Preferred Plumbing & Drain

Berryhill 3.

Steven was professional and I received quick service. I was quoted $750 for a leak coming from my shower. So far I don't have any issues or concerns about this company

Lisa C.

Last week we had a very bad leek under our house that we could not get Jordan plumbing to fix because they where afraid of the bugs and flies. So I called out Preferred plumbing and they sent out Robert who did a great job and had it fixed in about 4 hrs. He also found that it was a water line not a sewer line as Jordan's claimed. I would use them again.

Sonia L.

I have used Preferred Plumbing for 3 years - When I transferred from Reno Nevada to Turlock CA. At first glance I wasn't impressed as they arrived in personal trucks, and no uniforms. However, after dealing with DeHart, Mainline and 1 other company, Preferred Plumbing was far out the BEST company. As you know that old saying ""Don't Judge a Book By It's Cover"" is VERY TRUE. I have used this Preferred Plumbing ever since on personal and business. Never ONE TIME have I had to call them back out on a job they've completed. Yes they are a little higher than Most.. But again, Mom always said you get what you pay for... And with Preferred Plumbing You get more than that.. YOU GET Quality Work and Peace of Mind.
I have had the privilege to work with most of their plumbers and every one of them are HONEST and RESPECTFUL.

Silva K.

Carl came out to fix our toilet tank that wouldn't stop running. He was fast, efficient and even installed a double flush system to help us save water. They were quick to send someone out and the price was fair, cheaper than what I expected. Great service and would definitely recommend them to friends and family!

Claudia M.

Even though we didn't have any work performed, I'm giving a five stars because Zach did a great job explaining to us our situation and giving us an honest quote for the work we needed done. We will definitely be calling Zach again for any future plumbing problems.

Marc M.

Arrived the first time, evaluated the job, and said that due to the holiday (he came out on New Year's to give an estimate) - they couldn't get a hold of parts. That was understandable, and he said they could come back the following week. I called dispatch the day before the followup visit, and dispatch confirmed the appointment for the next morning, but after the appointment time passed I called and they said that due to a computer glitch, no one was scheduled to perform the service. Despite promises throughout the day that they would get to us, they never did. Waited around all day. 7 hours later, I called to cancel. Wasted day.

Jill A.

BECAUSE OF COLIN AND PREFERRED PLUMBING I can be thankful this Thanksgiving! Had an emergency and Daniele helped me on the phone with such friendliness and got Colin out within 30 min and problem fixed. Price was great and now we can enjoy holiday. Super friendly, fast, efficient and priced right. Colin should wear a cape ... he was our super hero

Sherrill K.

Joe was a blessing and he worked hard at resolving our water line problem. We had a pond in front of our house and we called Preferred Plumbers and Joe came out within the hour. It was late in the day, so he was thorough at explaining the pros and cons. He gave us a quote and was honest at how much time it would take to repair the problem. Either way, we had to get the water leak fixed, so he assured us that he would be back 8 am sharp the next morning to repair the leak. That he was and he did a fabulous job at digging down deep to make sure all the water pipes were repaired and working properly. He worked very hard at making sure the pipes were functioning properly inside and out. He even dug a hole approximately 3 feet deep and cleaned up after himself. Wow, I was impressed how quickly he completed the job. His professionalism and thoroughness were impeccable. We were very pleased with JOES work. His sense of humor and kindness made all the difference in a very stressful situation. Thank you Joe for a job well done.

Kirby W.

I was quoted 175.00 to clear my sewer line. When the technician arrived the first thing he said was that it was going to be 240.00 Right off the bat. This was on a Sunday and it was an emergency. I said I had been quoted 175.00 and he responded that they must have given me ""the commercial rate"". I ended up paying 240.00.
When the tech saw the problem he got sort of squeamish and disgusted with it and said ""usually when they're this bad we just call a restoration company"" and that ""I'm not even sure I want to do it "". which is ridiculous on the face of it. Get out of the business if you have a problem with stinky water. It was a backed up sewer. They are never pretty. He was not able to locate the blockage and another company had to handle it. So, I was not at all happy. I think I basically I was a victim of a bait and switch.

Daniel F.

Offered a high high estimate. When we said we would look for another plumber the boss called and offered another estimate half of the first. They sent someone who was NOT a plumber who needed 3 hours to unclog one drain. He said it was fixed. The sink still gurgled. 6 weeks later the sink backed up again. I called and expected them to do the right thing and do it right. First I was told someone would call me within 2 hours. I waited over a week. I called again.They offered a fix at another $300 and refused to take responsibility for a job not done properly.. Look elsewhere!
Only money matters to this company. Awful customer service, very unprofessional.