Poe's Plumbing & Backflow

Michael P.

Owner is solid followed up on complaint technician could use a little charm school and was a little lazy hoping owner makes it right will have to see.

Kathy W.

Poe's Plumbing does good work. They happen to be contracted with my home warranty service. They turned down my last three service calls. Maybe they shouldn't contract if they're too busy to take on the work?

Alex K.

We have an awful experience with Poe's Plumbing! Our bathroom faucet has been leaking for several months. Our insurance assigned Poe's Plumbing to fix it. The plumber was in our house second time a month ago and said that it would be fixed in a week. Since then we didn't hear from Poe's Plumbing. I tried to call or write multiple times - nobody answers the phone, no messages are returned. We are completely stacked and the leak is getting worse every day!
This is not a service that anyone expects or deserves!

Brian L.

Our water heater needed to be replaced and we used our home warranty. Our warranty company picked Poe's Plumbing to replace the water heater and they were not responsive to calls or voicemails. I called almost everyday for a week and left voicemails and no one ever called me back. It took several weeks for them to replace the water heater. The water heater they installed is low end. I would not recommend them.

Jessica P.

Efraín at Poes Plumbing is great! He went out of his way to help me replace my water heater on a last minute, urgent request. He was fast, courteous, super helpful, very responsive, and professional. Judy the receptionist was very helpful as well. Will definitely call Efraín at Poes Plumbing again for any plumbing issues in the future.

Monica M.

Poes is amazing. On time, reliable and fairly priced. They came out here and did the work quickly. Judy who helped us when we called is the reason I will go back!

Eric H.

We had a slow draining shower and a toilet that took multiple attempts at flushing to actually flush as well as a bath faucet that would pour water out while showering. Setting up an appointment was straightforward and painless and the plumber they sent out, Efran, was super polite, kind, knowledgeable, and quick at his job. Had all the issues sorted out in around an hour. When he handed my wife and I the bill, we both were surprised by how cheap it all was! I'm so glad to have found a plumbing service I trust and will definitely use again in the future.

Candace B.

They were assigned by my warranty company. Don't expect a call back from this company. I have called and left messages over the course of several days, along with the warranty company, with no response.

Deya B.

Absolutely the BEST!!! Hands down the BEST company in Monterey County! Judy and Poes are the MOST honest and ethical plumbers in town! I use them for commercial and residential and they are spot on every time!

Stacey S.

I was in a bind with a clogged septic line , new home and low flow toilets . Poe's called me back within seconds after I left a voice mail on a Friday afternoon very close to 5 pm . They came out within 35 minutes , had the line cleared within an hour . They saved my week and weekend! If I ever need a plumber again , I will definitely call Poe's!