Precision Plumbing Service

Suzie K.

Honest, professional, quality workmanship and competitively priced! Highly recommended! They do it all. We had to replace our homes pvc plumbing and sewer with pex. They did the entire job in a day!

MrsKenneth J.

I had a myriad of plumbing issues in a condo we own. My bathroom needed new fixtures and all of the emergency shutoff valves. I contacted Precision Plumbing Service and received a bid. Andy and Rachel were available on Good Friday. Andy and Rachel worked diligently. The new fixtures work great. Everything was neat and tidy.

Thank you all.

David B.

They replaced my water heater fine but damaged my garage door on the way in/out and didn't tell anyone the job was done. Scooted out. I had to call to confirm the job was done and theyre not taking responsibility for my garage door damage. Babysit them and hover over them while they do their job

Rebecca M.

We're assigned Precision Plumbing through our One Guard home warranty coverage, and we've been submitting service requests about the toilet in our master bathroom since we moved here 8 months ago. I just submitted a recall on our 10th service request for this toilet because the problem is still not fixed. I've asked One Guard if we could use a different company, but they sent me an extensive list of plumbing companies we aren't permitted to use, so we are more or less stuck with this company. The ladies at the office are wonderful and the tech who hydro-jetted our pipes for us (Michael) was really great and knowledgeable, but we've gotten a certain other tech 6 times out of 10....and once he realized we're a gay couple, he pretty much just comes and flushes the toilet, says he has to call One Guard, then makes a beeline to the front door. For one service request, he came inside, looked at the toilet, then turned around and left - he was in the house for less than 90 seconds and never touched a thing. If you're looking for a fast repair with a professional service department, look elsewhere.

Stacy P.

Great customer service as well as field service! With the cold approaching we needed some quick work on a gas line. Customer service listened to our description and asked detailed questions, showing her knowledge. A quick visit to size up the job resulted in a team of technicians in, under and on our house (attic) to resolve our lack of gas to the furnace. The price was more than fair. My husband said he was going to see if they'll come to Houston to help with rent houses. They were just great! Thanks to Rachel, Ryan, Michael, and the whole professional team.

Summer C.

Needed some work on an older home and Precision Plumbing was able to find the hard to find parts and do the repairs! Everyone I encountered (in person and on the phone) was helpful, professional, knowledgeable and polite!!

I highly recommend them for your plumbing needs if you want things done correctly!

Lannie A.

William told me the flange needed to be replaced and would have a crew come out. However, they allow OneGuard Home Warranty to add broken pipe to avoid making the repairs. I specifically asked about pipes but all needed was a new flange. They requested 4840.00 and they would accept $650.00 from One Guard Home Warranty. Scam!

Elizabeth E.

Matt from Precision was very professional, knowledgeable and courteous. He quickly explained the issue with my shower and gave me options on how to fix it. He also cleaned out a drain and made sure the area was clean before he left. Overall it was a quick and helpful experience!

Sherri S.

Perhaps the worst experience with any company that I've ever had. A claim was made on my hot water heater March 3. By May 4, the work had still not been done. They claimed to be very backed up. The day before it was supposed to be installed, they called to say the water heater had not been ordered. The girl at the front desk, Christina, told me to find another company and hung up on me. Stay away from this business at all cost

Angie H.

Contacted Precision Plumbing in late February following the freeze we encountered in Galveston Texas. We hired them to fix a broken pipe under the kitchen sink. The plumber came out completed the work, took payment and left. As of last week my husband noticed a small leak under the house ( home is elevated) coming from the same area where the work was completed. I contacted the company the same day and informed them of the situation. They scheduled to have the plumber come out and assess the leak. They also mentioned a fee would be applied if it's found to be a pipe they did not work on. My husband and I continued to investigate and found that there was a straight cut across the drain pipe causing a slow leak. I contacted the company again to inform them of this new finding and also found out they will send the same guy who caused the issues. The issue I have is this plumber either knew he did this damage and did not fix it, or he is negligent. I didn't get clarification on whether this would be excluded from the fee since they didnt "repair" the drain, but instead damaged it. My advice for anyone who had work completed by this company is to reassess their work and don't assume like I did that they will provide quality work. Based on my experience I will not be a returning customer. We have them scheduled to come out again, but honestly reconsidering.