Powers Plumbing

Amy H.

They charged me for 3.5 hours of work. They were at my home for 40 minutes. They say in their van fir 30 minutes and I get a bill for 2 more hours I called and told them the issue and they ignored me

Vincent O.

Super reliable service! We're having issues with water leaking from our roof and couldn't figure out how to turn off the water for the building. I called Powers and Janet was extremely helpful. She was able to give some recommendations and had a gentlemen come out and help us with all our small requests! He was efficient and very knowledgeable during the service call. We found ourselves a new local plumbing company. Thank you again Janet!!

Hailey B.

Super friendly service and care the same day! Highly recommend! Very upfront on costs ect

Ginger W.

I have known Janet and Allen for over 15 years through our mutual passion for historic preservation. They have done outstanding work for San Diego historic resources! When the plumbing company that had been working on our condo's multiple plumbing issues were finally going to get our bathroom sink back in operation after two months of not having a working bathroom sink weren't able to get us scheduled for another week I said, I know some plumbers! I put in a request through the Powers Plumbing website and within a couple of hours I got a call from Janet saying they had a cancellation and could get someone out there in an hour or so!

Jonathan arrived very quickly with all the items he needed to hook our sink back up. He was wearing a protective mask and politely asked if he could come in. I showed him to our bathroom and he got right to work. Before I knew it he was done! He put in all new connections to get our 1.375"" sink drain pipe hooked up to the new 2.5"" wall pipe. It looks and works great! I did a little dance of joy for not having to wash my hands or brush my teeth using the bathtub or kitchen sink faucets any longer!!

Thank you Janet and Jonathan!

Chuck P.

I felt comfortable with Powers Plumbing shortly after Jason answered my call first thing in the morning.... and it only got better when Corey arrived to replace my tankless water heater later that same afternoon. Jason understood the urgency to get my job completed before Saturday and arranged to have Corey, who happened to be very familiar (I'd say an expert) with the Noritz water heater, come to my home to get the job done, which he did in a short couple of hours. I can't say enough about Corey. He is very knowledgable, works very fast, and cleaned up everything before he left. It's guys like him that make you realize that you picked the right company to do your job.
I'd give these guys 10 stars if it were an option! Thanks to Powers Plumbing and to Corey for a job well done.

Vivienne B.

I feel so lucky to have Powers Plumbing as my plumbing company. They have worked on plumbing problems at my house from time to time for years now and every single time I thank my lucky stars for them. I am leaving this review now because 9 days ago I walked into a disaster in my guest bathroom, with sewage spewed from the toilet onto the bathroom floor and guest room carpet. I called Powers Plumbing, and it was after hours. Instead of getting an answering service I got Janet herself (I think she is the manager). Immediately she said she would send the after-hours plumber as soon as he finished the job he was at, and she recommended that I call a restoration company right away, something I had not thought of as I stood on my soggy carpet and surveyed the horrible mess. She recommended a restoration company, I called them, and their team was at my house 30 minutes later to clean things up -- after hours. And the Powers plumber arrived shortly after. This is typical of all my experiences with Powers: an attempt to get to the job as soon as they can, very competent plumbers and staff, personal service where people know me, going the extra mile and thinking beyond just the service they will provide to what else is needed, and low turnover so I have a good chance of getting a plumber who has been to my house before. The restoration company that Janet recommended has been extraordinary, and like them every company they have brought in (for asbestos testing and then asbestos mitigation) have been top-notch as well -- accessible, knowledgeable, punctual, professional, competent. I would not likely have had such a good experience post-sewage spill if Janet had not recommended this restoration company to me. Also I have recommended Powers Plumbing to friends and they have all thanked me for turning them on to this great company.

Dave G.

Eric came out, during our COVID lockdown, and was able to get the shower back online in short order. Old copper pipe that had to be cut and a new one soldered on. He was courteous, quick, and very professional - highly recommend. Dave

Jim F.

I had Powers come out because there was standing water in the dishwasher. Their diagnosis indicated the drain line from the dishwasher to the disposal was run incorrectly. Thus, they installed a new disposal and a new faucet. The latter was apparently needed because the old faucet interfered with the drain line. The total bill came to over $900, including $480 for almost four hours of labor. The hardware cost was substantially more than I could have bought it for at Home Depot or other local store. They said that the labor charge included the time to drive to and from their shop, which is about ten minutes away. Even so, the labor time for an experienced technician should not have been more than two hours, IMHO.

Richard S.

Horrendous customer service! I rarely (if ever) write negative reviews. I am a real estate agent and referred Power's Plumbing to a client to give an estimate and camera inspection. After showing up over an hour late and expressing confusion over what they were there for and everything we already discussed on the phone, they proceeded with the estimate. 3 days later, my clients received an invoice that was $120 over what the clear agreed price was and when confronted, the employee who made the mistake first said they would make it right and fix it, then the owner, after accusing me to my client behind my back of creating problems, said they would not change the invoice.
I, of course, can't charge my client for this, so I let Power's know that if they really have this much lack of customer service, they can bill me (the referring agent) the excess fee and send a separate invoice if they want payment. They failed to do so after that and the owner just called 30 days later to pretend we never had this conversation and try to charge interest on the original invoice.

I rarely see this bad of customer service and lack of responsibility. Not only did they lose a $9k job over it, but any future business that I have the ability to refer. I'm surprised they can't see past that and would rather rip client's off. Then again, I should have seen from the negative reviews in the past that this is just how they choose to operate. Save yourself the trouble and find a different plumber.

They are basically charging me for the Hour they made ME wait for their late arrival.. Almost laughable.

Frank L.

We called Powers and told them that our kitchen faucet was leaking. They sent someone out who said yes it was leaking and yes you need a new faucet---and charged us $60 for a 5 minute visit. So, we got a new faucet and called Powers again to schedule a plumber to come out and install it. The owner said that we would be the first on the schedule (they are 5 min away) and they would be there at 8 o'clock. We changed our schedule to accommodate the 8 o'clock appointment. At 8:30 AM no plumber had appeared and so we called Powers. We were told that the owner called an employee meeting and that's why they were late. We did not receive a call from Powers that they would be late , AND we the customer, changed our schedule to meet theirs. This is not a customer focused company and we'll find another plumbing company