Precision Plumbing

Stephanie H.

The plumber who came out to my boyfriend and my place was very helpful and professional. He told me what to do if my garbage disposal gets clogged again and to call again if I am unable to unclog the disposal so that they can come out again to resolve the issue. He also help my boyfriend and me replace the shower head in our bathroom. He also gave my boyfriend and me the discount since it was our first time hiring this company to help us with our plumbing.

Gary B.

Update:
Precision contacted my son and refunded the $250 and noted that
1. he believes he was told by my son that the reverse osmosis unit, that was the cause of the water pressure drop, was turned off. My son said he said that they had not ""used"" it since moving in but didn't know it was actually ""turned on"".
2. Precision was only given 1 hour to diagnose the failure. The 2nd plumber took nearly 2 hrs to isolate the reverse osmosis unit as the ""cause"" of the pressure drop.
I should also mention that the recommendation was to abandon the under slab pipe and to reroute it above ground at a cost of $1250-$1500. Further, we should consider repiping ""the entire wet wall"" at a cost of $4000-$4500 if we wanted to avoid underground slab leaks in the future.
So, I'd modify my comments below by saying that there was a misunderstanding and a time constraint that Precision felt pressured them into an early and wrong conclusion. I would also add that I would expect any plumber to not write up a slab leak without an absolute confirmation of that as insurance companies would be given incorrect information and other expenses could immediately result, such as hiring contractors and paying plumbers for rerouting of piping that was unnecessary.
My son's takeaway from this experience is that a second opinion might be necessary if hiring some plumbers and contractors. I would change that to ""the hiring of any"" plumber or contractor, especially when a big expense may result.
Original comments: we had this plumber out in mission Viejo recently and he ""determined"", based on his invoice, that there was a ""3/4"" pipe leaking under the bathroom slab"". A second plumber determined that there was NO pipe under the slab or in the slab to either bathroom, it all ran through the ""wet wall"" from the water heater to the bathrooms, kitchen and laundry room. The second plumber cut into 2-3 walls to determine this. ""Precision"" Plumbing told me that if i had ""told"" him that there was no underground plumbing, he would have looked in a different direction. Makes me ask, Who is the knowledgeable professional with the expensive tools and $250 charge to find a ""leak""?

Chen H.

Precision Plumbing is amazing!!! I had a handyman completely botch a job on water faucets for my bathtub which left me with a bad leak. I called Precision Plumbing at 10:45 PM on a Wednesday night - they (Martin who was great on all fronts) showed up less than 20 minutes later and identified the issue immediately. The actual fix took another 15 minutes or so but only because Precision needed a bit of time to locate the parts in their truck. Turns out they carry pretty much all commonly used plumbing parts and had the ones I needed on hand.

After trying to resolve the issue with the handyman for hour after hour while I had a bad leak, Precision nailed it in mere minutes. That is some nice service, and this was very late at night!

Lesson learned: don't hire a handyman to do a plumber's job. And, if you are going to hire a plumber, Precision Plumbing is the place to call for top notch expert work, regardless of time of day. Two HUGE thumbs up to Precision for their expertise and responsiveness, from a very picky individual to boot!

Nima T.

We had a leak and I saw on Precision Plumbing web site that they offer free quotes. Martin showed up and quickly asked us to cut the wall. When I asked if he could first detect where the pipes are (there are tools for that) he refused and insisted that we needed to cut the wall. I even showed him that it's possible to see the pipes path from the garage, and that they are likely leading to another wall, but he ignored me.

After we refused to allow him to cut the wall without first detecting the pipe, he charged us a service fee. I was uncomfortable with his demeanor and behavior, and wanted him out of the house as soon as possible, so I reluctantly paid and sent him on his way.

I called another company, they came, detected the pipes, which were actually on a different wall than the one Martin asked us to cut for no reason, they cut a small hole from the garage side, fixed the leak and problem solved. I am not recommending to use Precision Plumbing.

Patrick G.

Excellent service, shows up on time, calls you back and fair pricing ..what more can you ask! We highly recommend Martin and Precision Plumbing.

Nima N.

I have Sear home warranty and they gave me these people #. Called them 5-6 times and left messages never got back to me or answered their phone!! useless plumbers....
I waited for 3 days...

mary y.

I depend on Martin at Precision Plumbing when ever I have an issue. He is honest, timely and always does a great job. You can count on Martin to be sure things are done right.

Evan D.

Broke our sprinkler lines and cut our electric lines leading to our walkway lamps up front. Both were in the same vicinity of the pipe clog we had fixed. Our drip lines now spout water where they dug and we had to replace the lines that carried electricity to some of our lamps in our front yard. Brought his ""buddy"" who was an electrician who swore up and down it wasn't their fault even though the lines and lamps were fine before they came to work on our pipes. We got a second opinion from another Electrician who told us they had without a doubt cut the lines recklessly digging to get to our pipes. Avoid at all costs. They broke more than they fixed.

Terri H.

I definitely recommend Precision Plumbing. Martin arrived early, he was very knowledgeable & professional. He completed the work quickly & for a fair price! We had a serious plumbing issue & No Water! We really appreciated Martin & Precision Plumbing!

Heather B.

Thank you to Martin who helped us with several plumbing issues! Great job.... Done properly and still in a timely manner!! Also referred a great guy to do some flooring work...Austin Prian. Would definitely recommend both of these guys.