Precision Countertops

Jon B.

Not satisfied with their low quality workmanship. I would never use them again. They are a Home Depot partner so that is how we got put in touch with them but I highly recommend that you spend a few dollars more and get a quality job.

P M.

Home Depot hired this company to install my granite countertops. What a nightmare, from scheduling with Home Depot and Precision to installation and follow-up repairs.

The installers gouged the door on my refrigerator, installed one piece of granite backwards, almost destroyed my cabinets and cracked another piece of granite three times.

Don't go to Home Depot for granite countertop and esp. don't hire Precision Countertops.

Kate D.

I am very appreciative of the service and communication with Joe from Precision Countertop. Although we ended up with a different solution to our wonky countertop issue, I recommend this company in a heartbeat. Thanks Joe!

Steve D.

Ordered kitchen counter tops through Home Depot/Seattle. Selected quartzite and paid for product and installation in 4/25/22. The project was turned over to Precision Oregon office. Appointments were rescheduled or missed several times. Names of contracted workers continued to change. Or no shows. Or falling suddenly 'sick'! Countertop and back splash were crudely removed, leaving severely damaged walls that needed to be repaired. The first back splash arrived but was too big, so more delay. The next backsplash was mismeasured, but they installed it anyway and never told us that the 3 holes did not line up with the underlying electrical boxes. We incurred additional cost for special electrician to correct their errors. Finally on 8/19/22, the finished product is in, looks OK, but WE WILL NEVER EVER DO or RECOMMEND BUSINESS WITH PRECISION COUNTERTOPS AGAIN. Home Depot Customer Service people did their best, but we are disappointed that Home Depot uses Precision Counter tops as a vendor. They could do better.

Taj S.

We ordered our new countertops from Home Depot and that experience went well. Then we scheduled for our measurements and they canceled the day off because a worker called in sick, OK, inconvenient but it happens. We finally got measurements and the guy was pleasant. Then I rearrange my schedule and completely tear up my kitchen and move out my appliances for the installation and confirm the day before, guess what? a different guy calls off the day of. This is a big inconvenience now because I have no kitchen and have to feed a family of 4. The installers finally make it the next day and I admit the countertop looks great, however, they told me they would leave the new clips for the dishwasher and it's been 3 days now. To sum it up, new countertops look great, professionalism, not so great.

Janet D.

We had the best experience with Precision, from the support staff to the measurers to the installers. First, the undermount Kohler sink we ordered didn't have a template. Our measurer conferred with engineers throughout the company and they were able to create their own template. The installation was flawless; I challenge you to find the seam in the granite. Because this was installed over existing 20-year-old cabinetry, walls and cabinets weren't as flat or level as anticipated. This didn't phase the installers at all. Their expertise and professionalism was truly amazing.

Constance V.

I have had both granite and Quartz installed by Precision on two different home updates. Both experiences were positive and I would not hesitate to call them again.
I did call around, both times, to get quotes and zero in on the material I wanted installed, but when it came down to buying I trusted the experience and customer connection with Precision. The price was competitive, but the installation was above par. The professionalism and worry-free experience were as seamless as my quartz countertop.

The Precision team was friendly and helpful from the measurement, ordering, to the install. Jon Schroder, the measurement specialist, worked on both of the installation in my kitchen (counter tops and later an island addition). I found him to be very professional and accurate, but the installers were my favorite. They were very friendly when they arrived with the finished product and through the install. The lead installer was very knowledgable about the product. They did a beautiful job sealing the quartz in place and gave me excellent pointers on care and maintenance which has kept my white quartz looking new. They represented the company well. The counters have transformed my kitchen! Gorgeous work.

I especially liked the no BS, serious family operation vibe of this company. It is clear that they deeply care about their reputation and product. Rare these days.
Highly recommend.

Mukti S.

""We are so happy with our beautiful kitchen transformation. I absolutely love our new countertops. Everyone was professional, friendly and was great with communication. The installers did a wonderful job. I cannot say enough good things about the whole experience. I highly recommend them and will definitely refer them to my friends and family.""

Tyler D.

It was great working with the folks at Precision Countertops. They answered my questions and made a great recommendation that enhanced our project. The digital template produced a perfect fit. The installers were quick and clean. They explained their work and provided good information about caring for and maintaining the counters. I highly recommend them!

Chris M.

Precision Countertops in Bend, Or was a dream to work with. We checked out several other places and they seemed to be less than interested in actually helping us. The folks at Precision took the time to answer our many questions and made us feel like the several months we took deciding on what we wanted was never a problem. The digital template of the kitchen was very interesting and left me feeling like the actual cutting would produce a perfect fit, which it did. I would almost say I don't even need a back splash since the counter top fits so well. The schedule was explained to us after the template was sent in and they kept us informed and met their installation date. The installation crew was quick, clean and efficient. They did a great job installing the sink and hardware and made sure everything was as we wanted it. I would recommend them any time.