Precision Heating & Air

Linda L.

I've been doing business with another prominent HVAC company in Austin for about 15 years. They recently came out to do my heater maintenance and when they finished, they told me I needed new ductwork. Salesman quoted me for a new unit and ductwork to the tune of $16k. I called Precision Heating and Air at the recommendation of a friend. Tim Britt came out to give me a quote. As we were looking at the ductwork, he told me he wasn't even going to give me a quote because I didn't need anything. I was so pleased with his honesty that I called his boss to let him know and now I know who I'll be doing HVAC business with Precision from here on out. It's so hard to find honest folks in this world but Precision has them.

Jannett M.

2 days before Thanksgiving and I wake up to a FREEZING cold house. I tried several other phone numbers on Yelp & no one answered. I sent a request through Yelp & Precision called me back in minutes! They worked with my schedule got a repair quote together and a replacement quote and were really honest about the recommendations. We had to commit fast or we were waiting through the holiday & even with that I didn't feel pressured. They just spent this whole day before Thankgiving replacing & bringing many of the things that have gone out of code back to this decade (century!?) We added the maintenance agreement which means we will see them for regular maintance this coming year twice more but I am sure this relationship is going to be for many years to come. Cheers to a warm Thanksgiving for my 7 year old & I. Happy Holidays!!

Linda T.

Fast and efficient service! Its Sunday and I turned on my heat for the first time this year. "klunk" the heater wouldn't start. On a friend's advice I called Precision Heating and Air. Within 15 minutes a technician called me and another 30 he came out and fixed my furnace. Luckily it was just some debris that had fallen. The technician was courteous, explained what he was doing and stuck around to make sure everything was working properly.

Sonya G.

Junior came out to replace the capacitor & add a starter kit to my A/C unit. He did a great job! I thought he'd be outside for a good while, but he's fast & efficient and it was done quickly. He also programed the thermostat so it would adjust to this crazy Texas weather. We are enjoying the fruits of his labor! Although I wasn't given the FULL discount previously agreed on, Junior held up his end & did great work! Thanks Junior!

Branden A.

After having a terrible experience with another company in town, Precision Heating & Air came through!

Had another company "complete" an HVAC inspection. Although I received permission from the homeowner to complete the inspection (I was interested in purchasing), they took my money, but didn't provide the report. Precision came through after I decided to end my relationship with the other company. Their technician was clean and professional. The invoice I received was clean and thorough. It included the information about their company, the HVAC licence number, and a FULL recommendation for repairs.

Jake K.

Junior was amazing and showed up within hours when my AC when out and quickly diagnosed and fixed the problem. My house is cool again :)

The whole team has been very professional and transparent, finding other areas that I need to be aware of going forward!

Andrew T.

How does this place have good reviews? I had them come out to look at my A/C because the unit was shutting off before it reached the target temperature. The technician did about 5 minutes worth of work, tops, and charged me over $400 for the work. Was he performing life-saving surgery? No! He just blew out the A/C condensate drain line with compressed air.

What an absolute rip off! I will not ever be using this company again for anything, and will be sure not to recommend them to anybody I know. They should be ashamed for taking advantage of people.

*Edit - After seeing my review, they worked with me a little on the price, so I'm bumping it up to 2 stars.

Catherine V.

We hired Precision Heating & Air in July 2018. They quite literally might have saved my family and me. After hellish experiences with Preferred AC (as provided by our garbage home warranty company), we learned that our whole HVAC system was not up to code. The only reason why our house didn't explode when we turned on the heat is because it was summer.

Our project manager, Sam, was knowledgeable, empathetic, and very easy to work with. The professionals who installed a water pump and fixed our botched system by the previous company was so dedicated, they did not leave our home until the job had been done. It took them over 14 hours to complete.

When they left, our HVAC was about 10x quieter, the air was circulating better, there we NO leaks, and we had a beautiful water pump. What's more, a month later, the company sent a handyman out to patch up the area where the water pump hose exited our house.

If only we had known about Precision before our 3-month nightmare began with Preferred AC, we would have saved ourselves the trouble. Do yourself a favor, hire them, and gain peace of mind.

P.J. S.

After our AC went out on a Saturday, we called our normal AC repair place since we had a service agreement. We couldn't get a hold of anyone, so we ended up calling Precision. Not only were they responsive, they got a service tech out quickly to fix our problem. Kyle handled all the repairs and did a great job. Thanks guys, you're our go-to company now.

Shirley E. P. M.

precision heating and air replaced my central heat and air 8/2014 in a 1700 sf house for $12000 which i still owe $2000. in the summer of 2017 the condenser went out and they charged me
labor of $800 to replace. now the unit is not draining the humongous amount of condensation correctly and has ruined my breakfast room ceiling. ohhh, i also paid them $150 a year for semi annual maintenance . i posted on their web site after the installation a positive review. i want to retract that but their web site will not allow me to do so. i feel they have robbed me and caused me a lot of stress as well installed this expensive unit incorrectly which has caused me additional expense. one star is tooo much