Preferred Home Services

Tee W.

Since posting this review a very nice man reached out to me about my concerns and has since taken care of my issue. I had no problem with the company itself. Every one I have spoken to are extremely nice.

Richard B.

We had Chris Davis come out shortly after we moved in to the home for an AC inspection and adding a few upgrades to our unit. We had been getting an error that turned out to be due to wiring in the attic not being set and capped properly. He spent quite a bit of time in our attic fixing all the wires instead of just the one causing the lose connection and subsequent error. 1 year later and everything is running smoothly. We've had no issues since their visit. We are very appreciative of his professionalism, quality work, and the company. Their employees made the process easy.

Mickie F.

We had called a different plumbing company for a leak from our water heater. Over the phone I was told it would either be a valve ($375) or we needed a new water heater ($1,950). When the plumber arrived no diagnostics were performed and the valve was replaced. The water heater still leaked. I called the company and was told I needed a new water heater. They would give me 10% off the $1,950 quoted. Thankfully I called Preferred Home Services! Diagnostics were done. They found our water pressure was extremely high. They replaced the expansion tank and the PRV at the street. No leaks! If I had gone with the previous company I would have still needed the expansion tank and PRV replaced on top of a new water heater. I recommend them and would use again. I'm confident if something fails, they would stand behind their work.

Bobbi B.

It was 98° in my house!! I highly recommend Shawn Tomkins, service, repair gentleman. Extremely polite, very courteous & extremely thorough, We had a different service guy from this company come out on 7/3 & he was in and out of my house within 45 minutes. He got our AC to finally blow cold air. Less than 24 hours later the AC was reading 98° again! We called Preferred, Home, Services, and they sent out service representative, Shawn Tomkins. He came out on Fourth of July, he took his time & was here from 10 AM-1:45 PM. He was extremely thorough & found issues that the other servicemen did not. Highly recommend asking for Shawn Tomkins!!

Marie R.

I called for pipe leak repair. The leak was in the pipe connected to the outside hose bib. I call for a technician to come out. The office personel were very friendly and professional. They had a technician out within an hour of calling. When the tech arrived he looked at the hose bib, did not touch anything, he did not go under my house to even determine where the leak was coming from. He gave me 3 quotes. 1.Replace the hose bib and pipe, disconnect and have no hose bib at all or disconnect and install another one in a different location. He gave me a price range of $363-$691 depending which option I choose. Thankfully, I called a different company they came out went under my house located the leak and quoted me $175 to repair the pipe and replace the hose bib.

John N.

We want to thank Johnny for his fast and efficient help today with the installation of a new faucet! And EJ for his honest Opinion on the AC situation. We have an usable room and he confirmed that for us as well provided some options. We greatly appreciate Preferred and their quick response today. We would highly recommend and will call upon you again! Thank you!

Shelbie D.

We had them come out and give a quote along with other local HVAC providers. The salesman seemed knowledgeable, explained the offer in detail but just pushy on getting the job. After we got all 8 quotes we decided to go with a small family owned, reputable and knowledgeable HVAC company. Always get multiple quotes and don't be pressured by """"this offer is only valid for a few days""""! We learned a lot from the people that came to quote and easily choose the Right climate company for our home!

Russ B.

Service and professionalism was great The technician was very helpful we didn't get the discount rate $58 was told that needed to add additional charge which costed $260.00 wasn't prepared to pay that amount we had to adjust our other bills to make the payment. We needed our AC unit repaired before spring just had purchased hour until in 2020 and replaced the inside wall unit that adjusts by cellphone . But it was repaired and we are prepared for any weather situation. How can I make you smile

J D.

Needed to replace and old child height toilet, not working very well. So, best option was a new replacement. I like to take care of most things myself, if I feel I'll do the job, like it needs to be done, done toilet installs before, it sometimes can go so very wrong once you get under it. So, I called Preferred, they send Johnny Galivan very well mannered and knowledgeable, Tech. He gave me all options, from just a fix to two or three replacement, ideals. Came need day and did the install, was fast, works great, great clean up, and he even did a few small things that needed to be done in two other bathrooms, for no charge, yea I know, right....just shows he's a fare Tech. Ask for Johnny...you won't be sorry, promise.

Andrew E.

Zero. This is a 2nd/3rd party referral service. Septic backed up and needed pump out on a Saturday. Specifically asked if this was a referral service and was told no. Technician arrives and tells me the tank needs to be pumped. No duh! Gives an estimate for a $1000 and some other company they give the referral to will be in touch on Monday. Complete rip off charged me $60 and did absolutely nothing!!!