Precision Plumbing & Heating

Nancy M.

The guys showed up on time and went right to work. We had a problem with an upstairs toilet that was leaking through our ceiling. Another plumbing company had failed to see and fix the problem. The Precision Plumbing men carefully listened to when the toilet leaked and after pulling the toilet found exactly where the problem was. They fixed it and cleaned up nicely after they were done. We were very happy!

Deborah G.

Work was acceptable and they showed up promptly but be prepared to pay an additional 30% on parts on the weekend or after hours.

Nancy M.

Jeff Manker and his team at Precision are awesome! We learned our tenant had no heat after hours. Jeff and one of his service techs, Mike, both responded to my voicemails after 9 PM, and helped us determine a plan of action. Thanks guys for responding to my calls!

Mae A.

Review Update: We have since received a lovely apology letter from the owner who assured that this has been addressed. Thank you so much for listening and addressing our concerns. We will definitely give Precision another try for services in the future.

Cindy H.

Excellent...sales rep gave us thorough explanations of our options...installation actually done on the day promised...installer, Paul, outstanding... we have a new air conditioner at a reasonable price! No reservations in recommending this company!

Lisa M.

Update: 5/23/2018 Matt from Precision called to schedule an appointment for an estimate.
Even Bob the owner called. I have updated my review from 1 star to 4 stars. Once they perform the job I know the my review will change to 5 stars. Thank you Precision Plumbing.

Lisa M.

This company is excellent. Their customer service on the phone and in person is very professional. My furnace quit in the middle of February and they fixed it fast for a fair price. I highly recommend them.

Terri G.

We received great service from Precision Plumbing. We called one evening and they were there the next day. They called in advance to tell me the plumber was running late which was nice because that then enabled me to make plans for the afternoon instead of sitting around and waiting. The plumber, Robin, also called when he was about 15 minutes away which was also a nice touch! He was a great guy who really knew his stuff (and it didn't hurt that the problem was much easier to fix than we had anticipated!)

Mrs. C.

I called Precision to get an estimate on putting a hot water heater in. Terry came to give me the estimate. He took two measurements and left. I had questions as to where the hot water heater should be placed out of two locations. Terry gave me an estimate for one location. The estimate was for $2600. This is $900 more than three other estimates I have received. The estimate had a description of the work, basically, ""install hot water heater"" and the $2600 total. I told Terry of the big difference in estimates and asked if he could break down the work. He said no, his company does not do that. I told Terry that I should at least know how much I am being charged for the hot water heater so that I can better judge the other estimates. Terry said no.
I find it suspicious when a company cannot do business with transparency. Terry said that this is how they do all of their jobs because they sell systems. Terry should be familiar with most estimates being parts and labor. He should have explained that there would be no break down before coming to my business to give me an ""estimate"". It's ok if you want to try to forge a different way to do business, but you need to let people in on it first. My time was completely wasted.

David K.

We have a condo in the TC area that we use as a getaway from Detroit for long weekends and summer vacation. In mid-October we were up for the weekend and found out we didn't have heat. Called for service on a Saturday morning and a technician arrived that afternoon. He determined our 15 year old ""builder's special"" Goodman furnace needed a new circuit panel. We had the blower replaced in the spring and I wasn't ready to keep repairing this old unit. The repair tech took down some measurements and notations and Mike from Precision's estimating department contacted me the following week.

After agreeing on a price, I needed to figure out how we would get a new furnace installed when we live downstate. Our neighbors have a key and agreed to let the installers in and Mike assured me they have done many installations when the residents were not there.

We were just up this last weekend and I couldn't believe the quality of workmanship! There was absolutely no sign they had been there. No dirt, no mess, nothing out of place, nothing left behind and the install seemed perfect. We had heat and the Trane unit preformed better than expected.

I can not say enough good things about this company. I only wish contractors in Detroit worked this way!