Power Plumbing Services

Karen K.

I STILL have a gas line leak after spending $2288 with Bill & pioneer plumbing.
I never got an itemized statement till I hounded them for it. Bill will talk 15 mins about how much he knows - gains your trust & even helps you get financing. They were supposed to fix a gas line leak & had the inspector come out to pass the work. My bill is only for bringing the 7 yr old water heater up to code REALLY?? If he said it would be cheaper to get another one - I don't remember it. But if he really cared about people he would have been honest with me I never would have paid all this money FOR NOTHING! DRAIN PAN $217, ROOFER $450, $485 CUSTOMER SUPPLIED WATER HEATER, GAS TEST $373, REPAIR MEDIUM ACCESS $373 All about the water heater. People like this need to BE IN JAIL!!!

Michelle D.

I got a quote from on of the plumbers who then left the company but tried to get us to stay with him without telling us he was no longer with the company. Had I not had to call the company myself for a question, I never would have known.

Then I scheduled an appointment, which was a long way off from when I called, but I understood because with the winter storm, everyone was needing plumbers, but when we set an appointment for them to show, no one showed up. Finally, around 1pm, we get a phone call saying they will be there in the afternoon. Then we get a second phone call saying they'll be here at 5. Then another phone call saying they would be here at 6:15. Finally, the plumber shows up.

He was unable to complete the job we had gotten the quote (the quote should have been better written so others knew what to do for the job) for because he could not get the dishwasher out of where it was and he didn't want to work underneath the sink because he couldn't get behind the dishwasher to turn the wrench. He seemed unwilling to consider another option.

We then explained that we had been without hot water in the sink for all this time and we would really like hot water in the kitchen (we had been boiling water to wash dishes). He then said he could cap things off and get us hot water. While I felt it was a little pricey for what he did, he completed it quickly and got us hot water for $336 bucks.

He said when the demo folks come out to do our cabinets, we can call him back to finish the job after they demo and before they build the new cabinets around the dishwasher. It will be a pain to manage the timing but we'll make it work.

All said and done, I'm happy with the job that they did, I just wish the entire job could have been done in one go and that the scheduling were better. The plumber was nice and professional, and ultimately did a good job for what he did do. It wasn't really his fault as much as it was the plumber who is no longer with the company's fault for not writing the quote properly so people in the company knew what the job entailed.

I would actually use them again--I know this review sounds bad, but the work he did do was good and he was friendly and courteous. If we could schedule better, I'd definitely use them again.

Larry B.

I think the fee for telling you that you have a leak that you already know about is a little high. The crew was great and the repair was done well.

Dee Dee M.

Called them to have my home serviced. They asked to speak with homeowner, and ultimately was just more hassle than needed.

Robert M.

I talked to a Pioneer Plumbing representative on phone about needing a wax ring and could not get a price without someone coming to my house. Made an appointment, Pioneer technician was late, and gave me a price on arrival, for wax ring replacement job, of $298, plus charges if any other problems were found. Since the $298 is a standard starting cost, I believe this could have been told to me over the phone, and saved me some time and disappointment.

Earleen H.

Ulices was very professional courteous young man he did a great job explained everything to me would recommend pioneer plumbing and Ulices. And very reasonable pricing, My first time ever with a professional plumber I would use them every time.

Vicki M.

In August, Pioneer Plumbing put in a pex system in our home and were outstanding. Thorough explanation and quote, quick completion of the job. We were able to stay in our house every day except one night where they had to turn off the water to complete the job. Cleaned up after their job each day... helped move things in and out of areas they needed to access. Can't recommend them enough. We priced many and read a lot of reviews before deciding on who to use for this expensive job. They are not the cheapest nor the most expensive. You get what you pay for. Trusted workers, good job, efficient! HIGHLY recommend. They also referred us to drywall people that did a great job as well. One small glitch after they left with a switch on a dishwasher that was overlooked to be turned back on and they were out immediately to fix it! Would use them again!!!!!!!

Pat T.

Do the Math!!! Your not getting a better price with membership if within a year your paying it all back. More like a discounted payment plan. The guys were nice & courtous but the prices didnt sell to well with me. Way out of my range.

David P.

I only had a few days at home so instead of doing the work myself we called these guys.
We needed the tank flush kit replaced,(we supplied) and the filter replaced(we supplied) at our well water supply.
Even though I told them that I wanted the kit replaced the guy that arrived said that I only needed the flapper. So that's all they done swap a flapper out. Then changed a filter. The charge was $153.00 per item. Yes, $306.00 if I remember correctly for about 30 minutes.
You be the judge.

Kevin P.

I was directed to Pioneer Plumbing for a garden tub overflow drain pipe leak. They insisted that I allow them to get to the house before they could quote a price. They charged me a trip fee then tried to charge me double what a different plumber charged for the same repair. The Pioneer Plumber said they had a standard fee for an overflow pipe replacement. That would have been better quoted over the phone if it is a standard rate.
I was also told that they would charge more to add an access panel. There was also ready an access panel present. I opened it and could easily see the leaking drain pipe.

I deal with lots of craftsmen and trades. I would not use this company.