Precision Sewers

Ryan L.

Before we closed on our house the previous owners had Patrick upgrade the sewer lateral which was supposed to be backed by a 10 year warranty. Eight years later it started leaking through cracks in foundation into our basement. Immediately Patrick warned that he would charge us for anything unrelated to the work he had done several years ago if he started digging and found new problems. I repeatedly asked for a quote to understand what he would charge so I could compare with other recommended plumbers before letting him do more work. Luckily he never gave me an estimate and I got tired of hassling him while sewer water continued to leak into our home. I had to hire someone else to fix it and they found small and poorly installed couplers that are no longer allowed at the sewer connection. Patrick refused to compensate me for the cost of the repair.

DreamtUp S.

Bought a house that had an estimate from PS for sewer lateral replacement. They got it done no problem and I believe have a 10 year warranty on it

Frank J.

Patrick is a solid and honest plumber. If you want four seasons warm face towel crystals on your chakras then go find a sycophant to massage your ego and be willing to pay for it. He's not that. He's a plumber.

He and his crew showed up, banged out a really complicated job at a very reasonable rate and did it on time. His crew is ""jolly"" as one other reviewer put it. They sang and joked the whole time. It was fun having them around. They also are some of the hardest working dudes I've ever seen and I was a roofer back in the day.

I appreciate the direct and minimal communication because I'm worn out with emails, updates, etc....blah blah blah you get from corporate hell. He said yes, they showed up and did the job. I gave him a check, we shook hands and that was it. Thank you Patrick.

Mark A.

I know some clients have complained about the owner's interpersonal skills. I went into the agreement with a clear understanding of the scope of work and what it would cost. His bid was competitive, sensible, and felt fair. Patrick and his crew were on time, got the job done at budget, and arranged for the EBMUD inspection the same day, which greatly reduced my waiting time for receiving my PSL deposit. I had no problem with his firm, and would happily hire him again.

Liz F.

Patrick disconnected my sewer line, then called to say he was going to charge me another $900. I understand that it took his workers longer than expected remove the concrete to get to the sewer and I would have been flexible about paying for extra labor. But, it was super swarmy and dishonest to wait till the sewer was disconnected to raise the price. I pushed back and he threatened to tell his guys to pack up and leave. He was rude, aggressive and belittling. We settled on a slightly less outrageous amount.
He continued the job, and disconnected the exterior drainage pipes from the sewer, which I believe is city policy. Then he simply left drainage pipes disconnected and with no outlet so they would back up and seep into my garage. Ha, ha, Patrick. I get it. Joke's on me.

Sam L.

We recently purchased a home in Oakland and we needed to replace our sewer lateral given the age of the house. Our agent recommended that we reach out to Precision Sewers, who provided a very reasonable estimate. Patrick and his team completed the job earlier than expected and the test passed without issue. Further, they did this during a rainy season on a busy street. So if you're a new homeowner, it's worth giving precision sewer a call.

Proton N.

Patrick helped me to replace a private sewer lateral at my rental property a few years ago. It was job well done. This time, I need it done in my own house. He provided a very reasonable price. The other quote I got was twice as expensive. His crew came, finished the job and arranged for inspection on the same day. It was job well done again. Patrick knows his stuff. I am a happy customer once again. For PSL replacement, I won't go to anybody else.

I saw some review complaining job not completed on time. I just want to say, things are not always in contractor's control. If the inspector does not show up as promised, not much a contractor can do. If the concrete does not cure as expected due to wet weather, the orange cone has to be left for a longer time or people will step all over the wet concrete. Always build in some time buffer for surprises in life. Both homeowner and contractor will be happier that way.

M C.

We had a bad experience working with Patrick, he tested our sewer lateral then didn't follow up with an estimate for replacement when it didn't pass. We had a misunderstanding about the billing for the testing and he sent us an email months after the fact to collect money. We missed the email and a few days after it was sent he shows up at our house unannounced on a Saturday morning. He was angrily trying to collect his money and it was alarming and hostile. There had been a simple misunderstanding that we were quite willing to fix, things did not need to be so unpleasant. Patrick's approach to the problem was intense and inappropriate, bordering on scary. Add that to the flaky service and disorganized books...

jason l.

With a recommendation from our neighbors, we called Patrick at Precision Sewers for a sewer lateral job. We had a couple other places come out for an estimate, but they were all spooked because it was an apparently difficult job...old pipe underneath the entirety of our manicured landscaping back to the junction. He assessed the situation, smiled and said he understood why the other companies walked away, but gave us a very reasonable estimate for a trenchless pipe replacement. He was in no rush to explain the whole situation with me...how they worked, why EBMUD requires the certificate, etc...We were under some time constraints with EBMUD, and he did everything he could to get us in asap. I went on a 5 day work trip and by the time I got back, the work was done and we had a certificate for the lateral job. They apparently dug a few huge holes and broke up concrete to get to the pipe, but by the time I got home it looked like nothing had been done...amazing. Friendly workers, great communication, excellent work, highly recommended.

a g.

This guy deserves 0 stars. Terrible customer service. I'd rather pay twice as much to anyone else than to deal with someone who can't even speak to you with any decency. Sounds like you roll the dice when you call ""Patrick"" maybe you get level-headed Patrick or evil Patrick. Good riddance.