Precise Plumbing

Johnnie C.

I had James repipe my house I was having orange water. After pipes replaced I now have clear water!
James and Robert are very professional I can't say enough about them!
I love this company!

Max L.

I had a pinhole leak in my attic that was dumping water through my bathroom and into my garage. I discovered this late at night and frantically called my HOA to send a plumber to stop the leak. James showed up and within a few minutes had figured out the cause and stopped the leak. He was easy to work with and the person handling my phone calls, Jessica was very good about following up and ensuring that I got the service that I needed.

I went with Precision Plumbing again to have my damaged pipe replaced and to have them set up my old bathroom unit to be a standup shower. Again, they were very organized for scheduling and the plumber who helped me was quick and effective. The billing process was easy and Jessica helped me to get everything taken care of.

I highly recommend this company for any plumbing needs, whether routine or emergency.

Sani S.

Unfortunately, I did not have a great experience with them. Not a Fair pricing and also got trapped into misleading. To begin with, their prices were above average, higher than top-rated other licensed installers. We got a quote from three different companies, there was the highest. We were hoping it could be a simple repair. They quoted around ~$175 if it could be repaired. Later I canceled the repair, as scheduled for replacement next day. But later owner showed up anyways in my absence and provide misleading and wrong information on the phone. he quoted $500 just to disconnect the water line. It should be part of the uninstallation. next day I find out the information provided was not correct, I was misled and trapped into the contract. End of the day I paid over 300-400 extra compared to other places one would have paid, including Lowes.

The installer was a very nice and decent person, but still, he scratched the water heater at least 4-5 places. Not to a big deal for immediate, but it does over time, as it shall start getting rust, as the paint was peeled off. Also when he tilted the water heater, he spilled all the rusted water and it has ruined lots of stuff and food in the garage, that we through away later. We helped him both lift and clean-up.

Bottom line they were just into getting their highest $$$ less about the customer. I would definitely not go with them in the future. Fyi, their customer service was great, but when I asked them to come to install it later afternoon they said no, but to get late charges and trap you into the work, they did show up after 7:00 p.m.

B B.

Thanks you James for the incredible customer service and high quality work. James has an incredible work ethic and can do attitude. He works until he gets it done. I remember when our condo complex had a major leak and I saw James at 11:00 pm still working and checking each building. Some plumbers turn water off and on quickly with no thought to the pipes, but not James. He slowly opens up the valves so the pipes are safe from bursting-this after already putting in a 15 hour day.
He's amazing!

Lynette L.

James is excellent! He is extremely thorough and efficient, and provides great customer service and care. He has completed several jobs for us, and is my go-to plumber. I really appreciate James's process... He examines the issue and troubleshoots, explains the problem in ways I can understand, provides me with several options on how to remedy the problem, and tidies everything up before he leaves. He's had times when he takes a look and has to come back later or another day with the right parts - on time and as promised. I think his rates are fair, and I would have a hard time finding someone as knowledgeable, friendly, and professional as James!

T S.

James is fantastic! He has done 2 jobs for me and each time he is right on it---he leaves no stone undone. He is a very nice guy and very kind, he is an expert at figuring it out. Also, he will let you know if it is something he cannot fix. Which is so great, because I have hired other plumbers in town that tried to rip me off and the easiest of jobs. Which is how I found James.

Please give him a try he's great!

Lucy Southam
Southam Farms

Kellie A.

We had our hot water heater go out at 2:30 am on Saturday morning. Thanks to Lee at Precise Plumbing we had it fixed and hot water once AGAIN by Saturday night at 8:00pm.
Lee...thank you for your hard work (on a Saturday)

Samantha E.

Blue Diamond Sales and Rentals use only Precise after 16 years in business. James and his crew are simply the best! 10 STARS.

Jingwen C.

I am very thankful for precision plumbing regarding the low water pressure in my unit in San Diego. He adviced is to remove the water pressure regulator at the shower head since the water inlet pressure was reduced from high to low. He is truly thinking of the customer's concerns, and have great integrity and professional ethics. I will be happy to hire him for future plumbing works.

Kimberly D.

We called James mid afternoon to see if he could service a clogged shower drain. He arrived the same day and unclogged the drain quickly and even took the time to wipe down the shower floor with cleaner after he was done. Very nice and polite. We were very happy with his service and reasonably priced!