PR Plumbing, Heating & Air Conditioning

Linda L.

Our toilet was leaking & water was flooding the bathroom. PR Plumbing came to the rescue at 9 pm. Very polite & quickly fix our problem. Than you!

P. Y.

I called PR on Saturday 8/28/21 to try and get someone out to look at my mother's water heater. I called around 4:30 pm. The dispatcher who took my call said someone would call me back before arriving to the house. Three hours later, still no call. So, about 7:30 pm, I called back and the same dispatcher answered. Dispatcher reassured and said someone would call me. What a waste of time! Thank goodness no one came out after reading all these 1-star reviews!

Dawn W.

Our air conditioner broke last night I called first thing this morning and they sent someone right out. I was surprised they could come out so fast.
This is my second time using this company and I will continue to use them in the future. Jesse was our technician he very polite and professional he did a great job getting our air going again. Same for the technician we had last year that's the reason I decided to use them again. Thank you so much!

Bill B.

Recently, the control valve in our shower/tub began leaking again. I attempted to replace it as I have done many times but this time there was a problem. I could neither install it completely nor remove it. This meant no water to the house. I called PR Plumbing but the could not get out until the following day. But when they did arrive, they had the proper tools and the correct replacement part. Fresno Distributing had been selling me the wrong part for years, but only a professional would know that. I now have a working shower/tub again without a leak. Thanks PR!

Zach R.

After having issues showing up for scheduled calls, they reached out and fixed my AC problem after I posted a poor review. I wish it didn't take a bad review to get someone to come out but the guys did a great job and were very friendly.

David K.

Great company, lead by a great owner, Dan. Dan was cordial and professional. They gave us a great rate, and went above and beyond at time of service. Inspected our main sewer line and identified the problem. Was knowledgeable and worked diligently to resolve the plumbing issue.
All their drivers/techs were prompt and professional and worked hard to our satisfaction. Highly recommend this company, they treat their customers right. Thanks again!

Kevin M.

I had this company come and repair my water heater tank because we had cold water running instead of warm water. They came and repaired it and charged me half a thousand dollars for my water heater to only work ONE WEEK. The water started being cold again Instead of warm after just ONE WEEK. Disappointed. They charge way too much for the quality service.

Jorge M.

Took them a whole month to complete a job at my house. They first blamed it on on American home shield. But when I told them it's been 3 weeks and I need this fixed and I hope American home shield does not send them again a worker there ( I think he name was letty) said don't worry we aren't doing business with them no more so you won't have to worry about that. I had to call several times a week to get status on my parts . All they could say is I'm sorry our parts department is not doing so well right now. A manager did call and apologize but this was after the plumber was given them wrong parts to do the repairs and my house . He has to leave and come back the same day to fix. From the initial assessment to the completed job it took them 1 month to fix .

Sam M.

Our home air conditioner started blowing warm air yesterday evening. We called PR this morning and they were at our door by 10:15 AM. The technician, Juan, and his assistant were the epitome of professionalism and courtesy. They diagnosed and fixed the problem, a failed capacitor, within 30 minutes They also checked refrigerant levels and other operating elements of the AC system and let us know they were fine. This type of professional, honest service is why we have utilized PR for both our annual maintenance and specific plumbing and HVAC needs for over 10 years. My wife and I noticed that every service person we have worked with from PR over the years has followed the same exemplary customer service model of politeness and professionalism. PR Plumbing is one of the finest service companies of any type that I have worked with in my life.

miriam m.

PR Plumbing was sent out to my house through my home warranty company. I have a leak under my house near the kitchen sink. The technician came out and confirmed there was a leak and said I would need to stop using my kitchen sink, dish washer, washing machine and laundry sink for a week before the could make the repairs needed. I reached out to my home warranty company so I could get a cash out and go with another company that was willing to do the repairs without me having to stop using my sink. The technician has yet to give a descriptive diagnosis which has held up the cash out option. Without that diagnosis, there is no moving forward to the next step. The home warranty company has called them multiple times requesting the diagnosis. It's been almost a month and they have failed to submit that information to my home warranty company.