Powell Plumbing

Dan S.

Developers, flippers, and remodelers beware. I have almost finished a small remodel in Moscow. I had Powell do the rough-in work with a promise from the owner to come back in the spring to finish. They finished the rough-in work January 2022 and I paid them. Now it has been more than 7 months, more than 20 calls, multiple promises from the secretary that she would have them come out and finish. Still nothing. My house is completemy finished now minus the plumbing. So it is un-habitable. I cant sell it and can't live in it. One month ago I finally filed a better business compliant and still nothing. Beware because if Powell starts and does finish it, no plumbers in the area with touch the project. BEWARE!

Dakota D.

Had small remodel and water heater relocation this man ran the cold in the crawl space to shut off and after shutoff tied in the hose bib and water heater and that's it. Then on the outlet side of the water heater (so hot side) he tied into the existing cold to the rest of the fixtures. Cold water lines have hot water and hot lines have no water. Idiot!!

Noelle C.

Excellent, quality service, quick to respond, easy-going people and my plumbing issue is fixed. Thank you, Powell Plumbing!

Tami B.

I would recommend giving them a call. I went with another company and called Powell for pricing and advice and even though they didn't have my business they went out if their way to research and answer my questions. I will call them first next time.

Joel F.

Powell installed a new Bradford White water heater for us. The installation seemed adequate except that the tech didn't check the hot water pressure at the bathroom shower head before he left. On a well system, the tank supplied not quite enough pressure to get a hot shower. I was able to correct the problem by increasing the pressure setting on the cut-off switch at the pressure tank and raising the hot water temperature a few degrees so there was less hot water required to get an adequate temp/flow balance for a shower. Worst of all was the fact that the plumber set the old tank on the corner of a brand new concrete parking stand leaving an 8-foot rust stain where it leaked rusty water and drove off after loading it without even trying to hose off the rust. There were a gravel drive, a grassy area and an old concrete section all less than 2 feet from the new pour - better choices for setting down a leaking old tank. UNPROFESSIONAL!!! I did manage to clean the rust stain off the following summer but shouldn't have had to waste my time and money.

Caleb C.

I tried scheduling something for same-day service (today). They were booked already, but they promised if they had an early opening, they would take a look at the problem we had. I was a little disappointed, but a couple hours later, they gave me a call and let me know that someone would be stopping by.
He came in, was polite, fixed the problem quickly, and was out to his next scheduled appointment. I really appreciate the quality and professional work that Dave did, and they fit it in on short notice.

Austin R.

Quality service, quick work, and nice people. I don't feel like typing out the entire fiasco so to make a long story short, Powell plumbing saved my bacon.

Holli C.

I had a water heater issue. The plumber was prompt, courteous diagnosed and fixed the problem easily. I will call them again if I need a plumber.

Mike E.

Called about a broken toilet supply line. Plumber came out, looked at the toilet, said he had to go out for parts. Never heard back that day. Called back the following day and they said they couldn't find the part and so couldn't fix it.

IT'S A SUPPLY LINE. COPPER TUBING. Up until now, I'd never met a plumber incompetent enough to not know how to use a brazing torch. What do these idiots do: wait by the phone with a bottle of Drano and a plumber's helper hoping somebody less competent than them will call?

Emily H.

After being told by another plumber that they were ""too busy"" to come out, the guy at Powell came out right away and fixed the problem quickly and efficiently. We had to have additional work done later (we have OLD pipes circa 1935 that needed to be replaced in places) and once again, he was able to come out the same day we called, fixed the issue quickly, and now the drain in our kitchen sink works better than the day we bought the house. Bonus, the bill on both these jobs were not bad and their receptionist was polite and extremely courteous.

If you've had a bad experience with these guys, maybe give them another chance. I was very pleased.