Precision Plumbing

G B.

Martin has done four projects for me and every one was done professionally and expertly. Tankless water heater, water heater de-scaler, water valve to a toilet and re-setting the toilet, and today a new kitchen faucet. I appreciate his good communication, good advice and not doing work that is not needed. I have recommended him to my friends and will continue to call him when issues arise.

Gale K.

I met Martin ( owner) for the first time today, very professional and informative. Explained the problem to me and took care of it immediately . My first experience with this company was a good one. I will be a return customer when issues arise. I will also let my friends and family know about him. Great work ethics . Very responsible and respectful of the current Covid problems. 5 stars !!!

Sue C.

We called Precision Plumbing asking if they repair RO systems to which they responded yes. The owner showed up on time, worked for two hours and left our RO system inoperable charging us $250. We were able to get the RO system working again when our two sons fixed it. Sorry, I see no reason to ever call Precision Plumbing again.

Stephen F.

This review is long overdue. About four years ago I had Martin replace all of the pipes in my house with PEX. He provided me with an estimate that was in line with the other plumbers I had contacted. He began the work on the promised date and continued until complete, which took about three days. In addition to replacing the pipes, I had him install a tankless water heater and a water softener.
I was so pleased with the work that Martin and his crew did, that I had them do the exact same thing to my rental property two years later.
I have not had any problems with the plumbing in either house since Martin completed his work.
I highly recommend Martin for anyone who is looking for a competent plumber.

Bill K.

Martin, the owner, is on time, works quickly and gets the most challenging jobs done expeditiously and most importantly correct!

Karen K.

Last Monday is the second time I have had Martin-Precision Plumbing-out to my house. The first time was about a year, maybe year and a half ago, and it was a slab leak which took them forever to pin-point exactly where it was coming from. Martin called others in to help him to get it right, and these people diligently worked their rear ends off finding it and then fixing it. He advocates re-routing so that slab leaks will be eliminated, and the flooring does not have to be ruined to fix it. I did not want my $15,000 wood floor chopped up. Monday, I had another slab leak on one of the lines that were not re-routed. This time they found it fast, and in a few hours, it was done. I called precision as soon as I freaked out when I saw the leak, because of the efficiency that I had with the last problem. I say ""freaked out"" because we all know it is going to cost us money we did not plan on. Nothing I could do about that, but I did have control over calling Martin, which I did because of his efficiency. I have lived in my house for 31 years and have had many other plumbers throughout the years. I chose to call Martin back, due to his efficiency. I am getting ready to retire and sell my house, therefore, I needed to know it was going to be done right, as I will have to disclose the leak. I know that no one is perfect, and we all make mistakes and have problems, but my experience with Martin and his company were extremely positive, both times. I would recommend him to my friends and relatives.
Karen Kral

Stephanie H.

The plumber who came out to my boyfriend and my place was very helpful and professional. He told me what to do if my garbage disposal gets clogged again and to call again if I am unable to unclog the disposal so that they can come out again to resolve the issue. He also help my boyfriend and me replace the shower head in our bathroom. He also gave my boyfriend and me the discount since it was our first time hiring this company to help us with our plumbing.

Gary B.

Update:
Precision contacted my son and refunded the $250 and noted that
1. he believes he was told by my son that the reverse osmosis unit, that was the cause of the water pressure drop, was turned off. My son said he said that they had not ""used"" it since moving in but didn't know it was actually ""turned on"".
2. Precision was only given 1 hour to diagnose the failure. The 2nd plumber took nearly 2 hrs to isolate the reverse osmosis unit as the ""cause"" of the pressure drop.
I should also mention that the recommendation was to abandon the under slab pipe and to reroute it above ground at a cost of $1250-$1500. Further, we should consider repiping ""the entire wet wall"" at a cost of $4000-$4500 if we wanted to avoid underground slab leaks in the future.
So, I'd modify my comments below by saying that there was a misunderstanding and a time constraint that Precision felt pressured them into an early and wrong conclusion. I would also add that I would expect any plumber to not write up a slab leak without an absolute confirmation of that as insurance companies would be given incorrect information and other expenses could immediately result, such as hiring contractors and paying plumbers for rerouting of piping that was unnecessary.
My son's takeaway from this experience is that a second opinion might be necessary if hiring some plumbers and contractors. I would change that to ""the hiring of any"" plumber or contractor, especially when a big expense may result.
Original comments: we had this plumber out in mission Viejo recently and he ""determined"", based on his invoice, that there was a ""3/4"" pipe leaking under the bathroom slab"". A second plumber determined that there was NO pipe under the slab or in the slab to either bathroom, it all ran through the ""wet wall"" from the water heater to the bathrooms, kitchen and laundry room. The second plumber cut into 2-3 walls to determine this. ""Precision"" Plumbing told me that if i had ""told"" him that there was no underground plumbing, he would have looked in a different direction. Makes me ask, Who is the knowledgeable professional with the expensive tools and $250 charge to find a ""leak""?

Chen H.

Precision Plumbing is amazing!!! I had a handyman completely botch a job on water faucets for my bathtub which left me with a bad leak. I called Precision Plumbing at 10:45 PM on a Wednesday night - they (Martin who was great on all fronts) showed up less than 20 minutes later and identified the issue immediately. The actual fix took another 15 minutes or so but only because Precision needed a bit of time to locate the parts in their truck. Turns out they carry pretty much all commonly used plumbing parts and had the ones I needed on hand.

After trying to resolve the issue with the handyman for hour after hour while I had a bad leak, Precision nailed it in mere minutes. That is some nice service, and this was very late at night!

Lesson learned: don't hire a handyman to do a plumber's job. And, if you are going to hire a plumber, Precision Plumbing is the place to call for top notch expert work, regardless of time of day. Two HUGE thumbs up to Precision for their expertise and responsiveness, from a very picky individual to boot!

Nima T.

We had a leak and I saw on Precision Plumbing web site that they offer free quotes. Martin showed up and quickly asked us to cut the wall. When I asked if he could first detect where the pipes are (there are tools for that) he refused and insisted that we needed to cut the wall. I even showed him that it's possible to see the pipes path from the garage, and that they are likely leading to another wall, but he ignored me.

After we refused to allow him to cut the wall without first detecting the pipe, he charged us a service fee. I was uncomfortable with his demeanor and behavior, and wanted him out of the house as soon as possible, so I reluctantly paid and sent him on his way.

I called another company, they came, detected the pipes, which were actually on a different wall than the one Martin asked us to cut for no reason, they cut a small hole from the garage side, fixed the leak and problem solved. I am not recommending to use Precision Plumbing.