Precision Tech Home Services

Debra N.

Trustworthy professional honest hard working company....very reliable reasonable....we've used different departments' services and no disappointments....we highly recommend....from the initial call to end of job we can't say a negative word...special kudos to Jason,Joe,Mario and Anthony .... Thanks

Dee H.

I've used Precision Tech since 2014.
They installed a new dual-zone central air conditioning system and replaced our boiler and hot water heater. We also used them for all of our general electrical and plumbing needs. For years, they WERE reliable, professional and efficient.

And then two years ago, everything changed
-in 2020, they sent a plumber who didn't know how to fix a dripping kitchen sink
-in 2021, they sent a technician to service the air conditioning system- he brought the 4"" filter for the basement but didn't have the right filter for the attic and told me that I had to order it (but gave me the wrong size to order, so I had to order yet another filter)
-in 2022, they changed their service contract from monthly to up-front for a year. It took dozens of emails to get details on the new plan (which I ultimately only got by looking online)
-in 2022, when the technician arrived to service the air conditioners, he had a monthly filter for the attic (previously three-month filters were provided) and did not have the 4"" filter for the basement and claimed that 4"" filters had never been included (they had been for every year)

Now, I'm stuck in an annual contract with abysmal service levels.
DO NOT USE THIS COMPANY-THEY'RE A BUNCH OF CROOKS!

Maria M.

We had gotten numerous estimates from several well known companies in our area. However, Jason the salesman for Precision Tech was so pleasant & knowledgable about the units we decided to make the purchase through them.

We had Precision Tech install our new central AC in June 2021. There had been a minor issue with us getting a new pan for the attic unit but installer made a call & they immediately brought a new pan over.

The install took a day & we were up & running asap. However there was a minor problem with the new Ecobee thermostat but the next day Joe came over, he was so knowledgeable & set it up and we were great the entire summer.

Andy P.

I had a problem with a tankless water heater which was installed in 2019 by another incompetent HVAC company, thus I asked the manufacturer (Rheem) to recommend a local company and they gave me Precision Tech. They came out to take a look and after speaking with Rheem it was deemed that the original installation was incomplete and some fixes had to be performed prior to performing any troubleshooting of the error. This involved replacing the venting pipes which went out the roof. I was told by the Precision tech that it would take 2 techs a complete day (8am till 5) to complete and that the cost would be $2200. Having my back against the wall and though I felt the cost was excessive, I agreed.
I also had to order my own parts - another $400 worth.
The parts arrived and they came out to install and complete the job.
Contrary to what I was told in the estimate of work, the techs arrived after 9am, completed the venting work by 10:30, then did some piping work till noon, then they stated that they needed some minor parts and needed to go to Home Depot to acquire them and to take a lunch break. They returned an hour later, installed the parts, and called Rheem again to troubleshoot the original error code.
The call with Rheem took approx. 10 minutes and it was determined that an inexpensive $20 part (ignitor coil) needed to be replaced. I ordered the part and discussed with one of the techs a possible return time to install the part. It was now 2pm. He told me that the return trip would cost an additional $200. Angry at hearing this I told him that I would speak to his office about it and the techs left.
I soon received a notice on my phone that the $2200 charge to my credit card had been applied.
Furious, I called the office and spoke to Mark, explained my being upset by being charged for what was to be a full day's work when in fact it was just a couple of hours, and that my water heater was still not functioning and that I was told that it would require additional $200 to repair.
I told him that since the job was not complete and since the techs worked only a fraction of what was estimated, that I expected the job to be completed at no additional cost and that I even deserved a credit due to the fact the job was miss-estimated to begin with.
He disagreed and dismissed my claims and I hung up disappointed and upset and knowing that I'd have to find another company to complete the repair.
I them called Rheem to ask for another company and the customer service rep told me that the ignitor coil which needed to be replaced could be done by anyone with a screwdriver and 1 minute of time.
I was told that if Precision Tech had any knowledge of the water heater, they would of informed me to also order the ignitor coil along with my original vent parts order thus saving me 2 more days of being without hot water.
I ended up taking the Rheem reps advice and installed the part myself and in 2 minutes time.
In conclusion, Precision Tech took my $2200 for 3 hours of actual work which should of not had cost more than $500, did not complete the work, and wasted time which left me without a water heater for several days.
They do not have your best interest in mind and only care to bang out homeowners in desperate situations.
They are also incompetent and rip-offs. Stay away.

Ray A.

I'll start this review by noting that I contacted these guys to let them know that I will put this information out so no one else would have to deal with what I've experienced.. Waited ,hoping that maybe they might contact me before I do, but apparently they don""t think it's their problem
Anymore.

In Oct 2018 I had these guys install a complete system ,Ac/ furnace. no issues with the furnace.
The following year one of their experts came to start it up. I will use the word experts since they claim they are, worked fine about a month and half, then I started noticing its not cooling as should. I contacted them, they sent another expert and he pressure checked it said it was low on gas, Which means a leak was possible..So instead of finding the leak and then recharge, his fix was to put in a stop leak. We ran it rest of summer. In 2020 the another tech came to do the startup. Again he found it undercharged. I'm not going to question this guys ability since he made a sincere effort to fix the issue, and he seem to be knowledgeable. He added gas and said he can t do anything about finding the leak then and he will have to come back. He came back I believe couple weeks later, put nitro and fixed 2 leaks by the filter. The original warrenty still covered that repair, but for some reason my mom signed for an extra 2 yr. Don t know why, I told her if it still has issues ,they responsible to fix. It is less than 2 yrs old. She paid an additional $155, We completed 2020 assuming it was fixed. May of this year the other expert came to start up.. He said everything is good, all the pressure is good. little over a month after we started to use it more since it was getting hotter, I noticed the house was not getting cold and it wasn t cycling on/off. The temp out of the vent was 62 and this was after running for 45 mins. I know for a fact that when it is working as should I would get 55,56 degrees out of the supply vent in less than 25 mins on an 85 degree day depending on humidity. I use an accurate digital temp probe which is what is recommended. Everytime I checked the liquid line temp when compared to outside temp, it was not even on the lowest # allowed, which is 5 to 10 . I suspected its low on gas. I sent a message explaining everything noting that my ac seem to still have the same leaking issue . I know this because after waiting and not getting any response, I had no other choice but to add some gas so that it can run more efficient and give me some comfort. I immediately saw a big difference and that confirmed it was low on gas. Waited almost a week, no response. Finally another expert called to say the person I sent the message to.no longer work there. But somehow the message finally surfaced. He told me all the #'s the other expert who did the startup showed were right. No charge needed. So if it was all was good how come I had to add gas to get it to work as should. To add to this, recently my mother mentioned to me something else which I wish she should at that time. She noticed through the basement window that this expert was releasing gas out of the unit., don't know why. She ran outside to see what was going on. By then he had stopped. So apparently he released too much , and instead of recharging he chose not to, he didn't want us to see him doing that because it would seem that there is still a leak. I'm sure he will have some excuse to explain this.Then he finally agreed to send someone to see if there might be a leak. He actually said I have to pay them for doing that. After I questioned as to why, I noted the leak issue is not new. Its been there since the beginning. Anyhow I had to wait another week before the other expert showed. When he showed up , he had more of an attitude. Thats another reason I decided to do this. The truth is, he only came to show his face. He said he was only told to check the head pressure. I guess that was the plan. They knew since I added charge it would most likely show ok. Then wouldn't be a need to do anything else since I wasn t planning to pay. Just to give you how well trained he was, he's checking the line temp with the sun beaming down on it. They recommend to shade the line to get an accurate reading. Then he tells me I should've not added gas until they come. So I'm supposed to run the unit as inefficient as it was and wait 2 weeks for them. They dont pay my electric bill. This thing was running non stop because the air isn't cold enough. I had to put small fans by the vents to push the cool ,not cold air up just so the thing could cycle off. I invested in a new unit to save and get comfort. And I'm not supposed to be upset.

I'll save all the poor workmanship examples for the next phase. I have the time and finance to take this further. Stay tuned.

Terry T.

There isn't enough words I can offer to express how terrific this company was in the face of an impending storm..My A/C in both upstairs and downstairs had issues...they came earlier than expected, repaired my units and I was more than pleased with the service they provided.

Shout out to Kim and to Joe! They handled the situation and my craziness at not having any a/c as a tropical storm was approaching the heat and humidity was unbearable.

Joe explained everything as he fixed it so if something similar happens, I can troubleshoot it! Thanks to both of them....they ROCK!!!

Iryna C.

One start!!!! You guys should better get control of your drivers.Was on a Parkway today and one of your drivers was speeding like crazy,got off at the same exist as me,in Bayville...On a traffic light where was only one lane,and he should been only fourth,I guess it was beyond him to wait,he proceeded on a shoulder over the line passing on a right and speeding off again.Terrible,wish I took pic of license plate to report an as*hole for careless driving!!!

Heather V.

They went above and beyond to help us with our attic fan cover having blown off. We needed to cover the hole ASAP and they did it!!! They coordinated with the roofer and had it fixed within 24 hours. They were helpful, kind and a pleasure to do business with:). They are now my new electrician, plumber and whatever other services they provide.

Jody G.

I had a wonderful experience with the installation of a new furnace and air conditioning unit. Two other companies provided me quotes and Jason from Precision Tech gave me the best value for my money. He was very professional, knowledgeable, and meticulous while writing up my job order. I felt very confident in giving my business to them.
The Installation went smooth, the techs who came were respectful of Covid, and did a clean, efficient job.
I am a very pleased customer and highly recommend them.

Rose M.

After happily using this company for 10 years at my primary residence, I hired them for an intricate job at my mom's new condo. I spoke with an electrical sales expert and obtained a prior quote. Expected 2 men for part/full day.
On day of work, one guy showed up without a mask but with booties. I asked for the mask, he showed me he was carrying a bandana (but never put it on) and entered asking""what do we have goin' on?"".. His work order showed ""changing a few outlets and switches"". I called the office to speak to the man who quoted the job, who was unavailable.
Wasted a day for nothing.
Will NEVER call them again.