PowerHouse Home Services

Hillary H.

We recently had the misfortune of choosing this company for a home generator. The Keystone Cops and Three Stooges have nothing on this group. Not only does the right hand not know what the left hand is doing, it doesn't even know where it is. Lots of good folks trying there, but leadership is sorely lacking. Disorganization their specialty. Broken promises, sloppy work and outright lies. Avoid at all costs!

Robert H.

Used Powerhouse for my in home generator for the second time and was not disappointed. We had to leave town during the appointment but he said we did not need to be home. Was a simple fix and was up and running that day. Incredibly helpful staff and will go out of their way to accommodate the customer. Only company I will use for generator repair.

Michelle J.

Powerhouse is a fantastic business. We purchased a Generator from them before IAN slammed our house and destroyed all our belongings, house and Cars. Powerhouse actually cared. They came out and fixed everything within a week. Their warranty and their Maintenance contract is a must have. They actually came out yesterday and changed the oil on the generator. I didn't even realize a generator had oil! I highly recommend them to anyone

Leslie D.

Unbelievable NEGLIGENCE...Repeated Generator Failures! Now power is out and generator is blowing hot oil all over the system. NO RETURN PHONE CALLS...They CANNOT even get the final permit fr City of Naples due to repeated violations. Worse, in 2 emergency situations, THEY IGNOR PHONE CALLS ...We are filling suit Monday on grounds of REPEATED Negligence with well documented, photographed and substantial evidence / proof.

A L.

Our whole house generator was recently installed. I had to delay installation a few times and was never rushed. Dustin did a great job on the electrical side, keeping me informed of progress and cleaning up the construction mess every day. Kelly in the office was always very pleasant and helpful. The gas company workers were respectful and did a nice job preserving and replacing sod over the site where they dug the hole for the propane tank. I recommend PowerHouse.

Sarah P.

Insane prices ...Charged outrageous fee of 350 for estimate... Estimate quote was thousands more then several others ...NOT HAPPY

Mark A.

Don't waste your time or money on this company. It's been over four months and still don't have my generator connected. They finally got it installed three weeks ago, now it is just sitting there. One excuse after the other... no one calls back or follows up. Things are lost, like notarized papers and they have to be resent. They sent the final invoice as soon as the generator was installed (though again, remember it is not hooked up) for the remainder of the cost without even completing the job. We were told when we went with this company someone would be in touch weekly to give us updates... don't believe it. We got 2 phone calls, every other call I have had to contact them... and a they may or may not return the call, more likely than not, you will have to continue calling until you reach the person you need to speak with. Huge disappointment. Unfortunately we are stuck with the company now since the maintenance was part of the contract we signed. Very disappointed.

Jacob B.

Well this service is a rip off. Does not make correct installations. Tries to install parts inappropriate for the job. Just plain unreliable and expensive to boot. Look elsewhere for your electrical needs. Does not stand by the work it does either. Doesn't make promised return phone calls. `ne star is as low a rating as yelp allows. Powerhouse deserves fewer.

Riley G.

I had an appointment for an oil change on my Generac generator. Powerhouse failed to show up and did not call. Fast forward 2 weeks later and the same situation, no show, no call. This oil change was part of my contract when I bought the generator. Legally, one party's failure to fulfill any of its contractual obligations is known as a """"breach"""" of the contract. Depending on the specifics, a breach can occur when a party fails to perform on time, does not perform in accordance with the terms of the agreement, or does not perform at all.

John J.

The team at Powerhouse is friendly, attentive to detail, and eager to help make your home or business a better place. We hired them to install a whole home generator and have nothing but great things to say. The owner is quick to return calls, answer questions, and make sure you are comfortable with the project. I would highly recommend their team to anyone looking for electrical services in Southwest Florida.