Premier Plumbing

Kathryn P.

Every time I have a plumbing issue, I call Premier Plumbing. They never disappoint. The plumbing staff is knowledgeable and efficient.....very professional and polite. Wes Harris arrived early and walked through every issue I needed fixed. He was thorough and diligent. He reviewed his work with me and explained the charges on the invoice. It was a great experience. I trust Premier Plumbing.

Kiko M.

1st they came onto the property w/ booties and protected our brand new installed wood floors. Big brownie points! TJ came out and estimated the project and gave me a quote in a ""TIMELY"" fashion. Other contractors took weeks and some didn't even end up quoting such a small job but TJ had stellar follow through. Brandon knocked out the job, and even put in extra work to make sure the job was 100% thank you Primer Plumbing.

Ashley L.

I called premier plumbing to check some leaks that were reported on a previous plumbing inspection. They did a GREAT job. The plumber checked all of the leaks. He also pointed out other issues I wasn't even aware of. Very knowledgeable and very honest. If I have any plumbing issues in the future, I will definitely call Premier Plumbing.

Alexis S.

I was referred to Premier Plumbing by Clovis Plumbing for one of my water heaters that hasn't worked in months and is about 15 years old. Clovis Plumbing told me to request Martin who was a gem. He had an guess immediately about what was wrong and said the tank is a good one so it'd be wise to try to fix it rather than replace. The part was about $165 and the labor was somewhere around $235. Worth it. He even cleaned the closet that the water heater is in and explained everything. So thankful I finally called someone and they referred me here AND told me to request Martin.

Tina B.

I could not ask for a better company. They are always available to help whatever the problem. They are prompt, courteous, pleasant and handle whatever issue you may have in a timely manner. I have used this company for years and would never go anywhere else. The owner is simply the best you can find in this field. They have always gotten 5 stars from me. It's good to know there is a Plumbing Company you can trust. Thank you, thank you, thank you!!!

Loretta P.

This is a rental home. Plumber, DaJon, called once he was done and said the sewer line was cleared. We questioned if he ran into tree roots and asked how far he ran the snake, but he didn't want to tell us how long his snake was, which we found odd. We have had problems with roots at this house in the past, and when he told is he didn't find any roots we were concerned. Less than 36 hours later the toilet was plugged again. We notified Premier and were told too bad. You have to pay again. The line was never cleared properly the first time, so we called another plumber and fired Premier. They were unprofessional and rude on the phone.

Ashley A.

We were looking for a plumber to change our bath tub faucet and was recommended to this company by several people. The company was able to squeeze us into their schedule last minute and the job was done thoroughly and in a timely manner. The plumber who happened to also be the owner was kind, knowledgeable and did a great job! Thank you so much!!!

Ken P.

I called and scheduled to have my shower control valve checked out, and was told it probably needed a new cartridge. Later the plumber replaced the cartridge and was friendly and knowledgeable. Unfortunately he failed to check his work. The next day I found while using the shower that the cold/hot water were now backward and the valve when closed was now crooked. Although the problem was fixed, I feel that since it only took 15 minutes to complete the repair and they charged $303.00, the work should have been checked.

Mary K.

The plumber only came out for a few minutes and charged me for a service fee of $69 for nothing being done! No other plumber I've used previously charged me for not fixing anything. Not very happy about paying for no service being done.

Mark D.

Well I had to use a plumber at my home for a pressure relief valve that was going bad. I called Premier last week and set up an appointment for them to come out here today. The young man that came out his name was Dazhun and he was a nice young man who was very professional and friendly took care of the business and represented the company quite well. The problem I had was after everything was done I found out that I was going to owe Premier Plumbing about $360 to take care of my problem today. When I explain to Premier Plumbing that I was going to pay with a credit card the young man explained to me that the company charges a convenience fee for using a credit card. This is the most ludicrous thing I have ever heard as we are in the year 2018 and people use credit cards for everything. I haven't had other plumbers like Donald p dick and Van Gogh and a few others do work over the years and I have never been charged a fee to use a credit card. After paying them what I felt was a very good amount of money to them for 1 hours worth of work I was pissed off at they were going to charge me more money just to use my credit card. I spoke to the young woman who the plumber called at the office her name is Cindy and she proceeded to speak to me at the sound level of a jet airplane explaining to me that they had every right in the world to charge me a convenience fee. I explain to this young woman that I own the company for over 21 years and that you cannot charge people for using a credit card. You can give people a cash discount if they use cash but you cannot charge them by law more money to use a credit card. After I proceeded to yell at the woman louder than she was yelling at me and I must explain she wasn't yelling at me not she was yelling at me explain to me their policy not yelling at me calling me a jerk or anything but just explain to me that they were going to charge. After complaining a great deal about the situation and telling you a woman that it was not legal to do this and I didn't care who told her it was because it wasn't and that I would make a complaint to the Better Business Bureau and make bad online reviews about them if I felt they were taking advantage of me she only then told me that they would not charge me the convenience fee. If you ever use this company make sure that you ask up front if they're going to charge you for using a credit card and now that I look at my receipt from the company it does not actually have any detailed markings of what they charge me for so she could have just charged me to see and not told me very upset