Precision Plumbing & Heating

Alex C.

My irrigation pipe bursted on Thanksgiving day. I called Precision and left a message. Precision got back to me as soon as business started. The owner came out and assessed the damage. Two technicians came out the same day and fixed the problem with copper and brass materials.
The impress part of the service is how well organized the company that responded right away as bd got to the bottom of the issues. The office manager, owner and technicians are well integrated. I really appreciate the fast response and excellent work.

Michael M.

Just had these gentlemen here today to replace pipes having to do with a natural gas manifold. Dave, the owner, had come out first to do an estimate. Took his time, dug down to check pipes in order to provide an accurate estimate. Trish from the office was very helpful in getting the job scheduled. Elias and his assistant came out, took a great deal of care in their work. Dave came out to make sure all was well and that PG&E would be out here after they finished. Things went very well, the PG&E guy was happy with the work. Before Elias and his assistant departed Dave showed up to take one last look, he was also happy with the work. If all these gentlemen are happy, as the customer I am happy. Great combination of work ethic and attention to detail. Will be keeping them in mind for future work.

Added...when the PG&E guy lit pilot lights found a bad gas flexline on one hot water heater. Yikes! A quick call to Precision, and Trish helped make things happen. Elias was the man of the hour, checking problem, getting the flexline, installing it, and lighting the pilot so a family would have their hot water. Thanks again.

Melanie M.

Good customer service on the phone. Technician was knowledgeable and helpful. Very pricey and did not expect to be charged for travel time. Solution to my issue was not what I expected, but it was due to an after-market attachment installed by general contractor. Still working out the kinks.

Ken S.

Working with Precision Plumbing for the purchase and installation of our new tankless H2O heater was seamless and without surprises from point of initial contact through completion. I especially appreciated the team's punctuality and txts/calls to keep me informed. Best of all the team was pleasant to work with and clearly did so with the desire to serve the customer. Five stars for addressing our ""no hot water"" emergency quickly and with professionalism!

Jeanette G.

Call answered promptly. Set appointment and Danny, the technician flushed out water heater and diagnosed problem. Recommended new water heater which I was expecting to hear. Heater had been having issues for the past year!
Set date and Danny arrived on time with a helper, Brandon.. Explained process and installed new tankless water heater. Reviewed what to look for and how to operate. Cleaned up and let me know to call if I had questions. Technicians very knowledgeable and efficient. Experienced.

Kim J.

Responsive, professional, high quality service and very easy work with pleasant staff and plumbers. Precision is my go-to plumbing company!

Alice H.

Brandon serviced my Rinnnai tankless water heater. He was prompt, professional and knowledgeable. He even gave me some tips on problems I'm having with my drip sprinklers.

Joe B.

We love Precision Plumbing and have been using them for years! Mark, Trish, Brandon, and the whole team are excellent. They are responsive, reliable, and reasonable. Never an upsell, always quality work. Highly recommended!

Debby B.

Danny was very professional and provided me with excellent customer service. He serviced my tankless water heater and fixed the hot water circulating system. I highly recommend this business.

Deb H.

Elias was very polite and very efficient. He did a great job and I was very happy with his service. I thought the receptionist was a tad short and not so polite but I still scheduled the service. The price of getting the water tank serviced seemed a little high but I went ahead and got it done. Elias made the experience worth it. He knew what he was doing.