Plumbums

Julie M.

I can't say enough about this company! I had multiple leaks in my basement and none of the plumbers I reached out to locally called me back. I posted what was going on to Yelp and the Plumbums responded within hours. Within 24 hours they had someone come out and provided an estimate. The workers were professional and fixed my issue quickly. They also discovered another issue and repaired it as well. Excellent pricing. Will use them for future plumbing needs and recommend them to everyone I know.

Sam S.

James at plumbums is always very professional & respectful. I have called Plumbums multiple times, each time he listens to all of my observations/concerns, and offers expert advice. I recommend this service to anyone looking for quality work at a good price. His fast response is always appreciated. His team always arrives on time, assesses the situation quickly, and efficiently fixes the issue. It can be hard to find a plumber you can trust, I wholly recommend plumbums! He will definitely be our go to plumber for any of our needs in the future.

They 9.

Had a tub drain blockade. I spent four hours trying to get a plumber snake through the thing. EPIC FAIL. Nope, my skillset was the only thing that went down the drain.

Next I called a guy who specialized in drain unclogging who spent an hour trying to run his industrial powered electric plumber snake through the thing.

He failed as bad as I did and this guy had a van with writing on it and everything!! He didnt even charge me cus "" I feel sorry for ya""

He lead me to believe I was looking at a wall removal and bathroom remodel cus theres no basement to access and yada yada yada.
GLOOM AND DOOM! He feels sorry for me????? Now I know im screwed!

So I check out the YELP reviews and see PLUMBUMS. God awful quirky name, but the five stars are there so we give em a call

Appointment was set for the following day. They gave me a call at the time to say, "" running an hour late"" Not a deal breaker.

A two man crew showed up with their own electric snake, some parts to swap out, and crawled around under the cabinets where the only access to the pipes were, and
....and... two hours and $600 bucks later I had a clear drain, and a new bathtub plug assembly installed and now I can take a shower again!

Fast, friendly, and most of all EFFICIENT. Cheap??? Maybe not. But you get what you pay for.

Kevin G.

I have had the good fortune to call on Plumbums in my business anumber of times and in each instance the service was super prompt , done correctly the first time and at a great price. I work in real estate with homes in some distress, so far 2 water heaters, a PVC piping failure, a shower disaster all handled quickly when time pressures were high. A terrific back office that works diligently to resolve your issues .

Pleasure to reccommend
Kevin @ Honey of a Home llc

Steve M.

I've used Plumbums twice now and couldn't be happier. They're prompt, courteous and very knowledgeable. They're quick to fully explain the issue to me and the work took a LOT less time than I'd have expected. And can I mention how reasonable their fees have been?? Seriously recommend them to anyone in need of a plumber!

Lisa P.

Best Plumber servicing Griswold, CT.

Friends, I called every plumber and they all failed except Plumbums. Some criticized my propane boiler over the phone for being too old and I should just replace it without even seeing it. All the rest came out and declared my boiler was dangerous and should be shut down, followed by words to the effect that owner will be calling me. Then owner calls and says oh, sorry about your unit, but the good news is the tech took lots of pictures (without my knowledge or consent tech trespassed on my privacy sending pictures of my property to entities unbeknownst to me). Turns out these techs are merely ""headhunters"" in the business of generating leads for new installs. They don't know how to troubleshoot, repair, or use the tools they bring into your home. Shameful! Stick close to the tech and listen when he goes to his truck for a part, that's where he's giving details on your setup. When he returns he will say his boss has ordered him to decommission your unit for safety reasons (meaning they make it so you can't use it), thereby putting you in the proper desperation mindset for a replacement boiler. Create PROBLEM so you are in state of panic and accept their SOLUTION of a new boiler.

Are you curious about the service I was seeking? I wanted to have my boiler flushed/descaled as the owner's manual says this should be done as a part of routine maintenance. Also, I fiddled with the air emitter and it had a slow drip meaning it needed replacing. While here may as well have the combustion analyzed to see if it was at 80% (in spec for this model), and check all unions to be sure they are tight.

Plumbums didn't even ask about age or model, Jim came out, got the part needed (air emitter), which required draining down the water pressure to install, so in the end the water was flushed as part of the part replacement. Jim checked over my unit and found it to be functioning as intended. He did not recommend replacement. For the replacement of the air emitter, the flushing, and looking the unit over, giving me great peace of mind, I felt the cost was 1/2 what others would have charged me and said so to Jim.

If you need a plumber to do routine maintenance, or, a repair, I give Plumbums my highest recommendation. When the time comes to replace this unit I will look to Plumbums for that, as well. Susan who works in the office scheduling was a delight, she is very welcoming and kind. Again, PLUMBUMS IS THE BEST PLUMBER AND THEY SERVICE A WIDE AREA, TOO.

Jeff H.

Ordered plumbing service remotely for my father's house. Plumbums (not a fan of their name) picked the fixtures and installed them on time of the requested day. Actual charges came in less than their estimate. There was some confusion with dad's credit card and they were able to send me the invoice for payment.

I would use them again and recommend their services.

D C.

Requested service at 7:30am and someone was at my house by 9am. Solved a major back up, explained what was going on and was friendly and efficient. Would call again in a heartbeat though we don't want a back up again!!

Nina G.

Apparently a tin of hair masque from Lush will NOT flush no matter how hard you plunge, plead, and pay lesser handymen to fix it.
Plumbums came, same day, and fixed a problem we've been dealing with for two weeks in a matter of minutes.
Susan, who works for the company, is the sweetest and was willing to work with me when I didn't get paid til the next day and needed it plunged now.
They are wonderful and I will use them again when something else gets stuck in the toilet.

Charles A.

I used Yelp projects to locate a plumber and I feel like I won the lottery. Not only did James show up early, he was professional, expedient, and a great communicator. Turns out the problem is bigger than we hoped, but we look forward to working with James and Plumbums to fix the issue. I'd recommend them to anyone needing a plumber.