Powers Plumbing

Sandra R.

We had a very deep clog in our toilet (a friend thought it would be a great idea to flush a fistful of makeup tissues down). We tried both an auger and a plunger. On top of that we live in a duplex, and the pipes of the house were rearranged by management making the clog even more complicated. Chris Valencis (our plumber) went above and beyond to fix the problem. He made sure he tried every solution before having to resort to removing the toilet. In addition, he made sure to get the job done before I had to go to work and left the toilet area clean as a plus. Will definitely hit this plumbing company next time I experience a problem.

German T.

Called to ""fix"" a faucet not properly working at my business:
Plumber comes in 1st time: a new part is needed, ok, so he orders the part.
Plumber comes a second time to ""install"" the part, but is not the correct one.
The plumber apparently ""talks"" to my staff and tells them the faucet cannot be fixed, but it works fine, my staff accepts the ""explanation"" and the plumber leaves.
I got a bill for $ 209 today. I called back the office and the person on the phone apologizes and says he is going to talk to the owner. Needless to say i told the office clerk that i can pay for one diagnostic visit, but thats it: my faucet is the same as it was before their visits.
I got a call back few minutes later with apologies and sorryes, which doesnt fix or solves anything by the way, then my bill now is lowered to $160. Hahahaha. I asked why dont they come and fix the issue at least, and the clerk says on the phone that the issue i have with my faucet cannot be fixed: i guess i have a faucet with a terminal plumbing disease, lol. They are gonna have to do better than this. Here is in a nutshell my experience with this business today.

Food D.

Over the last six months we've had the unfortunate experience enlisting Powers Plumbing to conduct multiple jobs on our home.

In summation we spent over three thousand dollars, they sent six different guys out in as many trips, and never solved the problem. We are young home owners of an old house and aren't terribly handy or knowledgeable, but not dummies. My wife is a young and successful physician and I'm a national leader for one of the fastest growing publicly held technology companies in the world. We feel Powers took advantage of us.

We first called them to fix a blockage on a weekend. Two plumbers spent several hours trying to troubleshoot the problem. They ""fixed"" the issue eventually after several hundred dollars worth of service. Shortly thereafter the issue resurfaced and they came back to ""resolve"" the issue. We live in an older home with some remaining g older cast iron so we understand these issues can arise. However, Powers insisted we install a clean out which was an expensive installation. Two months later, when we other plumbers come and they pointed out that a clean out was already in place only ten feet up the line. Did we need the clean out Powers insisted on installing? According to 3 other reputable plumbers, NO.

We eventually decided to proactively replace the cast iron under our house. Powers became unresponsive when it came time to actually solve the issue. Do yourself a favor, save yourself some money, and call Bill Howe or Monty's Plumbing.

Chan M.

Powers Plumbing responded to fix our gas leak within two hours. The plumber was Mike Ramirez and he had a very difficult task replacing our main gas line with poor access under the house. He worked for two days and accomplished the near impossible. Thanks to Powers Plumbing and Mike for an excellent job.

Celest'e U.

FANTASTIC customer service... we had a major sewer back up and as you can imagine we were in a panic and needed some help QUICK! After reading a few reviews, I choose to call Powers Plumbing, over the 'big name, recognized' cooperate companies. I was VERY impressed with the entire process. I firmly believe that small businesses deserve recognition, and even more so when they do an outstanding job! Our clean out was not a simple task, and yet the plumber returned on day #2 to make sure we were up and running again. I can not thank them enough. They have certainly gained a costumer for life!! Thank you to Janet and the team!

Randolph O.

Wonderful service and real life saver to find this charming shop which stocks hard to find parts for our kitchen faucet. Janet was so helpful, thanks a lot :)

Katherine G.

Powers Plumbing has been our plumber of choice for many years! Not only have they helped take care of our basic plumbing and heating needs, but have also been there for major emergencies with our rental homes. Always polite, service oriented and dedicated to solid customer service, I wouldn't think of calling anyone else for any plumbing or heating problem.... I highly recommend Powers Plumbing to anyone who is looking for solid service history, exceptional expertise, and rock solid interpersonal skills!
Katherine Gillcrist

Chris F.

Powers Plumbing saved the day! We called two other drain cleaning companies before them. The first one told us we would have to have a clean out installed and plumbed to the outside of the house, as they couldn't get their machine under our house. The cost for this was only $500.00, then an additional $200.00 to $500.00 for rooting out the pipe.
The second company said it would have to be hydro-jetted at a cost of $400.00 to $750.00.
When Matt arrived from Powers Plumbing, he looked at the situation and said, ""We will have to move some things,"" and pitched right in to help. About 45 minutes and $69.00 later, we had a free flowing drain!
Thanks again Powers Plumbing!

Wayne E.

My water heater went out after about 8 years so I decided to give Powers Plumbing a call, they provided me with same day service and an hour later a technician arrived to asses the problem on day 1, most plumbing companies charge by the hour in labor to asses the problem wether or not they get to the root cause, in this instance it was unknown what the problem was after the plumber was over for an hour before they left. They did research and gave me all my options when I called on day 2 (I got a second opinion from an experienced friend and it all aligned correctly with what they told me) long story short, turned out I needed a new water heater. As I called on day 2 the lady the lady recognized my voice and greeted me by name, over the phone I let them know I was on a very tight budget as I knew this would be a significant unexpected charge because I knew I needed a new water heater, they did their very best to work with the figure I gave to them and were in and out within 3 hours with hot water restored again, no more cold showers! They even waived the cost of the 1st day assessment since they could not find the problem the first day. These guys will be my go to guys for my plumbing needs as they were up front and honest with me, the technicians were also very nice and worked very hard and fast to get the job done.

k e.

TERRIBLE, terrible terrible. DO not use this company. They are unclear, do not give quotes, over charge and are all around losers. 3000 dollars later, we still have a problem. They left a huge mess, scratches on the bathroom floor. DO NOT USE POWERS PLUMBING!!!!!!!!!