Precision Sewers

Proton N.

Patrick helped me to replace a private sewer lateral at my rental property a few years ago. It was job well done. This time, I need it done in my own house. He provided a very reasonable price. The other quote I got was twice as expensive. His crew came, finished the job and arranged for inspection on the same day. It was job well done again. Patrick knows his stuff. I am a happy customer once again. For PSL replacement, I won't go to anybody else.

I saw some review complaining job not completed on time. I just want to say, things are not always in contractor's control. If the inspector does not show up as promised, not much a contractor can do. If the concrete does not cure as expected due to wet weather, the orange cone has to be left for a longer time or people will step all over the wet concrete. Always build in some time buffer for surprises in life. Both homeowner and contractor will be happier that way.

M C.

We had a bad experience working with Patrick, he tested our sewer lateral then didn't follow up with an estimate for replacement when it didn't pass. We had a misunderstanding about the billing for the testing and he sent us an email months after the fact to collect money. We missed the email and a few days after it was sent he shows up at our house unannounced on a Saturday morning. He was angrily trying to collect his money and it was alarming and hostile. There had been a simple misunderstanding that we were quite willing to fix, things did not need to be so unpleasant. Patrick's approach to the problem was intense and inappropriate, bordering on scary. Add that to the flaky service and disorganized books...

jason l.

With a recommendation from our neighbors, we called Patrick at Precision Sewers for a sewer lateral job. We had a couple other places come out for an estimate, but they were all spooked because it was an apparently difficult job...old pipe underneath the entirety of our manicured landscaping back to the junction. He assessed the situation, smiled and said he understood why the other companies walked away, but gave us a very reasonable estimate for a trenchless pipe replacement. He was in no rush to explain the whole situation with me...how they worked, why EBMUD requires the certificate, etc...We were under some time constraints with EBMUD, and he did everything he could to get us in asap. I went on a 5 day work trip and by the time I got back, the work was done and we had a certificate for the lateral job. They apparently dug a few huge holes and broke up concrete to get to the pipe, but by the time I got home it looked like nothing had been done...amazing. Friendly workers, great communication, excellent work, highly recommended.

a g.

This guy deserves 0 stars. Terrible customer service. I'd rather pay twice as much to anyone else than to deal with someone who can't even speak to you with any decency. Sounds like you roll the dice when you call ""Patrick"" maybe you get level-headed Patrick or evil Patrick. Good riddance.

Joby H.

Precisions sewers handled our PSL line replacement when we bought a new home. They were detailed, professional and fast with the work. We've had no issues with the work they completed. Recently we had an un-related issue, and I called for support, Patrick and team were here within an hour and solved my non-related issue. Highly recommended.

Kevin P.

Most of the poor reviews here all have something in common. Most people talk about Patrick's attitude, poor customer service, and how he treats others. I called him yesterday to come out to give me a quote for a job. He sounded irritated when he picked up the phone. Not a good start but I'll try him out anyway despite reading the reviews here. Today he came over and the first thing that I noticed were two guys wearing two muddy combat boots coming in from the rain. Instead of putting on their booties, they walked through the house leaving mud prints all over the wood floor. They stopped at the bottom of the stairs and Patrick at this point was annoyed that he couldn't walk on the carpet because of his dirty boots. I can sense that he was irritated when he had to take off his shoes. When I asked why he doesn't have booties to use in customer's home, he made an excuse that he doesn't need them because he never need to go inside. At this point he was irritated even more that I asked him a legitimate question. He said ""you're going to get on my case about booties now when I already made a trip up here"". ""You already got me taking off my shoes."" At this point, I knew he had an attitude and He doesn't have respect for someone's house. To drag mud into a customer's home and get mad because you had to take off your shoes is outrageous. I'm glad I asked you to leave. As you walked out and slam the door behind you, you probably didn't noticed a young man standing there observing your demeanor. He is your competitor and he works for a reputable plumbing company. He was in uniform and he had booties on. Their protocol like most other service companies are to have them on when they enter a home, rain or shine. Most importantly he had a warm friendly personality. He was shock about your demeanor and the mess you left behind. I suggest dropping by a hardware store, pick up some booties to cover your shoes, think about how you talk to your potential customer, and most importantly have respect for someone's house. You wouldn't like it if I show up at your front door and drag mud into your home. Take some pointers from your competitors.

Jm C.

Patrick worked with my schedule and our new sewer line was done in two days. Couldn't be happier. Thanks Patrick!

A L.

Patrick was easy to work with and his crew got the work done efficiently. From our first call, Patrick was able to come over to check out our sewer lateral project quickly and enthusiastically. He seems to really like his job. We named a date we wanted him to come and complete the work and he made it happen no problem. His crew, a jolly bunch, got the project done in two days and gave us the completed city permit before they left. It's been easy to communicate with Patrick and a relief to have a new sewer line. I recommend him and his company.

David M.

Hired Patrick's company to do the sewer lateral on our new home. He did all work properly and passed inspection. His biggest pro was that the city of Piedmont has very specific concrete specs unavailable in most places. He took the time to find the mixture closest to the existing concrete. I definitely appreciated that effort.

Pam H.

Patrick and his team were top notch. I had what I thought was a simple clog but turned out to be a broken pipe deep in the system. Patrick responded immediately, arrived on time and worked diligently to diagnose the problem. He explained the problem to me and provided me with options and estimates of cost for each option. The job was fairly extensive and the cost was very very fair. It was a two day job and the team that came out on the second day was totally pro. They communicated with me about what they were doing, worked quickly and cleaned up beautifully. I would highly recommend Patrick and the great team at Precision Sewers.