attempts he stated he could not do the job. Finally the park maintenance person decided to turn off the water to the park and the technician then took 8 minutes to change the part and check for leaking. (I still had no idea how much this would cost). When my friend asked for the broken part the technician would not give it to him. When my friend asked why he could not give him the part if I was paying for it, he said he could not.
I notified the park manager that I still had no idea how much this job cost and I had the park manager call the business. She was told that the invoice was ""being prepared"" and that it would be prepared the evening the job was completed. The manager asked whoever she spoke to, to please call me because I was not provided with a quote prior to the job being done and still had no idea of the cost.
Two days later and I still did not have any idea how much this repair cost. This created so much stress because a job had been done while I had no idea if it was costing me $100 or $1000.
Finally this morning I was able to speak to someone and received an invoice for $375 for this ten minute job. When I balked at the price, I was assured this was a great deal because I had received a ""managers special pricing"" I was also told that this job was not paid by the hour but was ""by the job"" so my other confusion is that if this is ""by the job"" why would it take over 2 days to write up an invoice? More than this however my disappointment is in the lack of communication when I attempted to call several times before the job was started. If I had this quote believe me I would not have used this company.
My two stars were actually for the plumber because he did a great job and quickly took care of and repaired the small issue once the water was turned off by the park maintenance person.

Joyce L.

TJ came to my home today to service my tankless water heater. He was very courteous, knowledgeable and answered all my questions. When he took the cover off the water heater, he explained how the system worked and what to do if I had a leak. He also told me about the settings and showed me how to change them. I highly recommend this company and will definitely use them for my yearly maintenance.

Joya C.

We had our tankless water heater serviced for the first time. I was nervous as it had been a few years and the tankless should be serviced yearly. Everything done to it was explained in detail; additional information given about how the system should be working; and temperature settings for most effective use of the system. Very very knowledgeable and took the time to explain all questions and the process of how the servicing should go. I would recommend this company and will use them for my yearly service from now on!

Kelly H.

Wesley Harris, from Premier Plumbing, came out to fix a toilet and tub in a rental unit for me today. He couldn't have been nicer or more efficient! I cannot say enough about how professional and kind he is. If you're reading this review online.... look no further for an all star plumbing service! I would give Wesley ten stars if I could! Job is fixed and functioning perfectly! Way to go Wesley and Premier Plumbing!

Rich H.

We have water! No water for 24 hours. Premier sent out a man named Robert first thing this morning. He got the cartridge shell out. Put in the new one. Turned water back on. Paid and out the door! In an hour. Very reasonable $. We are happy !
Thank you for helping us Robert.

Elayne M.

We received excellent customer service from the office and Technicians. Due to the late hour on Friday we had to wait over the weekend to have our Rinnai Hot Water Heater replaced. On Monday Wesley came out an promptly replaced the unit. We are thrilled to have hot water again! As a bonus it is hotter and works better than the original which was less than 2 years old. Thank you Wesley. We definitely recommend Premier Plumbing!