Plumbtech

Dan D.

Ron is very responsive and cares about his customers.

He is always looking out for their best interests and how he can help them.

Ron looks for the best options for each customers scenario and takes into account application, budget and expectations.

Monie M.

On Saturday night, my 3 year old hot water heater went out. I contacted Ron Nevers at Plumbtech before church on Sunday morning and was amazed that he answered right away. He assured me that he would take care of the warranty replacement the first thing Monday morning. He not only kept his word, but when I asked him the price, he promised to help me by not charging me an arm and a leg for labor! He asked about me personally and genuinely cared as to my circumstances as a senior. I don't know, in my 70-plus years if I've ever met a young man so kind and accommodating. Ron came Monday morning, as promised, and then two of his workers came, and the job was done quickly, efficiently, and professionally. I would highly recommend Plumbtech to anyone, especially to a senior like me. Ron's Christian attitude is not a 'words only' caring for his clients; he truly cares and I have never encountered a company that has his level of caring and compassion. I will be his customer for life! Monie Munson

John S.

HLY RECOMMENDED SEE BELOW!!

My central air unit died when we turned it on this year. We were hoping we could squeak another year out of it but apparently it decided to take the gold watch and fade into retirement. Everyone knows that dreaded ""click... then nothing"" moment and we were living it first hand. Knowing that it would be pretty hot the next week we decided to have it replaced.

Apparently everyone else in the state of CT had the same idea! We called multiple companies and they were all at least a week out for an estimate (never mind the actual replacement which some said was as far out as 6 weeks).

In a last ditch effort of skeptical desperation we sent Ron a message at 11pm that night as PlumbTec was the last contractor on my list. About 30 min later (wasn't expecting anything till the morning as it was Saturday evening) as I was heading to bed my watch dinged with a new message from Ron. We chatted for a bit and agreed that he would come out first thing Monday morning to take a look.

Monday morning rolls around, Ron shows up on time and he does his thing with the initial inspection. That same day he comes back with an overall assessment of the system and multiple replacement options that take in price and quality considerations. Very well laid out, honest and to the point.

He explained the differences in efficiencies and cost while at the same time was able to show the value behind a slightly more expensive system (IMO most people will simply say ""X is more expensive but it does this"" whereas Ron actually explained it down to the maintenance level).

Needless to say we went with Ron because of his honesty, timeliness and cost. He ordered the parts the next day and we were off to the races that Friday.

Here's where the ""life happens"" part comes into play. Everything is done. Ron has tested the system successfully, everyone's happy. Fast forward 5 hours and I notice that the temp is not cooling past a certain point. I text Ron that Friday evening and let him know what's up. HE LITERALLY CAME BACK OUT THAT NIGHT @ 8P TO TROUBLESHOOT! He stayed for a few hours to figure out the issue, realized that he couldn't get the part needed until Monday and let us know he'd be back first thing Monday morning to resolve it (which he did). Knowing that the upcoming week was predicted to be very hot he expedited everything.

The communication throughout the entire process was spectacular. Nothings worse then not hearing from your contractor for long spans of time or learning about an issue too late. Ron went above and beyond multiple times to right a situation that no one had control over.

Was PlumbTec the lowest quote I got? No, but they certainly weren't the highest either. I'm of the mindset that you get what you pay for and I feel that the value provided here greatly outweighs the cost of the service. The peace of mind is worth it's weight in gold! It's like when you find a good trustworthy car mechanic... once you do you keep that relationship alive and healthy at all costs LOL! I can honestly say that I feel like I have a trusted HVAC partner that I can call whenever I'm having an issue OR if I just need an opinion on something HVAC related. I'm always going to get an prompt, honest answer. The man takes pride in his work and it shows. Attention to detail is there as well. Those are hard character traits to find these days IMO.

Matt N.

I gave Ron a call this morning and he literally came, gave us a good quote, and even came back same day to finish everything. We had a few issues in the home that we definitely needed fixed like replacing the anode rod and install a water filter along with a few odd jobs that I just didn't know how to do. He was great and walked me through how to maintain a few things and basic maintenance on anything I asked about. Very timely and polite. I would highly recommend Plumbtech if you are in the area. I will be a lifelong customer based upon my experience.

Gregory H.

Ron continually goes above and beyond to provide the best services to his customers. What started as an estimate for a new tankless boiler system ended in a new project that helped lower my families monthly utility bill. Ron was professional, precise, and transparent as to what was required for the project and strait forward with the pricing. Once Parameters were reached Ron came in and completed the job in a timely fashion. I will be sure to call on Ron for any future projects and would highly recommend his services.

Mark H.

Out with the BEAST and in with a new high efficiency boiler and hot water tank. Ron at PlumbTech is fantastic!!!
Great service and very thorough. Worked his tail off and finally we can take showers without having to wait for hot water.... Great job Ron...
I would highly recommend PlumbTech!!!