Point Loma

Kevin G.

I called over the past weekend when I had an issue with some lights no working after it rained. The owner of the company took my call and was very nice. She said that she would try to get someone out there on Saturday but if not, they would call me first ting on Monday to confirm what time they will be there. It is Tuesday and I never heard from them. I got tired of waiting and called some one this morning who was very responsive and flexible enough to get out with in a couple of hours.

If you decide to go with this company, you will have to follow up to make sure they actually do what they promise. That does not work for me and I will not be using this company again.

Mark M.

I unfortunately had to call an electrician yesterday because some lights were malfunctioning in a few rooms in my house. I went with Point Loma because of some positive reviews on Yelp and Angie's List. They were able to come out the very next day, fix the issue in a very professional manner, give me some advice on what needed to be done eventually (entire breaker box!) without being pushy at all, and speak to me and my family in a very positive manner. I wouldn't hesitate to go back to them. I think they gave me a good price for the job that was done, especially since it was last minute, they worked quick, and explained to me what they were doing at every step of the way which was very helpful!

Michael T.

Had them out for an estimate last summer for my old house. The quoted 4K, I ended up with another electrical recommended by my plumber and paid a third of that.

N O.

We are happy repeat customers. The previous owner of our house was a self-declared handyman which means fire hazard. So we've had PLE out for 3 jobs now: 2 minor and 1 major fixing the old handyman's work.

The first job was cutting off an illegally installed outdoor outlet and installing an up-to-code one. Months later we had them out to install a ceiling fan. And finally, we just had them out to replace our electrical panel from an original 1960's push-button to an up-to-code one.

When we had to replace the electrical panel, they took care of everything with SDG&E which in itself can be a headache. We also moved our panel calling for stucco repair which was also part of their service and also required city inspections...again they handled it all.

Every time they have been out it was fast, they were friendly and efficient, and most importantly they did things right. They take pictures, email you receipts, much more high tech then some others out there. They even sent us a holiday card that included a gift card for future work which was unexpected and appreciated.

I trust their work and would use them for any future jobs we have.

Quick tip: coupons on their website if you sign up for their newsletter.

Art R.

Absolutely horrible customer service. I scheduled an 8 -9 service window with Emmy and then called back to confirm on the day of service. I was told by Ericka that I did not schedule that window and fortunately all their calls are recorded. After playing back the recorded phone call she agreed to send someone out. I told them that I had a homeowner waiting for them and they continued to delay in sending out a technician. 10 minutes later I received a call back from Jessica asking if I still wanted someone to come out. I re-emphasized that the homeowner is waiting. I then spoke with the Jamie the owner and after about 5 minutes she asked if they should still send someone out. I cannot comment on the electrical work but their customer service is absolutely horrible. Jaime, the owner refuses to take accountability for the poor service. Stay away from this company. When their electrician finally made it out to the property the report was completed with the wrong name and address. I guess he was a new employee also. I now have a report that I cannot use due to this error. I have made the request to have this changed but I am not holding my breath. I am curious how Jaime will try to explain her way out of this blunder.

Debra D.

If you live in a 1970-1980 built condo - like I do - and your lights start flickering - like mine did - please do not assume it is a minor annoyance to be tolerated. Instead, call Point Loma Electric and schedule an appointment with Jon. You may find out that your breaker box breakers are in a state of meltdown and a fire hazard!!! Jon quickly identified the problem when he opened my breaker box, removed two of the breakers and showed me the brown plastic breaker burn marks on either side of the metal electrical conduits. For two days Jon and his crew of three replaced the breaker box, checked and repaired all 27 outlets and switches in the home, installed a dedicated line to service my A/C and, even, installed an additional outlet in the bathroom at no extra cost. You might be asking who moved all of the heavy furniture away from the walls and replaced it, plastered the walls where holes had to be cut and cleaned up during and after the work was finished - Jon and his crew did those jobs as well. And, they did it all with the upmost courtesy and consideration for everyone - including each other. In closing...If your home is a 1970-1980 model, and you, like me, have the original electrical breaker box, please call Point Loma Electric and schedule an inspection BEFORE your lights start flickering. If your lights are already flickering - do not wait - I urge you to call NOW.

Pamela P.

I had a problem with a couple of outlets in my house and my washer/dryer wouldn't work. I called and was given an appointment. Jim, the owner came on time and found that my electrical panel wasn't wired correctly. Instead of just fixing the problem, 3 breakers burned out, he re-wired the entire panel for me so I wouldn't have anymore problems. I liked that he didn't do the bare minimum to correct the problem but saw more potential problems and fixed them on the spot. Thank you! I appreciate the extra effort. I would recommend them to all of my friends and co-workers.

Charles L.

This company was hired by the property management company that manages our rental apartment to repair electrical issues we've had for months. Sometimes we were home during repairs, and other times the management company supervised the work. Overall, we're not happy with the work that has been done, the general lack of professionalism, and would not recommend this company to others. Since our property management company hired and paid this company, we don't know what the charges were, only that the drawn out repair process has been extremely inconvenient for us.


Cons:

(1) The first electrician and apprentice initially seemed to fix our problems of power outages and outlet failures, but they re-emerged weeks later. This team also somehow left our radiant heating system on. We didn't notice this until our next month's electricity bill, which was 2-3 times higher than usual. When asked about this by both me and my wife, one of the employees adamantly stated that this was physically impossible. However, after they performed more work, our radiant heater remained off and our bill normalized. No apology was made for the error, and no offer was made to reimburse us for the unwanted heating costs we incurred.

(2) All in all we had electricians from this company came to the house at least four times to fix problems they either didn't fix the first attempt or created themselves. After the first visit we found shards of copper wire, fragments of plastic and drywall, and sometimes even loose screws or bolts around the outlets they repaired. We asked them to be more careful when they had to redo their work since we have a crawling infant at home, but we continued to find debris near our outlets. An entire pile of debris was below the breaker box after the most recent repairs.

(3) We have also found broken fragments of valued belongings in our home near outlets that the electricians have worked on and cannot find the original items, evidence that the electricians broke things and threw away what they didn't clean up, without even informing us.

Pros:

The employees used shoe covers at our request.

Tushar P.

Beware!!! These people are crooks. They wasted time going through a whole bunch of things and gave wrong diagnosis even when I pointed straight to the problem. It ended up costing me over $650 because of all this wasted time when they should have found the problem in 20-30 minutes. Don't try to reason with the owner. He is a bully.

Gabriel R.

I work as a local contractor ao I know how hard it is to manage all projects going on. I felt very well taken care of and up to date on all of my work done it was just a ceiling fan and aome track lighting for a client of mine but they moved fast and the price was right ! Thanks Guys