Precision Air & Plumbing

Jaque P.

Annual maintenance check-up today. Tech said we needed coils cleaned, cost $200 but with another 3 yr maintenance agreement ($520) the cleaning is free. Our A/C is 1 year old, hope they are not taking us for a ride. We've always had a maintenance agreement with Precision. I guess it's the peace of mind that we pay out of the nose for. Friendly techs. Their office staff could use some improvement.

Courtney W.

I had heard of them on the radio - obviously a good place to advertise because when the ol' AC konked out the other day, I immediately thought of them. Our tech Chris was awesome, friendly, funny, answered a million questions we had about the AC unit. He was upfront about the cost and possible future concerns about the unit. We are now prepared and have Precision on speed dial!

Courtney W #284735

Megan D.

We have had Precision out to our house several times. We have a yearly maintenance plan thru them that we paid for a few years ago. I think it has been worth it. I like that they call me every year to schedule my free maintenance check up. We had a tech come today, Austin Allen, and he did good. He could've been a little more friendly and upbeat...but he was fine. I think the prices they charge are a little inflated. Overall I am satisfied with Precision, nothing more, nothing less.

Megan Dunn 284358

Jeff T.

AC stopped during a 2-week 100+ degree streak. Then just like taking your car to the mechanic, it worked just fine was the Precision crew got there. The only potential problem was the fan motor. Technician acknowledged that everything was working just fine and recommended just watching it for a while. They didnt push a $600 part if it was working. I insisted on the new motor anyway but appreciate not being pushed. AC still blowing a week later. Thanks
Techs: Abatus / Hanlan; Jeff Tolonen inv#284016

Shannon C.

watch out for this company. i hired them to come to my house friday after being told by another company i needed a valve to be replaced. the one company did not have enough technicians available to fix it that day. i called precision and they sent a guy named stephon to my house. stephon told me first off that i just needed freon. when i told him that it was not holding freon and that it needed a valve replaced, he said oh yeah if not holding freon it needs a valve. about 10 minutes later he said it needed a new coil. my ac unit was only 6 years old. he told me to repair the coil it would cost around 2,600 to 3,200 to fix. he said i should just get a new unit for 5,000$. all this information for a 60$ charge. stephon said that the guys from the company would come out saturday to measure for a new unit. i never heard from this company again. i called saturday and left a message for the manager to call me. it is now monday and i left another message for them to call me back. for all they no i've had no ac now for 4 days and can't be bothered to call me back.
the other company that could not fix the ac that day came back out friday and got the unit working well enough until the part comes in tomorrow. i would like a refund for the money i paid to have someone come out and tell me i need to buy a new unit. this place does not know how to fix ac's and it seems like they just want to make money charging a service fee, but not repairing or replacing ac's. this place has unbelievably poor customer service. call mast air instead!

I finally got a phone call back from the manager after I left 2 messages for him, Saturday and Monday. it is now Tuesday. he agreed to credit my account back because the tech was very vague as to what was going on with my ac, so I guess they are an ok company since they credited me back. maybe a different tech than stephon would be ok, but he was not helpful at all and I wouldn't believe anything he says since he misdiagnosed my problem and told me I needed to spend $5,000 to replace a unit, only to have another company come by and get it working that day. Also, since it took them 5 days to call me back, to schedule getting a new ac unit installed and it is 108 degrees outside, I don't think their customer service is the best.

Tony M.

I recently moved into an older home and needed my old Lennox A/C checked out. Everything was running OK, with NO problems but I wanted a professionals opinion. I contacted Precision Air and Heating based on an advertisement I heard on the radio and the information on their web page. I scheduled the Complete AC Tune-up for $159.95.

Nick came out to do the Complete AC Tune-Up. He was a nice guy, on-time and very polite. Unfortunately, I missed out on my 35 point diagnostic evaluation and condensate drain line flush. Nick did checked the CAP, the pressure, the electrical, the amped motor but that's 4 points....missing something. From what he did check. thing was OK. He also washed the condenser coils and I received the piece of washable poly foam, which is suppose to be my filter... but with NO framing.

Because the AC unit is old, Nick did suggest getting a Field Supervisor out to quote me a new AC/Heating unit and/or starting on a one of their service programs. Great sales pitch.


Was the Completed AC Tune-up worth 159.95, plus tax. I think Not. Will I call again, I don't think so.

Service Date: 6/11/13; Invoice# 284134

Christy W.

We have had Precision Air & Heating servicing our units for many years. Aaron Aliser knows what he is doing and very quick but thorough in his maintenance skills. We just renewed our service contract again and that gives me confidence in knowing he knows the history of our three units. Prices are fair and competitive.
Service date: may 30, 2013; inv # 281755

Danny V.

I called Precision Air due to my A/C not cooling off. Paid $59.95 for service call. 10 minutes after he got here he said it was the capacitor, cost to replace it $150.00. He spend about 20 minutes trying to talk to me into buying the 4 year warranty for $560.00. I asked him how much was the part, he will not say ""come on he is a tech"" and part is only $8.00. I asked for an itemized bill he said he could not do that. On top of that he said it was going to be 150.00 + 59.95 for the call. I told him they had told me over the phone that the 59.95 was going to be deducted from bill. He said I got a good deal. BE AWARE THIS COMPANY IS A RIP OFF! HOME WARRANTY IS CHEAPER THAN THE WARRANTY THEY ARE DETERMINE TO SELL.

Danny Vasquez
Invoice # 283259

Bonnie A.

We had Claude come out today for a free estimate to replace our current A/C unit. He was very thorough, looking in the attic, outside, and assessing the needs of our home. We are still shopping around, however, since the quote seemed a bit high, but otherwise we would have no hesitation giving Precision our business.
Bonnie Addington #4135

K E.

Chris Edwards was the tech that came to my house to fix a leak in the AC unit in my attic. He was very professional and got the leak fixed. I have to have more work done now but he set up a install appointment for me that worked around my schedule. Karla Evans invoice #28414