Precision Plumbing Service

Lannie A.

William told me the flange needed to be replaced and would have a crew come out. However, they allow OneGuard Home Warranty to add broken pipe to avoid making the repairs. I specifically asked about pipes but all needed was a new flange. They requested 4840.00 and they would accept $650.00 from One Guard Home Warranty. Scam!

Elizabeth E.

Matt from Precision was very professional, knowledgeable and courteous. He quickly explained the issue with my shower and gave me options on how to fix it. He also cleaned out a drain and made sure the area was clean before he left. Overall it was a quick and helpful experience!

Sherri S.

Perhaps the worst experience with any company that I've ever had. A claim was made on my hot water heater March 3. By May 4, the work had still not been done. They claimed to be very backed up. The day before it was supposed to be installed, they called to say the water heater had not been ordered. The girl at the front desk, Christina, told me to find another company and hung up on me. Stay away from this business at all cost

Angie H.

Contacted Precision Plumbing in late February following the freeze we encountered in Galveston Texas. We hired them to fix a broken pipe under the kitchen sink. The plumber came out completed the work, took payment and left. As of last week my husband noticed a small leak under the house ( home is elevated) coming from the same area where the work was completed. I contacted the company the same day and informed them of the situation. They scheduled to have the plumber come out and assess the leak. They also mentioned a fee would be applied if it's found to be a pipe they did not work on. My husband and I continued to investigate and found that there was a straight cut across the drain pipe causing a slow leak. I contacted the company again to inform them of this new finding and also found out they will send the same guy who caused the issues. The issue I have is this plumber either knew he did this damage and did not fix it, or he is negligent. I didn't get clarification on whether this would be excluded from the fee since they didnt "repair" the drain, but instead damaged it. My advice for anyone who had work completed by this company is to reassess their work and don't assume like I did that they will provide quality work. Based on my experience I will not be a returning customer. We have them scheduled to come out again, but honestly reconsidering.

Lindsay S.

Called Precision Plumbing to come out a determine the source of a leak in the attic. The Precision Plumbing technician spent less than 5 minutes at the house and told us that it was not a plumbing issue but likely a leak from the HVAC system or the roof. We hired an HVAC company and roofing company to come out to see if they could find the source of the leak and in less than 10 minutes the HVAC technician found the leak in the plumbing system in the attic in the hot water line. Either the Precision Plumbing technician was incompetent or lazy, either way, we paid for a plumbing issue he failed to diagnose and then had to pay for the HVAC inspection, roof inspection and ANOTHER PLUMBER to come fix the issue.

Ramin M.

The worst service that I have received in my life.
They supposed to change my blower from 08/06
and finally the job has been done on 9/24. They said they need to change the capacitor as well which is not covered by your warranty and the cost is 150$. I check same capacitor online and the price was 4.99$.
Don't try this company.

Jim W.

Justin helped up repair / replace several leaky faucets and cleaned up afterwards. Very professional and polite. I have already recommended them to others. Thanks for everything.

Cyndi H.

Had this company do the plumbing for my bathroom remodel. They did an excellent job for a reasonable price. I'll be calling them for my next job. The owner, Perry, is a great guy. Give them a try.

Liz K.

Wow. Finally a service that does what they say they will. I called three other plumbers on the island and each of them gave me the run around. Not only did Precision show up on time, they did exactly what they said they would! Thanks so much Precision Plumbing!

Leslie D.

Great service! I was in need of a new bathroom vanity. The owner took great care of me and worked hard to get me up and running in my time constraints to accommodate guests! Highly recommend them for your plumbing needs.