PR Plumbing, Heating & Air Conditioning

Sam M.

Our home air conditioner started blowing warm air yesterday evening. We called PR this morning and they were at our door by 10:15 AM. The technician, Juan, and his assistant were the epitome of professionalism and courtesy. They diagnosed and fixed the problem, a failed capacitor, within 30 minutes They also checked refrigerant levels and other operating elements of the AC system and let us know they were fine. This type of professional, honest service is why we have utilized PR for both our annual maintenance and specific plumbing and HVAC needs for over 10 years. My wife and I noticed that every service person we have worked with from PR over the years has followed the same exemplary customer service model of politeness and professionalism. PR Plumbing is one of the finest service companies of any type that I have worked with in my life.

miriam m.

PR Plumbing was sent out to my house through my home warranty company. I have a leak under my house near the kitchen sink. The technician came out and confirmed there was a leak and said I would need to stop using my kitchen sink, dish washer, washing machine and laundry sink for a week before the could make the repairs needed. I reached out to my home warranty company so I could get a cash out and go with another company that was willing to do the repairs without me having to stop using my sink. The technician has yet to give a descriptive diagnosis which has held up the cash out option. Without that diagnosis, there is no moving forward to the next step. The home warranty company has called them multiple times requesting the diagnosis. It's been almost a month and they have failed to submit that information to my home warranty company.

Farrell M.

PR is fantastic. Jesus is the nicest and most thorough technician we've ever had out at the house. When it seems like you're dealing with an endless succession of unqualified or incompetent household appliance, electrical, and HVAC people, it's a relief to work with the team at PR. I'm putting them on the ""Go To"" list for future repairs and service needs. Great team, excellent work. Thank you Jesus and PR team!

Cheryl J.

Called at 3pm for Water Heater that went out. They were at my house before 6pm. Part order back in service within 24 hours. Technicians very nice and professional. Libby at the office was awesome.

Victoria M.

I need emergency services because my toliet was overflowing and backed up and leaking and it was backing up toliet into the shower
I called P R plumbing to help declogg and fix the problem I pay $225 and one day later having the same issues
Then I call back and ask them to come out again said it's not guaranteed
Wanted another $45 fee to come back out
I talked to supervisor he waived that fee
The same plumber came back out and
Still having the same problem of leaking toilet
Still not working after back out 2x with p and r plumbing
So I called different plumbing service snake and lateral
They told me that last plumber did it all wrong
Because the lines were still clogged up
The last plumber didn't apparently do the job correctly
I asked for refund w P R plumbing
They will not refund me so I wrote this review.. it not slander it's the truth I paid for service it was not done properly
the problem was fixed by another company for $230
I'm just waste of time and money with this company 2x p&r plumber came out did not fix the problem
Did not give me a receipt
I would tell anyone not to go With company
Horrible service
And DAN M thanks for putting my personal info on blast on yelp
that it public humiliation and I will be calling your supervisor tomorrow for this post
I am writing this review so people don't waste time and money with your crap services
Literally snake and lateral gave me 14day warranty and they don't care what comes in the line
Yes I did use flushable wipes in the past not anymore after paying $600 in plumber bill
Just ridiculous that you comment on here play victim can't answer my calls just refund me Please

Eric F.

If your problem is covered by home warranty, great. If you are paying out of pocket, you will be severely overcharged.

the service tech that came out was great, and I was looking forward to giving him my business. Professional, pleasant, quick.....but the company will try and gut you.

Lorien A.

Jesse came out tonight we called at 9:50 said he would be here at 10:00pm. Sure enough he's here outside our house! He was friendly and helped us get our laundry line/kitchen line cleared up. We will definitely use PR Plumbing for any other plumbing issues. Thanks Jesse for the speedy service and help tonight.

Khamnga S.

Our AC went out and we contacted our home warranty. They told us the they were sending PR Plumbing out and that they will have them contact us to schedule an appointment. The appt. was scheduled for the following day first thing in the morning between 8am-10am. We waited all morning, not a single word from PR Plumbing. 10 o'clock came and went, still no call from them. We called our home warranty again to advise of our situation. They were sending someone else out instead of PR Plumbing. Very disappointed with PR Plumbing!!!

Debra W.

PR Plumbing Heating and Air-conditioning installed an air conditioning/heater unit. From the start of the estimate to the finish of the installation everyone was very professional and informative. Jose came out and did measurements to ensure I was going to place the correct size unit on my house. He looked in the attic were he noticed the duct in one place was too tight- which it happened to be one of my rooms which was always hot. The installation crew showed up at 8:00 am and the installation was completed by 12:00 pm. All the guys were very professional and polite. They kept us informed from start to finish. They corrected the duct issue for the bedroom. Now all my rooms in my house are cold. We had to turn up the air conditioner thermostat as the house was too cold.

I would definitely recommend this company for anyone would needs any work or installation of a new air conditioning/heater unit.

Ed P.

Had problems with water heater making loud banging noises. Called PR on a recommendation from another firm. Thomas came out and found the problem in about a minute and hustled to get the part and replaced under the first hour to save me money. Could not ask for better service. We will use them now for all sour plumbing service. Thanks Thomas.